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Find your nearby Taco Bell at 757 East Avenue in Chico. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
Hours
| Friday | 8 AM–3 AM |
| Saturday | 8 AM–3 AM |
| Sunday | 8 AM–3 AM |
| Monday | 8 AM–3 AM |
| Tuesday | 8 AM–3 AM |
| Wednesday | 8 AM–3 AM |
| Thursday | 8 AM–3 AM |
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Order and Reservations
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Reviews
Inchy Winchy
Subject: Urgent Complaint – Poor Service and False communication at Taco Bell
Location. East Ave.
Dear Taco Bell management,
I’m writing to let you know I still have to report a serious issue with the service experience at your restaurant tonight this comes after what has already been an incredibly difficukt time – there was a house fire in my neighborhood , and I personally went into that burning building to rescue my neighbor after that ordeal, my family and I just wanted to get something to eat and rest.
Unfortunately , when we place our order under the name lisa , what should have been a simple pickup , turned into two hour or deal i repeatedly check-in at the counter and each time I was told “we’re working on it” that turned out to be untrue. The order hadn’t been even started 2 hours later. When I asked again , the staff looked at the screen and acted as if they had just realize order never went through properly.
Even though I checked in as required. The communication and attention to customers at the front counter were completely lacking. They just didn’t take the time to listen to what I was saying. The communication attention to customers at the front counter were completely lacking. This is a serious problem. When my order was finally given to me after more than 2 hours, it was still missing several items, including drinks that were clearly listed on the ticket. I called to point this out and to the manager’s credit, He admitted I was right (finally!!!) after reviewing the order. I had to point it out to him before I Left, I even asked for a drink, he says. “Was it on the ticket?” Do you know how mad I was when he asked me “was it on the ticket?”Is that something you want to tell a customer when he’s been sitting outside for 2 hours? Credit to the manager. he admitted I was right after reviewing the order.However he immediately excused a mistake by saying he had been working all day as someone who has worked as a chef myself. I know how long hours can be. There are no excuses for poor service for false communication with customers. I’m requesting that taco bell review the service issues at this location ensure staff are properly trained to handle orders and customer communication and consider compensating me for the missing food and my time wasted. Thank you for your attention sincerely. A $75.00 dinner was missing quite a bit.
Update:
the manager acknowledged the mistake took care of it. We picked up our order the next day.
The corporate side never called, never acknowledge anything, not even an apology on the corporate side. Just when I call your company can answer the survey question, do you want to call back? When does that call happen a year from now? Because I still haven’t got that phone call. Only tells me one thing, you really don’t care? You’re making their money. What difference does it make? So I feel for that manager, because he tried the best that He could, but he’s short staffed. Of course and trying to delegate is not easy , so yeah , i’m going to defend the manager on this one today.
Anthony baltierra
aka inchy winchy enchilada sauce
and restaurant.
Oct 16th 2025
… moreLocation. East Ave.
Dear Taco Bell management,
I’m writing to let you know I still have to report a serious issue with the service experience at your restaurant tonight this comes after what has already been an incredibly difficukt time – there was a house fire in my neighborhood , and I personally went into that burning building to rescue my neighbor after that ordeal, my family and I just wanted to get something to eat and rest.
Unfortunately , when we place our order under the name lisa , what should have been a simple pickup , turned into two hour or deal i repeatedly check-in at the counter and each time I was told “we’re working on it” that turned out to be untrue. The order hadn’t been even started 2 hours later. When I asked again , the staff looked at the screen and acted as if they had just realize order never went through properly.
Even though I checked in as required. The communication and attention to customers at the front counter were completely lacking. They just didn’t take the time to listen to what I was saying. The communication attention to customers at the front counter were completely lacking. This is a serious problem. When my order was finally given to me after more than 2 hours, it was still missing several items, including drinks that were clearly listed on the ticket. I called to point this out and to the manager’s credit, He admitted I was right (finally!!!) after reviewing the order. I had to point it out to him before I Left, I even asked for a drink, he says. “Was it on the ticket?” Do you know how mad I was when he asked me “was it on the ticket?”Is that something you want to tell a customer when he’s been sitting outside for 2 hours? Credit to the manager. he admitted I was right after reviewing the order.However he immediately excused a mistake by saying he had been working all day as someone who has worked as a chef myself. I know how long hours can be. There are no excuses for poor service for false communication with customers. I’m requesting that taco bell review the service issues at this location ensure staff are properly trained to handle orders and customer communication and consider compensating me for the missing food and my time wasted. Thank you for your attention sincerely. A $75.00 dinner was missing quite a bit.
Update:
the manager acknowledged the mistake took care of it. We picked up our order the next day.
The corporate side never called, never acknowledge anything, not even an apology on the corporate side. Just when I call your company can answer the survey question, do you want to call back? When does that call happen a year from now? Because I still haven’t got that phone call. Only tells me one thing, you really don’t care? You’re making their money. What difference does it make? So I feel for that manager, because he tried the best that He could, but he’s short staffed. Of course and trying to delegate is not easy , so yeah , i’m going to defend the manager on this one today.
Anthony baltierra
aka inchy winchy enchilada sauce
and restaurant.
Oct 16th 2025
Sharon Bagnato
We go to this Taco Bell occasionally. It’s normally an ok experience. This time, it was not good at all. We got 2 crunchy tacos and one soft taco. We couldn’t eat any of them because they were too soggy! The meat was runny, and the lettuce was wet. The crunchy tacos were already separated by the time we got home (3-5 min drive), and the soft taco was visibly wet and gummy. My daughter only likes the crunchy shell and the meat on hers, so that’s what I ordered for her, as I have many times. This time, they also put cheese on her tacos. We ended up throwing it all away. Overall, epic fail.
… moreMyah Strand
Shoutout to East Ave Taco Bell. The staff was super kind even with how busy it gets.
& also a special shoutout to the woman at the second window in the purple sweater ( maybe manager)
She was really sweet, and you could tell she supports her team the same way.
Food was perfect, and honestly the whole crew deserves props from management. They’re doing an amazing job.
… more& also a special shoutout to the woman at the second window in the purple sweater ( maybe manager)
She was really sweet, and you could tell she supports her team the same way.
Food was perfect, and honestly the whole crew deserves props from management. They’re doing an amazing job.
Mitchell St John
Staff you’re store it shouldn’t take this long. Couldn’t get someone to the register and everyone’s trying so hard to get the food out they’re really not helpful. I went here since the other Taco Bell had an hour wait, but apparently none of these restaurants have enough staff
… moreliz oliver
Stopped to grab the kids dinner before heading home, they didn’t have many items available on the menu. Everything we tried to order was “out” but they did some plain crunchy tacos with broken shells…
… moreAngelina Vaughan
Just ordered a supreme Doritos loco pack. It took 30 minutes to get it and then we get home to only find out they weren’t supreme and the shells were stale. Normally I wouldn’t complain but over course it was more to get supreme which was whatever but then not to get what I ordered is frustrating. Staff was not attentive and just chatting while making food while there were customers standing at the counter. I know Taco Bell isn’t like 5 star but paying as much as I did I expect at least to get what I ordered and not stale.
… moreA C
Most employees seem to be working hard and fast, yet they seem to be super behind on orders. Understaffed for sure.
I haven’t tried the food yet but I’ve been waiting for 25 minutes and they just told me they’re about to start my order. ( not to mention I order ahead online!)
… moreI haven’t tried the food yet but I’ve been waiting for 25 minutes and they just told me they’re about to start my order. ( not to mention I order ahead online!)
Kaylee Johnson
I ordered 2 mexican pizzas and they were both completely uncooked. They weren’t warm at all, the cheese wasn’t melted and the beans were disgustingly runny. They constantly serve uncooked food it’s disgusting.
… moreHannah Retzloff-Horning
Okay, I used to really like this taco bell. It was second favorite here in chico but recently it has really sucked. Today I ordered an in store pickup because I had a 99c value cravings menu item on the app that I could not order inside or in drive-thru. I got the beefy loaded nachos, no beef add potatoes, no beans add black beans and extra nacho cheese. It had literally like nothing in it, maybe half a scoop of black beans, subpar amount of nacho cheese (barely as much as regular), and potatoes (it was more than anything else so it looked like something compared to the rest of nothing I had). I don’t know why it took so long for a really crappy creation of nachos, if you’re gonna take a while to get the food out, make sure it’s made well. Quality over quantity guys. Just a little upset 🙁
… moreMarie Luden
Ordered food over 30 minutes ago. It was supposed to be done at 5:09. It is now 5:29 and they have finally STARTED the order. Please, go anywhere else
… more