raman
I had a very disappointing experience at Taco Bell today. There was a female employee with red hair at the counter. I placed my order first, and after that I asked for the restroom code. She told me that the restroom was “broken” and refused to give me the code.
What made the situation worse is that just before me, another customer clearly used the restroom and walked out, so it was obviously not broken. This felt dishonest and unfair.
Basic customer needs like restroom access should not be denied, especially when other customers are being allowed to use it. The food itself was fine, but the attitude and lack of honesty from the staff completely ruined the experience.
Very unprofessional service. I don’t feel comfortable coming back after this.
… moreAlexandre Reyes
Dined in and had a great experience passing through for lunch with family. Accurate order and served hot and fresh. Courteous service from the staff was appreciated. Restrooms and dining space were clean. Food was great!
… moreLana
The manager Bella is extremely rude. I placed my order and she told me to drive back around because the order wasn’t showing. I said that doesn’t make sense and I was not going to drive around. I pulled up to the window and stated I did not want the food because of the service and how rude the manager Bella was. When I asked for a refund she said she couldn’t refund because it was done on the app. I’ve got refunds before that I’ve done on the app. She kept arguing with me and being so rude. She said this is why you aren’t getting your food and slammed the window. I will never come back here again
… moreDevon Clayton
Good tacos and services I love the number 6 and starry soda plus there’s free charging outlets in wifi too.
… moreVeronica Moreno
On October 3rd, in the morning around 8:20am, there was this Hispanic boy who served us. He was EXTREMELY polite, amazing and quick. I don’t know if he was the one cooking or not but whoever was- wow! This food was the best fast food I have ever had- GENUINELY! Whoever these two or this boy was- give these people a RAISE!!! They deserve it- for their politeness, and quickness, and my god was this food so good.
P.S (the boy gave me literally all different sauces because I didn’t ask for them- SO SO SO NICE)
… moreMu (MuBoo)
May be biased because I really like taco bell but the food was amazing, there weren’t many people also, the staff were so nice, there were 2 Steve B in the same location and they were so funny about it. Overall 5 stars, amazing place!
… moreHannah Thelen
They were awesome! Got a huge order right first go around and it was quick. 10/10.
… moreDefne Su
Terrible service. We came for dinner with my family, and our order took 40 minutes to arrive. When we asked about it, we received a rude response.
… moreMax Yoo
Pulled up to the drive thru, and had some extra 1s in my wallet I wanted to get rid of, mind you, I had enough money on my card to pay for the whole thing since I was just buying 4 stackers because it was something I was craving… and when I asked the woman stationed at the window if I could pay in cash first and pay the rest on card, she scowled, didn’t respond, and acted rude and disrespectful… absolutely unnecessary experience, find better staff so u don’t have to hop on google and leave a nasty review like a middle aged dad.
… moreMaria Thomas
I could give 0 stars I would. My husband placed a mobile order only to get there. And find the Drive-thru closed with a chair for their Christmas party. As well as the lobby. The employees all saw him standing along with other individuals there outside in the cold yet no one opens the door until they are done with their party. Corporate Office should really have set in place not accepting mobile orders if this what they allowed their location to do.
After opening the door my husband had to wait additional 15 mins in the drive thru. Another 15 mins to get the order. Then another 15 minutes for the order to be complete because only half of it was ready.
A total of 45 mins for PAID MOBILE ORDER AHEAD. In addition the Distric or Regional matter can’t take time to address the issue and forwards it to the store managers. Who simply states sorry let’s buy lunch. No we don’t want your sorry, we want accountability for wasting for 45mins of our time.
… more