Ruben Del Valle
Melanie R doesn’t even know the menu been ordering the cantina chicken bowl with extra ranch every single time I go on my lunch. But this time I was told the salad comes with sour cream & doesn’t come with ranch and never has. Then when I get my food, it has ranch. So I tried to show her and she says “oh that’s avocado sauce.” So I tried to say “maybe you should say that next time so I can ask for the right thing” and she cuts me off and says “know before you ask” and shuts the window on me and walks away, like how am I supposed to know before I ask if you don’t even know what your food comes with yourself? Then I called in to speak with a manager whom confirmed the salad part does indeed come with avacado ranch (i apologize Melanie R that i didn’t specify it was Avacado Ranch and not just Ranch. Will you find it in your hello kitty heart to forgive me?) and I’m not sure if I even got to explain what happened because she just kept talking over me saying “ok I’ll talk to her” like girl, how you gonna talk to her if you don’t even know what im saying talking over me and when I asked for a way to talk with a supervisor or corporate and was told to just leave a review. The food is always good but jeeeez dude, the people that work there are probably not getting paid enough because the customer service is always horribly inconsistent. Might I note, i really hope Melanie R isn’t someone else because that’d be really unfair if some other worker hopped on her register but the rude lady was whoever was wearing the hat with either hello kitty or white/pink flowers on it, don’t remember.
… moreMiss McIntyre
As a third-party delivery driver/partner, the service I received at this location was completely unacceptable and highly unprofessional. I was left waiting for an order for over 20 minutes. Though I was standing clearly visible at the counter, the staff members repeatedly failed to acknowledge me, say hello, or ask if I needed assistance. They served other customers while ignoring my presence, which felt intentionally disrespectful of my time and job.
The result of this 20-minute operational failure is that I was forced to cancel the order. This means the customer now has to wait even longer for a new driver and their food. This location’s poor service hurts drivers and customers alike. Delivery partners should avoid this store.
… moreNatasha Sartain
I witnessed the staff at this location, yelled at a man that had a service animal to get out that they don’t allow animals in the store. This is very illegal for them to do. The dog was not barking was not acting up in any manner you could clearly see, even without him, announcing it that the animal was a service animal. I cannot believe what I witnessed today and I hope this reaches out to someone who is able to broadcast this and let them know that they are being watched. This is ridiculous.
… moreSolo Bailey
Just left this spot because the guy taking the order didn’t sound like he was having a good day! Sorry dude, just say you don’t want to take my order and I’ll keep it moving. Sucks because there was no one in the restaurant, so it’s not like they were busy, but hey… we’ll just avoid this location!! $20 an hour…the least you can do is pretend you want to work there!
… moreKenric Davis
The store was nice and clean but she couldn’t get nobody to help you because I guess they just want you to use the kiosk so it’s nobody standing right there and I think it’s time for some new stickers on the counter not until back like they look very unprofessional
… moreInstagram the_washPRO
Thank you, Guadalupe. You’re a really good manager. I appreciate all your help. I will be back. Please give this lady a raise she’s really professional
… moreBoredom NeverOver
This particular location is a total time warp to the late 90’s themed Taco Bell. I love it!
Anyway, I finally got a taste of the Mexican Pizza and I’m ecstatic that it’s back!!! It hasn’t been changed one bit and it’s perfect the way it is. They (Taco Bell corporate) didn’t need to drop this delicious item from their menu.
… moreMr. Bill
It was OK. As usual, the food I received didn’t resemble any of the pictures represented. For the money spent, they could have at least put in the amount of fillings/toppings they’re supposed to. I was watching the workers as they were making the food and they were grabbing very small pinches of cheese & tomatoes, squirting out only half squeezes of crema out of the gun and emptying out the measured meat scooper before putting in shells and on tortillas. Cheapskates!
… moremar “Gjs” R
Today’s visit 8-14-21.Place was not crowded an some of the cashiers were chilling with friends ..service slow an prices went up ..I ordered a chicken chalupa over 5dlls just chalupa an had bits if chicken an bits of tomato an mostly lectuce ..very sad & small chalupa .
… moreBreanna Sloan
If your order food through the drive thru, DO NOT move your car from the window. I’ve gone twice on 2 seprate occasions qnd was asked to park in the front which I respectfully did to give them time just for them to “forget” to bring it out to me and the 2nd time they gave my paid food away to someone random INSIDE the restaurant. Both times I was sitting directly in front and waited for over 30 minutes
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