nicole dobe
We had a really really long night and decided to stop by one of our favorite fast food restaurants. I just wanna give really big kudos and my appreciation to Rachel, Mandy, and Mariana. We haven’t had the best service at our local taco bell in a while. So my entire appreciation goes out to you for the amazing food & service! (forgive me if i spelt any names wrong!)
… moreCassandra Ducharme
Ordered two soft taco supremes got regular tacos. Ordered two crunchy ones one was stuck to the wrapper and the other one was broken in pieces. Cheesy bean and rice burrito had so much beans that’s all I could taste. Everything went straight into the trash. Never again will I order from this Taco Bell because it was midnight and they had absolutely no customers so there is no reason in any way shape or form any part of my order should have been wrong. Maybe if the drive thru lady would have been checking whoever was making the food instead of sitting down in a chair on her phone my order wouldn’t have been so messed up and I would have been able to eat tonight.
… moreDoreen Daddis
Worst Taco Bell ever! I threw it away..
Service: …
… moreShawn Robinson
This place, I swear I this is the slowest taco bell in the west. Nice clean building but customer service is horrible. I expect to wait 15 minutes to even be greater st the front counter. Then expect 10 more to wait for under portioned food. At least greet customers don’t just stare. If your busy say “Sorry Sir I’ll be with you in a min”. Thank you!
… morePat Hamer
I had ordered three taco supremes number two it was called and they were like three bites each a long will the cheese quesadilla. 15 bucks . It’s been a decade or two since I had there in the supreme taco was Big Ben now it’s a little teeny tiny thing
… moreSpudrump Jaymartinstein
Multiple times at the south cardon location, I’ve been given cold meat on uncooked tortillas.
Multiple times at this same location I’ve arrived when the open sign is on, people are inside working yet do not acknowledge me or take my order.
… moreKelli WILKERSON
Bathroom was disgusting!! Inside toilet black trash on floor.
No air hot inside. Employee tooo busy talking to help. Friend came in talked to female employee for awhile then she left. Male employee came in threw stuff at his friend swearing.
Females employees talking not paying attention to drive through telling each other their turn.
… moreDay Family
This is a great taco bell. The best one in Carson City. Unlike the one off of hwy 50, they’re the worst
… moreTimothy Poland
I understand being in the weeds but whoever the manager is here has no clue how to manage tough situations. Machines are down. Okay NBD. I tell them my name and it’s mobile order. I wait about 10 minutes watching people come in and order from the kiosk. They get their food before me. I ask again when my food is coming out? I met with we have your order and we’re working on it. Meanwhile, in the app it still shows that I need to check in. Another 10 minutes goes by, and the app shows that my order is still not checked in or being worked on. All the while no one from the staff is at the front counter, more people are coming in and placing orders at the kiosks and getting their food before me. I finally had to raise my voice and ask if I needed to start complaining in order to get my food. I then glance in the back and the short girl who was telling everyone our system is down and we can’t take your order through the drive-thru. So you’re going to have to come in, Is standing in the back with her arms crossed not helping or doing any good other than pouting. It appeared that a manager then emerged from the back and started actually helping the team try to get through this difficult situation. Never once was there here is a cup so you can get a drink while you wait or simple communication of hey I see you, I know I owe this order. It was did you place your order yet even after you told me 3 times you were here.
This store needs new leadership. These team members have not been trained well for when’s difficult situations have happened. While I don’t believe Taco Bell expects this type of service performance, I will definitely not be visiting anytime soon. I usually love Taco Bell but this really was a bad experience that will stick with me and be in the back of my mind when I think hmmm I want taco bell tonight
… moreBrian McCutcheon
Made me use the kiosk which has no print receipt option, email only and then it had the box automatically checked for them to spam emails
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