
Find your nearby Taco Bell at 5088 W 13400 South in Herriman. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
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Taco Bell® in Herriman, UT – 5088 W 13400 South
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Taco Bell® Restaurant Near Me in Herriman, UT
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Full Story:
I’m a doordash driver who drove on New Year’s eve because I am behind on rent money at the moment. At ~2:00 AM we got a 4 order offer on doordash. We accepted it and went to the Taco Bell, arriving around 2:15. We waited for a few minutes at which point the employees told us they were closed and placed cones in front of the drive through. I went to the door and asked them to paste a “closed” sign on the window so that we could take a picture and get half pay from doordash, at which point they informed us that they just needed time to catch up and they’d take our order. We wrote the names of the orders down on a paper and went out to wait in the car as per their request.
At this point we debated unassigning from the orders but one of the customers informed us they would have an extra cash tip for our time, and we decided that even with a lengthy wait it was worth the money due to the high paying nature of the order.
We waited until almost 4 AM, and the employees the entire time kept informing us the food was coming. At ~3:45 the employee comes out and tells us that “I swear on everything both of them just called and cancelled the orders.” He then goes in, locks the door, and turns the light off (Even though store hours say open until 4:00 AM on NYE (see pic below).
At this point we’re discouraged but about to leave, when we notice the orders are still active in the app, so we call the customer (blocked out number below) @3:46 and they inform us they never cancelled. We get out of the car (still on the phone) and knock on the door trying to get their food. Customer eventually says it’s not worth the time and they will cancel the order (see timestamp of cancelled order @3:49) which results in us getting half pay for the order as a dasher.
So we call doordash support (Visible number timestamp 3:51) and they say that they can’t pay us any more.
So because the taco bell employee said that the order was cancelled when it wasn’t, refused to give us food we waited almost 2 hours for that they were telling us was coming, and then closed the store early, we lost over 50 dollars, on a holiday, with rent around the corner.
When I came in to talk to the manager she told me that she wasn’t going to help. The area manager called and while on the phone she told the area manager that I was a “dasher upset because orders got canceled” and chose not to tell the whole story. She then ignored me for about 30 minutes and only shouted from the back saying “Idk why you’re wasting your time I can’t help you.” I said “I would like to escalate can I have your boss’s number please” to which she angrily shouted “I am the manager.” I said “I know that, I am just trying to resolve the issue and you said you can’t help me, I want your managers number” and she said she wouldn’t give me it but would call me later. I am currently awaiting that call but as of now I have very little hope of this getting resolved properly.
Horrible service, horrible management, one of the worst experiences I’ve ever had with a company before.
Edit: to top it all off the chips we got were incredibly stale with all the other BS
Hendrick’s DoorDash journey from the Taco Bell in Herriman to our home in Daybreak, wasn’t just your average DoorDash delivery, it was a spiritual awakening.
Man looked like he just got out of a taco induced time loop. Said he saw a talking Doritos Locos Taco on Mountain View Corridor who warned him about a “chalupa storm ahead” coming in from Bluffdale obviously, because that place is a shit show (aka Bluffdale has no Taco Bell locations, get your shit together Bluffdale, Jesus).
Anyways, Hendrick’s car smelled like cinnamon twists and regret of not paying tithing to the taco gods last sabbath day.
By the time he made it to our house, his eyes were twitching like he just did a vision quest in the Baja Blast realm.
The tacos? Mid.
The journey? Legendary.
10/10
But this location always forgets items which is super annoying. And they hold on to the hot sauce like it’s gold.
I ordered 6 items and 6 hot sauce.
I received 4 items (which 2 were wrong) and zero hot sauce.
You guys should invest in some glasses for the staff at this location.. and maybe an abacus.
I would say a very mid expensive, but Taco Bell is suppose to be mid. This location is just plain bad