Find your nearby Taco Bell at 1712 FM 685 in Pflugerville. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
Linda Zappa
I ordered food on my app for pickup in store. The bag I was given was heavy and there was a hole in the bag where food, including tortilla chips fell out. I don’t know if the hole was created from weight or moisture, but I was not happy that I lost my tortilla chips. It wasn’t worth the trouble to go back.
… moreMarc Olson
The Taco Bell app for pick-up has not placed my order into the Store’s system 2x and billed me twice one of those timed, and they refused to make me any food when I got there. If you want Taco Bell food, it’s fine. It’s a Taco Bell, but their customer service is generally horrible and this store will refuse to help assist customers in any way.
… moreCarter Marsh
Jimmy was awesome. Super nice, personable, and genuinely made the experience better. He was friendly, patient, and had a great attitude the whole time. Customer service like that really stands out—hope he gets the recognition he deserves.
… moreSharon Gochenour
We went through the drive-thru today. Ticket shows time of 12:55PM. The items were correctly input, as the ticket shows that. The issue was my crunchwrap supreme. I ordered it with steak. When I started eating it, I noticed no steak. Finally came across 1 small chunk of steak, but no more. This is an upcharge, so the steak should have been there. I called this location to let them know about it. I asked for a manager and the woman said she could help me. I asked for her name and she hung up. I called back twice more, each time with nobody answering and just hanging up. The 3rd time I called back, whoever answered just picked up the phone and sat it down, not even a greeting. Whenever I speak to a manager, I get their name. I don’t need their full name, a first name is sufficient. I have been in customer service for years, including fast food restaurant management, and never did I deny my name, or just keep quiet and hang up on someone when asked. This is very poor customer service and, overall, the food has gone downhill fast. I did not enjoy the meal and will not be returning. I would, however, like to be reimbursed for that crunchwrap. Maybe this manager has found a clever way to improve her food costs, as I see many other reviews on here with the same issue of no meat.
… morePablo Chicon
Asked for NO LETTICE
How hard is it to not put something on a freaking taco.. im trying to make your job easier.. then once I removed the pound of lettuce I didn’t order i was left w a sad maybe ¼ of the taco meat it’s supposed to come with..
Will not be returning to this location.. thats for damn sure
… moresunshinemutt
My credintials are that I go to this Taco Bell at least weekly. It’s a good Taco Bell, man. They’ve never missed items or fumbled, wait times are usually pretty good, I’ve never waited more than a few minutes for a bit order… Open late for when I decide I need a bean burrito at midnight, and staff is always friendly. They’re also really generous with their sauce packets.
… moreAndrea Ammon
So for one this Taco Bell’s food is always a hit or miss. But the other day I went to them twice in one day. When I had them earlier that day, it was good, everything was fine. Later on my boyfriend decided he wanted some so we went back. As I was dressing my taco up with sauce, I looked down and noticed a piece of hair in my taco, as I told my boyfriend, he looked down and noticed a hair on his inside of his taco wrappers as well but it was too late, he had just taken the last bite of his taco. I called and spoke to the manger and let her know what was going on, I go there often as it’s my neighborhood Taco Bell so I’m familiar with her, she’s never really rude but always very curt and always seems to be in a rush. As I explained to her about the hairs found in my food, her comments were “well everyone had hair” and “bring the food back and we’ll replace it. Lol talk about good customer service!!! Anyway, I took the food back after I picked my son up from school, she opened the food to examine it, as if I was lying or something and then for the fir the taco that my boyfriend had already finished before seeing the hair she said, “oh well this one is already gone so it doesn’t count”. I didn’t even have the energy to go back and forth with her because it was a free taco that I go with my points because I go there so often but I thought that is was very rude and distasteful as a manager to make a comment like that about something so unsanitary. But do what you will with this information. I am very disappointed and probably will not be back to this location EVER!!!
… moreKay Zak
So what think the picture explained the start of my issue, however called to get a refund the COOK of all people answered the phone. I told her the issue she refused to give me to a manger or GM or whatever they use. No clue her name or anything g just be careful if they are accidentally giving customers their own lunch not sure what else could happen… also silly lady was saying “nobody took a bite it was a broken shell “ ♀️
… moreReyna Nunez
Today I went to eat at Taco Bell for lunch cause it’s close to my work, I ordered 3 crunchy tacos and a bean burrito, the cashier asked me I I like to make it a deal, I said yes, she handed me a bag full of tacos and charged me $28.47 total paid was $32.97. I told her that’s not my order she said yes, I’m very upset, and there was no manager onsite. I will not be returning to this location
… moreJazmin Molina
If I could give them a zero I would. Absolutely the worst customer service experience. Even contacted corporate and I never heard from this location. Our daughters were getting out of softball practice and it was late so we decided on Tacobell for dinner since it had been a long day. We arrived a little before 9pm still having about an hour or so to sit down and eat. We ordered our food. The food took 30min to come out which all the food was wrong. They had to remake all the tacos some of the other food we just let it go because we had add extra sauce or extra onion but my husband didn’t want to wait again (each add on is extra money). As we are finishing up just waiting on my girls to finish their food an employee approaches our table and says “our lobby is closed yall have to go.” This was extremely unprofessional. I told him it took 30min to get our food my kids are finishing up. He proceeds to tell me “I’m just telling you what my manager said”. Goes back to his manager and tells him we are refusing to leave. I never refused to leave all I wanted to an extra few minutes for my girls to finish their meal. At this point I’m furious, I tell my husband to help me get the kids food back into a small bag and for us to leave. I didnt want to be that person who caused a scene. We called corporate the next day and heard nothing back. Absolutely the worst service and experience we will never go back to this location. I would rather drive 20min to the other location then to go back.
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