Rebecca Rugoff
Way to slow!! This is fast food!! You walk in starving after doing errands or after work. If is going to take this long is better to have sitting dinner in a restaurant the restaurant is empty. Also, to cold the restaurant!! Uncomfortable in a way that even young people were mentioning how cold it is!! Ridiculous!! What are their doing in the back kitchen doing their nails. No wonder you have 3 1/2 start total reviews Are you looking forward to close down this location?
… moreSarah Mirowitz
Tonight I had the pleasure of interacting with one of your nicest employees and possibly the rudest. I pulled up to the drive thru after an 11 hour work day to order my favorite Taco Bell item – A Chicken Quesarito. The lady taking my order was very nice, I ordered said quesarito, she responded “We no longer serve quesaritos” in a nice manner. I, in the nicest way possible, asked “Oh my gosh are you being serious?” My question was followed up by what sounded like a different person through the speaker “OHHHH MY GOSH YESSSSS WE DON’T HAVE THEM ANYMOREEEEE GOSH.” Which was then followed by what seemed like the original order taker, “I am so sorry, no we do not serve them.” I was tempted to exit the drive thru then but, still being starving I ordered a quesadilla and went on my way. While at the window, I let (what it seemed to be) the original order taker that the interaction while ordering was uncalled for and very rude. I have worked and still work in the service industry. I get having to answer the same question over and over again but being in the industry you’re in- you signed up for it. The quesaritos were only back on the menu for a short time and not being the most frequent-flyer of Taco Bell’s, how would I know it was gone so quick again? The lady at the window offered me free taco coupons for the interaction, I tried to politely decline and said I just wanted my voice and reasoning to be heard. I can’t imagine working in fast food is the easiest, as is any job dealing with the general public. But, it is not the customers fault for not knowing something and then to be shamed about it is astonishing.
… moreJeff Robinson
Let’s be honest the bar for Taco Bell is really low. Somehow the staff at this location manages to not sniff that low bar. We stopped for a quick bite and the interaction with the drive thru employee consistented of him repeating back to me “Online order for X” twice. Not an acknowledgement, not a please pull forward, not an anything else. Then at the window we repeat this a second time. After a 7 minute wait (for an online order that said it was ready), he opens the window and hangs out a bag out. Either the rest of the staff there (I saw 5) is oblivious to this and is not training him or the are aware and don’t care. Either way the management/franchisee is 100% failing.
… moreErika Lara
Don’t bother paying extra for add-ons, and don’t bother purchasing new items on the menu because they won’t have it. I paid for extras and a new item from the menu, basically paid for nothing. Pulled back around after checking my bag and finding missing items. The employee tells me “oh we don’t have it”. Why not tell me at the window? Why take my money and not give me what I ordered. Horrible service and cold food. It used to be good but not anymore. It’s been more than once that I’ve placed a mobile order and they mess it up. I only order for 1-2 people, super simple orders and there’s always something wrong or missing. This will be the last time I order from this location
… moreBreanna Todd
This Taco Bell is so up & down. One minute they have sweet hard working employees & the next it’s a bunch of careless people. I went tonight and I don’t think one single employee was over the age of 20. Careless teenagers who yelled the F word in front of customers including a child sitting down to eat. Ordered online for drive thru pick up. Waited forever in the drive thru then the kid at the window asked “can you come in?” Without any explanation of why or any offer of bringing it out to me if I park on the side. Very unprofessional & pathetic
… moreMario Aranda
Food was wrong. Had to go back inside because items were missing. Tacos were basically empty, with little to no meat or cheese. Put a little more effort into reading orders and preparing food items.
… moreTe’a Knight
What is wrong with this location?? Ordered my food online saw the drive through was full but nobody was inside so silly me thinking it would be faster going in to pick up my order. Took them 40 minutes to give me my food!!! The manager was so rude just seen throwing people’s food around for the drive through. The people that make the food are just careless laughing and talking not caring. My food was cold and didn’t even get my add ons that I paid extra for. Don’t recommend this location at all. Do better with hiring workers that actually want to DO THEIR JOB.
… moreDonnita Coble
They deserve zero stars. Ordered food thru the app. Ordered the chicken bowl no purple cabbage and extra sour cream. No sour cream and purple cabbage was on it. Ordered extra nachos sauce didn’t get it the one I did get was not a 1/4 of the way full. I do doordash I have walked out of that store multiple times while waiting for a doordash order several times I was told 30 to 45 minutes for one item. That’s ridiculous I will wait a few minutes not 45. They need workers that want to work and not stand around talking about other employees and the customers
… moreMarina Wenner
Floor was pretty dirty, it wasn’t very busy either. I visited at 2:30 on a Saturday. This nacho bag either keeps getting smaller or I got scammed I think I got 7 chips for almost 3 dollars. That’s .40 per chip!
… moreShannon Batchelor
Waited a bit too long at the speaker to order however the food arrived at the drive-thru window in a timely manner.We we’re not instructed to pull around and wait, the food was actually prepared and ready to go on time. Food was actually hot and bagged neatly and none of the items were missing.
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