Ashley
Ordered inside kiosk did not say that they were out of freezers got my food. Then the lady rudely told me that they didn’t have freezes and I asked about how much difference it was because I know freezes are more expensive than soda fountain drinks. She didn’t care about giving me a refund and just kind of walked off. And I understand we’re only talking about a few dollars.
… moreSpace Bunny
I would’ve left 0 stars if possible because as someone with years of experience managing fast food restaurants it takes no time to remove something’s availability from the DoorDash/online menu if you are out.
… moreDonald Williford
Given that the other I comment on and give compliments to all the time is obviously a whole lot better than this one specifically because of the comparison of the EXACT SAME FOOD this is just poorly made and not even what I was expecting!the first one is a comparison to the other 2 from the exact same spot and they were both correctly made, not just thrown together
… moreElise Batiste-Rolfe
Horrible experience! Food was made incorrectly, which happens, the make everyone park and then leave you. I went back to the window after 7 minutes of waiting on a Mexican pizza to be remade to an attitude because there are door dash orders to be made. SERIOUSLY???! But my food was wrong. Why would I wait until you clear your orders and then come back to mine. Manager never opened the window to see what the problem was, apologize, or hand me my refund. Steady going off about having to do 2 refunds…. Hmmmm I wonder why….
Then was only offered a refund for part of my order. I don’t know who own this place or who is in charge but this is ridiculous.
… moreGarrett Cook
It is the absolute worst service ever. Nothing is ever ready. 10+ cars always have to “pull forward” better off going across town to the richmond road location.
… moreJaylen Williams
First time I came here and they forgot my cinnamon twists with my order. I had the same problem with the one on St. Michael drive, which I also left a review for a while back. What is up with Taco Bell employees and forgetting people’s CINNOMON TWISTS??
Below is the drive-through sticker to identify my order.
… moreJackie Michael Runion
I asked the girl at the window if I could add one more of the burritos I ordered at the window (I was ordering for multiple people and looked at them up phone wrong when ordering) just seconds before I pulled up and she replied “ No, if you didn’t order at the speaker then it’s just too late” lol! I should have called corporate on her but I have better things to do. To their credit the girl that brought me my food when I pulled up to wait was real nice and apologized and said that the girl that told me I cant add anything to my order at the window was just a grouchy, miserable, lazy personI and said that she can’t believe that she actually said that to me. I told her thanks for trying to smooth it over and I agreed with her that, yeah she definitely seemed like a miserable, grouchy, and lazy person. I just sit back and let karma take the actions against people like that.
… moreAdrian Watkins
Worst customer service it town. Very unreliable drive through. Front counter made my mom wait for 20 minutes before someone finally stopped ignoring her. Always out of stuff and they forget stuff in the bag constantly
… moreDavid and Kathryn Green
This place was terrible! A lot of the food options were not available and the staff had very poor customer service. Go to the next one do not stop here!
… moreJames Benton
HEARD GOOD THINGS ABOUT DOCS, WENT COMPLETELY OUT OF MY TRAVEL TO GET ALL AVAILABLE ITEMS. FOOD WAS GREAT AND ITEMS FRESH. THANKS LADIES FOR PERFECT SERVICE ❤️ AND SAMPLES WHICH I WAS ENJOYING DRIVING OUT OF GILMER BACK TO TEXARKANA TX. WILL DEFINITELY BE BACK
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