Coy LeBron Poitier
Great service at the DeSoto Taco Bell on Beltline! The young lady was professional and my order was spot on. My veggie bowl was warm, delicious, and served fast. I love the late-night convenience for a quick meal. As a long-time fan, I’ll definitely be back soon. Highly recommended!
… morekrystal moreno
I placed an order online through the app for pickup through drive thru. The guy at the window was nice but everything else about my experience was not. I was missing 3 items from my pickup order, the drink (which is what made me realize something is missing before driving off), my churros, my chicken taco, and all of the sauce from my order. The guy gave me the drink when I told him I was missing it. Then I decided I should probably look in the bag to make sure I have everything, that’s when I asked for the churros and after he gave me it I noticed I was missing my taco. He called the manager to help me and that’s when they made me a taco fresh since it wasn’t made in the first place. But when I get home I noticed they didn’t even give me the right meat on two of my items that I modified on the app and paid EXTRA for. The Doritos cheesy Gordita crunch I modified to have steak had beef and was missing ALL of the toppings. I paid 7 dollars for tortillas with a hint of meat that I didn’t want.
One thing I would say if you eat here is check your order before leaving completely because they aren’t reliable enough to make sure you get what you paid for.
… moreDawn James-Russell
ok, quick question..does your employees get kickbacks for ruining someone order? I paid $12 for nothing..I ordered dorito locos taco SUPREME combo and below is what I got. this is ridiculous..it looks like ROAD KILL..where is the care that should go into making someone order, especially if you’re going to give them the wrong thing…i won’t be back for a while bc who don’t have money to lose/waste is ME!!
… moreMarquita Armstead
Ordered via door dash and while everything was packaged well and tamper proof, Taco Bell need to leave chicken nuggets to any other restaurant besides Taco Bell. Worst thing ever labeled as food. Catina bowl was okay. Paying for packet sauce .24 cents per packet via door dash is insane.
… moreLA Ann
My loaded beef nachos were soggy. My burrito supreme had no sour cream and was smaller than the cheesy bean and rice burrito I ordered. I don’t eat Taco Bell often once every blue moon. It was nasty, disgusting and a waste of money. Trash food from this location, like it was ordered for someone else and I was the unlucky person to get this so they didn’t have to throw it away
… moreLauren Nicole
Ordered through the Taco Bell app. Spent $60 and all I got was 4 Doritos locos tacos. Called Taco Bell and they said come up there and they’ll give me my food. We went up there and they didn’t want to give us our food. They still only gave us part of our missing order.
… moreLatrisha Irabor
Ordered two Mexican pizzas. My daughter and I both agreed the shells they use for the pizza taste like they’re 100 years old. We couldn’t even eat them. They had a horrible after taste. Never again.
… moreChantal B
I went to this location on 9/5/2023 right before 11pm. I attempted to order the dipping taco box, but the associate said that they don’t sell that box anymore, but the it was advertised on the Taco Bell website and at the store’s drive-thru menu. So, I ordered the gordita box.
When I got home, I noticed that both tacos had less than an ounce of meat, cheese, and lettuce each! The only item that was prepared correctly was my drink and my nacho chips. I didn’t even open the burrito because the two tacos were prepared incorrectly, so there was no telling what was in there.
It appears that the associates were rationing out small portions of food to avoid cooking more food before they close at 1 am. So, I pretty much didn’t get what I paid for.
To Chanel A and the other associates working with her that evening, you have to be careful preparing people’s food and dealing with people’s money. I felt taken advantage of. Luckily for you all, I’m not irrational or violent, but the next customer you take advantage of just might be.
Good luck to you all.
… moreLawrence Murley
3 workers standing around talking about opening up a relationship to spice it up some 4 customers and drive thru wait for one person to make everyone’s order. Idk how yall stay in business paying people who don’t work. As of now this video was taken after 8 minutes of sitting here 15 minutes after we walked in. If your in a rush avoid this place at all cost. If you want to witness a live Jerry springer episode or Howard stern podcast then make sure you leave your kids home and enjoy the show.
I did post one video to show the young gentleman who was working hard for us give this man a raise and a manager position
… moreCaramel Diva
The customer service is rude. They often mess orders up and they close too early. Tonight we finally caught them early to get some food after a long day and after I ordered and pulled up to the window to pay, I saw some crickets flying. Didn’t think anything of it because I realize the season is changing. However, it’s WAY TOOOO MANYYYY CRICKETS. SOMETHING NEEDS TO BE DONEEEEE.
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