Shayna P
This place at night is very much not what it is in the afternoon. I ask them can they make my food fresh. And they told that it is made to order. I spent 30$ I drive all the way back to my home 10 mins away and My wife and kids are complaining. This is exactly why I don’t go there. When I try and call back they just let the phone ring. This is and on going thing at nite and the Gm needs to step up the night crew. Because they don’t care. I need someone to refund me are just make the food fresh I paid for. Look who the did the Guacamole that I ordered. Just sad
… moreBrandy Shaffer
Ever go to taco bell get over charged. No recipes with prices. Soft Taco supreme no tomatoes. Nachos they add the cheese to the box 1st. 5 layer burrito sat under the light all day. Worst the drink machine so dirty the drinks are so nasty you can’t drink it. Stop before in taco bell in Rayne or go to Jennings. Crowley do better. Making a taco isn’t hard. Hate your job…get another one. Don’t take it out on the customers food
… moreJessica R
The drive through was ran by AI and even that seemed like it was being short and impatient with us. We tried to ask a question about the menu and it didn’t understand, it just kept adding to our order, including a drink that they didn’t have ( we didn’t know until we got to the window and they said they didn’t have that drink there). Our experience would have been faster and better serviced with a real person.
… moreHarlee Gauthreaux
Horrible experience!! The new robot system that they use for the drive thru is really inconvenient and it sucks. The guy at the drive thru window did not speak a word. Not one word!!!! Then I got my order, and stopped at the parking lot across the street to check our food and was missing/wrong items. We pulled back around to the drive thru line just to wait over 15 mins to get to the window. When I got there I told the same guy what I was missing and he turned around and spoke to his coworker and she spoke to me. He never said anything to me. Our food sucked and the service sucked. The quesadillas weren’t even cut!! Like no lines showing an attempt to cut it. 0/10 do not recommend!!
… moreSweetpea Adams
Nacho didnt have extra cheese or jalapeño peppers like I ordered and it barely had any sour cream. Then my daughter ordered a chicken strip taco. The chicken strip was old and she had no sauce on it. Then she ordered two softshell tacos and they gave her tacos with tomatoes and wasnt even was she ordered? I tried calling over and over. They kept the phone off the hook very disappointed The food wasn’t worth what we paid for it.ill be calling tomorrow to explain how my order was completely messed up and couldn’t even report it because they wouldn’t answer the phone . Very unprofessional.
… moredgonsoulin
The new drinks are delicious, but at four bucks, I’d rather get a cold beer! And the tacos are now two or three bucks! What happened to the 59, 79, 99? Oh, wait. That was the 80’s. Dang, how old am I? I’m still coming here so there must be something good!
… moreSam Paige
Paid four dollars for a slushy and waited in line for a very long time so when I got to the window, my slushy was melted because it was premade and I asked them very politely if he could remake it because it was watery and he told me no, and that that was a slushy and that’s what it is and shut the window on me. If I pay for a $4 slushy I want it to be a slushy not a regular drink. If I wanted a regular drink I would have paid for that instead.
… moreMike Bonadona
This Taco Bell is alway, always out of items and it seems the manager doesn’t care to do anything about it. Also they are scimpy on the meat in their tacos and burritos. there are to many Taco Bells that do way better, than to go to the Crowley Taco Bell
… moreA. Thibodeaux
Ordered online at taco bell. First off, they didn’t have freezes. < no big deal if we actually got a refund like the lady said we would. I had a large and my bf got a regular. They gave us regular mt.dew for both drinks. You would think i would at least get a large bc I paid for a large drink. Next we got our food, checked it and the gordita didn't have any crunchy taco shell or cheese they just gave me a flatbread with taco stuff in it. They also forgot a stacker I ordered. So we went back to tell them this. First off they took our bag back into the drive threw and went through our bag to check for the other stacker!!!! They literally put their hands all over our food. So we got the bag back and there was STILL NO STACKER. If they would have just asked us instead of not saying anything we could have showed them our receipt the first time we had to go back. So we went to the drive through a third time to tell them. We didn't have a stacker. So the drive through lady said " I can show you you have the stacker. " so we pulled up and she said we only had one stacker to her I replied no we got two it's on my receipt and we show them the receipt. The lady got her manager I presume who told me they didn't see it on the receipt. Finally we were given our plain stacker by another gentleman. I literally can't get over that they looked through our bag ( basically alluding to us lying ) and put their hands on our food!!!!! Which is so unsanitary. I have severe OCD and I am a germaphobe so at that point I decided I wasn't gonna eat any of the food. Especially after having to go back three times for something missing. It happened around 10:40 PM on 7/31/25. Honestly I will be calling the health department tomorrow. ( you can say this is big back or whatever but it's about tacobell not playing with my money. ) I would also like to say we were never rude. I was frustrated the third time we got there but who wouldn't be. The situation was totally mishandled and I blame the manager on duty who didn't check our order with diligence ,didn't try to inform us we only orded one if it was clear to them we did and thought we ordered two, and didnt make the situation right whatsoever.
… moreKarl D
*Update*** Had a call from the manager and she wanted to know what took place, and after explaining to her, she insisted I return to fix me a burrito herself, that is great customer service from the manager, maybe I’ll change my mind about how much this place sucks.. I’ll adjust my stars from one star to 3stars…. Came here for lunch, ordered a steak grilled cheese burrito with jalapeños. Took one bite and realized it had no jalapeños and ground beef. Went to the counter and the girl that took my order informed the girl that made it that it was wrong, she came to me and told me I ate half my burrito and there was nothing she could do because I ate off of it, I asked her to just make me a new burrito and she said she could just give me jalapeños to put on my burrito myself. She did not fix my order or try to make it right. I should’ve looked at the reviews before coming here, look for yourself, This place sucks.
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