Marietta Creamer
Worse drive-thru experience I’ve ever had. The rude older woman who served me said my accent was hard to understand, then yelled at me and claimed she was a drill sergeant’s daughter as if that excused her behavior. I was born in America, and I know my speech is perfectly understandable! She made assumptions about my accent based on my skin color… To make it worse, she also yelled at me later at a high school production a week later. After being treated like that, the food tasted awful and completely ruined the experience.
… moreAlexis
Don’t know how you think this is okay to serve. And it was not even what I asked for. The girl who runs drive through needs her hearing checked. When we pulled up she looked us dead in the eye and proceeded to not even acknowledge us cuz apparently talking with her coworkers is more important. We live in Springfield making a 2 hour drive just wanted some food before we left. Awful experience (July 6, 9:30pm was when we were there)
… moreIRony
Everytime i visit here it takes 15-30 minutes to place an order and get your food typically it doesn’t matter if there is a line you will still wait a ridiculously long time i swear they hope you leave because several people always pull off from just when im waiting and thats every time i come also why shut off the store sign light making it look like you’re closed lol just shut the place down or higher a new manager the lights should be on and people should be getting their food in a decent time this is fast food not a dine in restaurant sadly dinning in at a restaurant would be much faster some days
… moreMelynda L
It’s been YEARS since I’ve eaten at a taco bell. The crunchy tacos were actually good. Soft tacos me. Drive thru was busy, but it was a Saturday night. The menu board was freakin out (flashing off and on) staff was mediocre. Food was hot and fresh tho so it served it’s purpose.
… moreDAVID CRITES
I placed a mobile order, got to the speaker at 2:35am waited at the speaker for 20 minutes.
While waiting, I watched his own order show up on the screen, still being ignored. I pulled up to the window to get someone’s attention.
The guy looked at me, turned around, and never came to the window. Waiting until he turned the lights off, then I left. This is also not the first time this has happened too!!!!!!!!!
… moreLacey Asher
Good food customer service is good, just beware they get EXTREMELY BUSY at night you’ll be waiting awhile (no fault of theirs the orders just come faster than they can make them) but I don’t mind waiting for good food 🙂
… moreTroy Smith
So I placed my order at 2:31pm and didn’t receive my order till 2:53pm, I’m not very happy with the speed of service here and I am a volunteer firefighter and got a call while in the drive through line that I wasn’t able to make it to in time. If it is going to be a wait time then whoever is working the window needs to tell the customer and then when the lady gave me my food I checked the bag and had my food all out in the bag and didn’t even get an apology for having to wait so long. Service here is horrible
… moreCaite Yuan
This was the worst experience I have ever had in my entire life at tacobell. We went inside hoping that it would be faster than the line. We got there at 330, weren’t able to order until 345, and then we’re not handed our food until 415. We checked on our order and asked if it was being made and were dealt with the rudest worker ever who had just gotten off of his 30 minute break. He just yelled and said they were making it without even updating us. The food was not even that enjoyable either. It was cold and made sloppily. They didn’t even cut our quesadillas and my large nacho fry was less than halfway full and they were cold. I am never going back. NOT TO MENTION the man with the ponytail spent over 15 minutes trying to open a BAG OF NACHO CHEESE. I HAVE NEVER BEEN SO ANNOYED. I’m looking over the corner and all I see is all of the workers moving out of a Pace of a slowly dying snail. People who literally got there 10 minutes after us, and ordered over double of our order and still got their food first. And the soda machine is severely broken and doesn’t even work, it gives you all carbonation stuff no soda stuff.
… moreAllen Madden
Worst slowest service of any taco bell I’ve ever been to. All they care about is drive thru orders, leave you waiting for 20 to 30 mins in lobby. Asked for refund, said I couldn’t wait, was ignored. I’ll eat anywhere but here from now on!
… moreLalaina D. Durbin
I placed my order at the drive thru speaker 25 minutes ago and still haven’t made it to the window to pay. There are 2 cars in front of me….*** Still in line, now it’s been 45 minutes
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