Richard Sherry
Used drive thru at 9am for breakfast on way to work. All cars asked to park and wait. After about 15 min (and late for work) I attempted to find out what was the problem. They locked all doors and nobody would answer by banging on the doors. Of the 4 cars waiting, 2 of us had to leave for work. They have my money & food. No idea how you can lock up a fast food place, communicate nothing and expect people to park and wait endlessly. This place seems to have some serious staffing issues. Based on other reviews, this ‘problem’ isn’t an outlier! Follow up: There is a reason this place has so many 1-star ratings. And not ONE response from the franchise owner.
… morejason herms
Ordered simply a 10 piece nugget. Does the item pictured resemble anything you would eat? 5 burnt looking dried out like jerky and 5 more that maybe could’ve been from yesterday? I really like the one broken off piece that is considered a nugget. You guys need to do better, way better.
… moredominic fosho
Once again, I’m about to eat my food with a pocket knife and drink my drink with a straw I had to borrow from the store next-door. I don’t understand how it’s this difficult to add utensils to an order. Are you guys smoking that much? Is your mom your sister? I don’t understand.
… moreJennifer Jennifer
Absolutely horrendous. Both drive thru lanes were open. No blocked lanes. I went to the order panel in the lane and the lady said “that lane is not open you have to go around and use the other one”. No hello. There were no cars behind me there were no cars on the other lane. There were three cars ahead of me all lined up and now I was stuck behind them. I explained that. I asked why wouldn’t you block the lane then now I’m stuck waiting. She wouldn’t answer and I had to wait over ten minutes while the other three in front of me waited for their food. Unacceptable service and a waste of time. I was told the lady was the manager and she is the one who still said what they did was ok. She insists the lane is not open and they won’t open it with two workers. Her customer service skills are so low she can not understand that making a customer wait in a long line (over ten minutes) without taking their order and NOT blocking their extra lane off is unacceptable service. A proper resolution would have been take the person’s order and close the lane off if you don’t want to use it. Wow.
… moreTRACY HOLL
We got the taco box and the tacos were amazing! They were well assembled, good amount of ingredients and everyone was friendly! I feel like the staffing in the last year has improved for the better!!!
… moreMolly Jansen
Literally the slowest “fast food” restaurant. Don’t go unless you want to wait 45 mins+ for food (not exaggerating) I’ve given it a couple chances and been disappointed both times.
… moreAbagale Stoller
I always get my food fast here which is great, staff is friendly, never have issues with not having what I ordered but they need to do a better job putting together these tacos. The toppings go on the inside not the outside. Good thing I waited till i got home to eat tonight because this would have destroyed my car.
… moreChrista C
This is what I paid for, sadly it’s the second time it has looked this bad,,,there is barely any cheese and the beans are dry and stiff. Waste of money.
… moreCara Yanda
my friends and I just wanted a late night snack, we wanted cinnamon delights from taco bell and we pull up to the window and he was SUPER disrespectful. we were trying to order and he told us he couldn’t serve us tonight, was mimicking us, talking over us and laughed in our face. i will not be returning back after the service i have received and im very disappointed in the customer service my friends and i have received tonight.
… moreDenise Shepherd
Terrible service, This is the 2nd vist in a row where i ordered cinnamon twists and never received them. Do better!
… more