Taco Bell

  3.4 – 1,104 reviews   • Fast food restaurant

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Find your nearby Taco Bell at 1819 La Porte in Waterloo. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Taco Bell 50702

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tacobell.com

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Reviews

Lexi Hines
I have been to this location multiple times. Very seldom do they actually get my order correct. I always order the same thing, very simple in my opinion. Yet, still almost every visit here it is messed up. I order a cheese quesadilla with extra cheese and no sauce. Tonight I received a quesadilla with cheese, chicken and sauce on it. Honestly it’s disappointing, normally this happens after a long day at work when I stop to grab a quick meal and don’t see the mistakes until I get home. I honestly have no idea how a mistake like this is made. They were not busy, I was the only car there when I pulled up to the speaker. Any other time I order this item half of it is missing cheese, after I paid for extra. I had another instance that there was such little cheese on my quesadilla that paid for extra cheese on I honestly thought I was being punked. The burrito I received with my meal was sloppy, missing ingredients and CLEARLY over portioned and disgusting honestly. Management needs to step up! Where is the person in charge making sure things are being done correctly? Training the employees? Ensuring food quality? This is honestly embarrassing and ridiculous. I shouldn’t have to ask to receive correctly made food. I understand mistakes happen, at this point it’s just carelessness.
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Zana Switzer
I’ve had my fair share of fast-food runs, but this visit to Taco Bell was an absolute disaster from start to finish. If I could give it negative stars, I would.

The experience started on a sour note with a staff member who was incredibly rude over the intercom. Despite the attitude, I tried to be clear—I was asked twice about sauces, confirmed I wanted all of them, and yet, we drove away with a completely dry bag. No sauce to be found.

As any parent knows, the one thing you cannot forget is the kids’ meal. Naturally, that was the entire meal they left out of the bag. We didn’t realize until we were already away from the window, turning a “quick treat” into a hungry, frustrated mess.

The most bizarre (and gross) part? Our nachos were covered in cinnamon sugar. The cinnamon twists were in a completely separate box and weren’t even in the same bag as the nachos. This means there is zero quality control or basic cleanliness happening in that kitchen.

*Forgetting a whole meal and failing to provide requested sauces (after asking twice!) shows a total lack of focus.
*Finding dessert toppings on salty nachos is a massive red flag for how they are handling food prep.

Save your money and your sanity—skip this location. Between the rudeness and the inedible, mixed-up food, it was a complete waste of time and money.
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Joe H
Worst experience ever last Sunday. Unfortunately I stayed in the drive thru lane waiting after placing a mobile order. I should have left after the first 15 minutes of waiting. I literally waited over 45 minutes for 4 cars in front of me. And after waiting that long not even an apology for the wait. Something is seriously wrong with management here. The only cherry on top was the order was correct and tasted delicious, oops they forgot napkins though. Not recommended. I would never come here again unless I knew there was new management or employees.
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crystal paige-doty
I realize some folks work hard for little pay, still, that shouldn’t stop you from having some pride in your job. It isn’t the customers fault. If you don’t have customers, there is no job. The customer service is subpar. Not friendly- I’dgive a zero if I could. Heard them say to a dasher that doordash orders can wait. What the helly? Doordashers are rated by their service and it affects their pay. If you’re bringing an order late, you get a bad review- which affects your pay. It’s bothersome because I’ve also ordered through doordash and spend the extra for the convenience of not going out, but knowing that they really don’t gaf when I get my food that’s already paid for is upsetting.
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Justin Hoffman
Showed up at 3:40 am and they don’t close at 5, the gentleman working in a red hoodie with dreds was extremely unprofessional as he was hiding and ignoring his headset. I sat for 15 minutes at the ordering line with no responds and realized what he was doing when I drove around. The other person working was no where to be found and all of this happen the date of 11-01-2025. Disgusting behavior from the night shift, would recommend not going when night shift is working
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Jillian Barker
They aren’t allowing app orders and dont offer half the items and combos that you can literally get at any other location. Theres no 2 chalupa meal so you have to buy it all ala carte. Over $40 for 4 chicken chalupas and 2 large drinks… it would be half of that anywhere else plus 2 crunchy tacos. Restroom was clean but the dining room was not. Will not be back here again unless they bring the prices back down. The employees are lovely but the rest of it is not.
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macy matthias
Drove through to get my comfort meal, it’s been a rough week I just got laid off, I was so excited for my favorite, cheesy gordita crunch, when the worker at the window was so rude to me. I’m not sure if this was discrimination or not but i feel really uneasy. I can confidently say that after this experience I am never eating again.
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Kaylie Smith
every time i go, i order dorito locos tacos with no sour cream. every time they add sour cream and today they even forgot my entire set of tacos. they have horrible service and do not recommend going.
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Thaddeus Higginbotham
I was there as a door dasher. In that time, I heard a black girl in the back saying,”that woman doesn’t know what she wants.” & “Door dashes can wait!” I’ve delivered from there a lot. The idea that I can wait, after being there a half hour, upsets me. What if that was for my family? Or if I had ordered and was diabetic and needed something right away. Terrible workers and services today.
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