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Find your nearby Taco Bell at 4875 Merle Hay Ln in Des Moines. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
Address and Contact Information
Address: 4875 Merle Hay Rd, Des Moines, IA 50310
Phone: (515) 331-7753
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Ryan Defenbaugh
We’ve ordered here often and this will be the last, I have rarely seen them provide an order that is correct. Today they: didn’t give us sauce (for the nuggets or tacos), a chicken taco was made with beef, oneof the chalupa shells was rock hard, the nuggets were inedibly overcooked (see photo).
We’re used to forgotten ingredients on supreme tacos/chalupas or modifications done incorrectly but this was an awful waste of money.
… moreWe’re used to forgotten ingredients on supreme tacos/chalupas or modifications done incorrectly but this was an awful waste of money.
Heidi Swanson
I ordered nachos from this location 3 times the last week. The first time I was only given a Table spoon as in one bite worth of meat and the manger refused to give me more unless I paid for it. The manger also seemed very unfriendly and didn’t show any care for me as a customer or that I was unsatisfied with my order. The second time the nachos were good the chips I was given was mostly broken chips but the topping portions were perfect. The third time the beens were dried out and they only gave me half the amount of cheese sauce as last time even though both times I ordered extra. I was also given a bunch of chips crumbs as my nachos and when I pointed it out they wouldn’t give me actual chips or even extra of the crumb pieces. The employee said that in the evening that is whats left to work with for orders. So even though I paid full price I get the scraps since taco Bell doesn’t want to make more chips I guess. Also on my second visit I watched a employee drop several taco shells on the floor beside a trash can. The employee then sat a plastic container on the floor next to the shells and put the shells in it. The employee then walked across the kitchen and sat the shells in the fryer area and threw away the container. the employee got a new container and put the shells in it to be used for food preparation. I had other small problems with my orders but this is already long enough.
… moreNicholas Georgou
The manger was snippy and unfriendly. she doesn’t seem to like her job. Customer satisfaction definitely isn’t a priority here. the experience came of like I don’t matter as a customer. I got nachos with the chips on the side I’ll add pictures. it was super skimpy on the portions. I have gotten the nachos before and the portions weren’t great but not this bad. I got 1 chip bites Worth of meat. All together I could have eaten all the toppings in 2 spoon fulls that’s how small it was. If you don’t like wasting money you are better off making it yourself at home. With the same ingredients It would probably be enough for ten servings if you did the same portions they do and cheaper.
… moreAlex Resendiz
The cashier was great but to whoever made this taco. It makes sense why you work in fast food but it doesn’t make sense as to why Taco Bell. If you can’t even a Doritos locos taco. As they say “bless your heart and your soft head.”
… moreTim Kramer
Attempted to eat here through the drive through. There were zero cars in front or behind me the entire time. I pulled up to the menu and asked for a minute to look. The girl proceeded to keep asking me over and over to order without giving me any time to look at the menu. Within a maximum of 90-120 seconds of me pulling up to the window, a 2nd person took over and insisted I order immediately. No exaggeration when I say 90-120 seconds and no other cars were waiting. I told them nevermind, and they were more than happy to oblige to not having to cook another order. Would not recommend at all if you might possibly not know what you want ahead of time.
… moreCynthia Pullinger
If I could leave a negative 4 stars, I would!!!! They literally dumped my nacho fries, upside down. I had to dig them out and box them myself!!! Then they give me 3… freaking THREE busted up nacho chips. This is bull. The freaking employees were messy too. No freaking thank you!
I did reach out to the actual corporate people, left very deserved scathing reviews. They really need to send them to this location. I’ll drive 40 minutes to Waukee from now on -.-
Gonna be real, reading through all these reviews, I know now that my experience wasn’t a one-off kinda thing! What the hell? I work in customer service, I could never imagine allowing the quality of my work be this poor…: corporate really needs to investigate this location, along with SW 9th and SE 14th. The only good ones are grimes and waukee. Utterly depressing
… moreI did reach out to the actual corporate people, left very deserved scathing reviews. They really need to send them to this location. I’ll drive 40 minutes to Waukee from now on -.-
Gonna be real, reading through all these reviews, I know now that my experience wasn’t a one-off kinda thing! What the hell? I work in customer service, I could never imagine allowing the quality of my work be this poor…: corporate really needs to investigate this location, along with SW 9th and SE 14th. The only good ones are grimes and waukee. Utterly depressing
Don Julio
If I could give 0 stars I would! You gotta place your order on The kiosk because there’s never anyone at the front smh not even someone to greet you. If you want your food the fast, just go through the drive as they prioritize those orders first. Place your order inside on the kiosk and wait 15 to 20 minutes while they just pump out orders for the drive-through and just pretend like they don’t see you. That’s not how it’s supposed to do things, you’re supposed to complete whichever order comes in first it’s just common sense.
… moreGreg Johnson
How do you mess this up twice? Stopped by for a deluxe box no sour cream to my surprise sour cream was on my food. Returned for it to be corrected. This time opened a new box 1 with sour cream.
… moreJohnny Leishman
Traveling in multiple states for the Holidaze! Started the long journey home and we decided fast food for a quick dinner. I tried the New Cheesy Steak mini Burritos w/spicy jalapeño dippin sauce. Pretty fantastically yummy if I may say so! 2 for $5.99. I wanted one of each and could only order 1 style, unless I bought 2 orders. Steak’s better for me so “no foul”. Sorry hurry on down and getcha some!
… moreGraham Peters
Great staff, all are welcoming and polite. Food has never left me hungry, all food made with a heart full of love. THE ATMOSPHERE is amazing, during the holidays the store looks like a winter wonderland.
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