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Find your nearby Taco Bell at 1120 E. Russ Road in Greenville. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
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Reviews
Mallory Lynn
We spent about $40 for nothing. And the older woman at the counter was argumentative and rude as hell. (She was actually arguing with another customer as i walked in, she didnt get his order right and it was his fault.) These were the “burritos” we were given and were told “thats how they are.” If theyre not fullsize, then say that. These were actually WORSE than the originals we were given. Didnt even put the cheese on top this time, unless thats what the burnt part is. Never had problems before but this was a slap in the face.
… moreErik Cooper
Edit (03/05/26):
The drive-thru times have improved a bit from what ive seen, its still much faster to order in store pickup though. However, nothing has changed on employee illiteracy. If you want something special like extra sauce (which you have to pay for), you have to remind them 3-4 times while theyre making your order or else they’ll get it wrong. I cant tell you how many times ive ordered no ice in my drink (which I do everywhere but especially here because they wait to change out the flavor containers until theyre pouring sparkling water from the Baja Blast) or extra sauce on my quesadilla and gotten ice in my drink and MAYBE a small splash of sauce on one corner of the quesadilla. There have even been multiple times where ive ordered extra sauce and they’ve given me no sauce at all. So if you want your order made correctly, order in person and make sure you restate any changes you want multiple times because theyre not listening to you at all.
Original Review:
As many of the other reviews correctly state, this location is incapable of following instructions, doesn’t seem to grasp the concept of fast food (or even food in general really), and regularly messes up orders. If you want a special instruction done, the ONLY way to get it done is to go somewhere else. You can order online, takeout, delivery, or even in store. They WILL ignore your instructions. You want a taco with no sour cream? Too bad. You get a taco (probably with extra sour cream) you want extra sauce? You get next to no sauce at all. Tired of your drink being carbonated water instead of a Baja Blast? Too bad. They haven’t changed the flavor cartridge in 4 years. You wanted to go through the drive through because you didn’t want to wait inside? Congrats, now youre trapped between two cars who also only ordered 1 or two items and yet somehow it still takes an hour and a half to get through the drive-thru. No, literally. I’ve actually sat in the drive-thru for well over an hour at one point. Think you can go inside to skip the hour long drive-thru wait times? Nope. Now youre standing in the lobby for the same amount of time even if you can see your bag of food ready and waiting for you sitting on the counter and all someone has to do is grab it and hand it to you. Greenville is notorious for terrible fast food service, and Taco Bell is probably the best representation of how awful it is. Your drink WILL taste like crap, your food will 9 times out of 10 also taste like crap, and there’s nothing you can do about it because the next closest Taco Bell is over 30min away.
… moreThe drive-thru times have improved a bit from what ive seen, its still much faster to order in store pickup though. However, nothing has changed on employee illiteracy. If you want something special like extra sauce (which you have to pay for), you have to remind them 3-4 times while theyre making your order or else they’ll get it wrong. I cant tell you how many times ive ordered no ice in my drink (which I do everywhere but especially here because they wait to change out the flavor containers until theyre pouring sparkling water from the Baja Blast) or extra sauce on my quesadilla and gotten ice in my drink and MAYBE a small splash of sauce on one corner of the quesadilla. There have even been multiple times where ive ordered extra sauce and they’ve given me no sauce at all. So if you want your order made correctly, order in person and make sure you restate any changes you want multiple times because theyre not listening to you at all.
Original Review:
As many of the other reviews correctly state, this location is incapable of following instructions, doesn’t seem to grasp the concept of fast food (or even food in general really), and regularly messes up orders. If you want a special instruction done, the ONLY way to get it done is to go somewhere else. You can order online, takeout, delivery, or even in store. They WILL ignore your instructions. You want a taco with no sour cream? Too bad. You get a taco (probably with extra sour cream) you want extra sauce? You get next to no sauce at all. Tired of your drink being carbonated water instead of a Baja Blast? Too bad. They haven’t changed the flavor cartridge in 4 years. You wanted to go through the drive through because you didn’t want to wait inside? Congrats, now youre trapped between two cars who also only ordered 1 or two items and yet somehow it still takes an hour and a half to get through the drive-thru. No, literally. I’ve actually sat in the drive-thru for well over an hour at one point. Think you can go inside to skip the hour long drive-thru wait times? Nope. Now youre standing in the lobby for the same amount of time even if you can see your bag of food ready and waiting for you sitting on the counter and all someone has to do is grab it and hand it to you. Greenville is notorious for terrible fast food service, and Taco Bell is probably the best representation of how awful it is. Your drink WILL taste like crap, your food will 9 times out of 10 also taste like crap, and there’s nothing you can do about it because the next closest Taco Bell is over 30min away.
Aiden
I’d give less than a star if I could. But if you plan on coming, book out a hour of your time. Cause the staff is hopeless at keeping to the fast in fast food. I have sat in line for nearly a hour on MULTIPLE OCCASIONS at this location.
Another big issue is they make all the drinks 30 minutes before you even approach the window so you get a lottery of watered down soda or missing flavor from the system and it’s just carbonated garbage.
The staff is unprofessional in I watched as staff played grab ass with one another running around the kitchen.
… moreAnother big issue is they make all the drinks 30 minutes before you even approach the window so you get a lottery of watered down soda or missing flavor from the system and it’s just carbonated garbage.
The staff is unprofessional in I watched as staff played grab ass with one another running around the kitchen.
Alex Abundance
i go to taco bell and order the fiesta potatoes, without sour cream, and got them with sour cream. then i go back, because they messed it up, and there isn’t sour cream on the potatoes, but on the tab to open them. how can someone be so incompetent at a fast food restaurant for customization. if you can’t look at a screen and see the “NO SOUR CREAM” in all caps, mind you, you shouldn’t be working the line. get a different job, cause you obviously do not qualify.
… moreSophia Dillard
Absolute worst Taco Bell experience. Pulled up to the order box, asked it was a mobile order, said yes and that was the last time we heard someone speak to us. Pulled up to the window and got handed our drinks, not a word was said to us. Then waiting over 40 minutes in line at the drive thru for our food. Finally handed us our food and still not a single word was said. We pulled out since it took so long we had to get on the road only to find every single order mixed up and multiple done wrong. I’m not happy that not a single person had the decency to even say anything to us. Not friendly not helpful and couldn’t even make our food correctly.
… moreMichal
Ordered one thing, got another, my grilled steak burrito was burnt. The tacos were Ordered looked like they been stomped on. Ordered the tacos without sour cream, they can never seem to get that right. The people who work in the Greenville one need to be trained better. We have a hit or miss every time.
… moreSarah Sullenbarger
I cannot even with how terrible the service is at this location. My husband and I waited for an hour tonight in the drive thru (I thought this was supposed to be fast food). By the time we made it to the order screen, all we wanted to do was leave BUT THERE’S NO WAY OUT.
So we waited, and waited, and waited and finally made it to the window about 50 minutes after we arrived. Only to sit there another ten minutes while we watched the staff stand around and make MULTIPLE trips to the back, restroom or outside, I DONT KNOW BUT THEY KEPT LEAVING THE KITCHEN WITH A LINE BEHIND US WRAPPING AROUND INTO THE PARKING LOT.
Once we finally got our food I was thankfully too hangry to complain about it.
That being said, we will not be returning to this location.
… moreSo we waited, and waited, and waited and finally made it to the window about 50 minutes after we arrived. Only to sit there another ten minutes while we watched the staff stand around and make MULTIPLE trips to the back, restroom or outside, I DONT KNOW BUT THEY KEPT LEAVING THE KITCHEN WITH A LINE BEHIND US WRAPPING AROUND INTO THE PARKING LOT.
Once we finally got our food I was thankfully too hangry to complain about it.
That being said, we will not be returning to this location.
James Jones
Food was good, service was ok, I asked for more fire sauce and you would think the employee was paying for it, it was almost an argument lol, all in all I’ll go back to this one, as some taco bells have really declined lately..
… moregray diaz
i ordered and paid for caliente sauce and instead got an extra nacho cheese for my 10 fries. almost everytime i come to this taco bell this late. something is messed up with it. you guys need to get a better night shift cause it’s gotta be costing a lot.
… moreSteve Ramsey
For the time of night the food was good. No issues. Atmosphere was iffy. Too many “teens” messing around in the parking lot and inside. If you cruise thru on a Friday and Saturday night. Just watch out.
… more