Gary Connor
I don’t usually review chains unless they are very good or very bad. This Taco Bell was goodish. Staff was friendly and helpful. Automated menu/order was difficult to navigate. Food was served hot. The Crunchwrap Supreme was smaller in diameter but thicker. Cantina Questadilla was a hot runny mess. The side tacos were actually good. I figure Taco Bell filled the square.
… moreBill Cranston
The second picture is what the dipping burritos were supposed to look like. Each time I ate them before this from another Taco Bell, that is what they did look like. No filling in the Chalupas and no filling in the Doritos Locos. This cost us over thirty-three Dollars.
We called tonight to complain on how bad everything we ordered was, the first time either of us has made a complaint in over 50 years of life each.
All the manager had to do was apologize, and send out a gift certificate to try to make it right.
Instead she insulted my wife, by saying the food is not supposed to look like it does in the ads.This should be embarrassing for them, but apparently, its business as usual.
… moreYulisa Angel
Today Sunday February 23rd was the worst experience I’ve ever had at this Taco Bell (elm rd) Made a mobile order of 2 luxe boxes and 1 large fry. My large fries were less than empty with none spilled in the bag so I brought it to their attention. Waited around 5 minutes more only for them to give me another fry with just a tad bit more fries and no nacho cheese. Then I open my box to eat my taco at home and I was at this point just laughing at what the taco looked like. Not to mention my box came with a ground beef chalupa instead of a chicken one. Whoever was working kitchen had to have been new because all the food sucked!
… moreThomas Hayes
Terrible service and bad food quality August 2nd 2018 at 9:55. They were locking the doors in there dining room at 9:55 when the hours were clearly post 11pm. The taco salad they sold me had no shell and charged me full price, staff said they ran out of boxes but sold it to me without the shell in a container with not even chips or something. They said the also ran out of lettuce, tacos had nothing but a small amount of beef and beans, this was not acceptable but sold it anyway without letting us know about running out of veggies. Terrible don’t go!!
… moreRon Aiello
Update 1/11/24. They didn’t again! Nothing on my Mexican pizza!!
Elm Road Taco Bell does it to me again. Barely any beef in my Mexican Pizzas. They just don’t care.
… moreAndrew Smith
I ordered a crunch wrap supreme meal and didn’t get my crunch wrap supreme and only got six tortillas chips,this is not the first time I’ve given the multiple chances I will never eat taco bell again
… moreDonavin Case
I just had a very embarrassing moment here! These people should be ashamed of themselves. I was picking up for a delivery and I was told after the second employee asked my why I was there that they supposedly made the order already and someone took it. Ok, so someone comes in and steals the order and leaves the drink sitting here? The employee then continued to make fun of me of how I was speaking and was making “der ,der! ” sounds. So they end up “remaking” the order and of course said employee was visually upset about having to make it. He proceeded to walk up front and ask if anyone needed their order taken and a gentleman said that he did and he said” would you mind using the kiosk behind you” and then walked back to the line, continuing to talk about me and the way I was talking to another employee and then at the same time I hear the girl at the drive thru register saying”der!” So they CLEARLY have no issue of making fun of someone with a disability… I hope they pull the footage and see where you two that I’m referring to are doing that and that you are HELD accountable for your actions. I was very nice and not rude to any of you and it’s a shame that you felt the need to verbally make fun of me and the way I talk. This happened on 3/16/2025 approximately 4pm.
… moreshianne kubik
Definitely being ran by children. They cuss almost their whole shift. They have loud music playing with cuss words non stop. Staff is eating while cooking. The food is messy.
… moreJosh McNamee
Worst taco bell I’ve ever been to. Unreal! The level of incompetence is second to none at this location!
… moreDaniel Cooper
Waited in line for 20 minutes, which wasn’t their fault, but the lady never handed me my card back, drove right back, and I walked in on them tying to hand my card off to some random person at the drive through. Turns out that they had already charged another $30 meal to my card, that I now had to wait 4 days to get back. Just tried them again tonight, got charged for three chicken flatbread melts, and only received two. They’re fine so long as you check your bag, and wallet before pulling away.
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