Lucas Crooks
Here lately there’s been hardly any me in any of the tacos or burritos. Sometimes it’s good most of the time here lately for me it’s not been good. Roll a dice if you want but the last time you screwed me over I waited forever for the food the food wasn’t good it wasn’t even the write items in the box that I had ordered with my receipt
… moreErik F
I Went inside since I had multiple orders and was on a lunch run, and they pointed me to a kiosk and said they don’t do verbal orders inside anymore.
That’s fine, but they royally messed up almost everything i ordered and what wasn’t messed up was messy and cold.
My $7.00 Luxe Box wasn’t put in a box at all, but mixed up with other items.
The chips I ordered were thrown in there upside down so they spilled everywhere.
Instead of a beefy 5 layer, I got a cold bean 5 layer with no sour cream.
My soft taco looked like it was crumpled up and sat on.
The hard tacos I got were so soggy the meat fell out the bottom as soon as they were taken out of the plastic.
The mini taco salad tasted off and was thrown away.
All 4 of us agreed it was the most disappointed we’ve ever been with our taco bell meal. I will never come back to this establishment.
… moreRoger Scott
Every time ive been through the drive through I get the rudest people. And if you take more than 3 seconds to decide what you want they start getting pushy. Make sure you’ve got your own straws too, because ive literally never gotten one at the drive through here. Food was hot though, so theres that.
… moreRoger Bryan
Sat at the front desk with the entire staff staring at us. No one bothered to tell us we needed to use a kiosk. Tried to go through the drive through sat there for five minutes before driving away. Not sure what everyone in the place was doing but it wasn’t paying attention to customers. Went to Burger King across the street.
… moreSully
This is honestly the worst taco bell on the planet. They constantly screw your orders up and when asking for something simple like asking for extra cheese they’ll forget to add it. They put so little cheese on your soft tacos that you can’t even see it! There’s been several times where I’ve walked in wondering why they didn’t put cheese on my taco and they’ll respond that it’s just melted! The management here must be horrible . Im never giving this place my money again. Do yourself a favor and go to burger king or McDonald’s which is across the street because this taco bell isn’t going to give you what you paid for.
… moreKelly Lawson
Very disappointed! I ordered 4- 3 three cheese chicken flatbread. They were stale! I am beyond mad! I can’t believe they would send something as bad as this out the window to a customer! It’s a shame!! I work hard for my money and when I go to buy food I expect to get good food not OLD food! Then I am expect to drive all the way back and waste my gas for trash food!
… morePaige Larrison
Very disappointed and unsatisfied with my order. Definitely learn how to assemble a taco properly and wrap a taco/burrito because I shouldn’t have to open up one and all of my toppings falls out and falls apart.
… moreNathan Burkey
This Taco Bell was great! They got the food out quick and it was all correct. Loved the it.
… moreKim Adamik
This particular restaurant can’t seem to make any of the food correctly. I got a protein bowl, which is freaking expensive fyi, and there was some stuff in it that I couldn’t tell what it was. The quality of the ingredients were poor. It tasted off. So I went through the drive thru and got a chicken enchilada burrito and there wad hardly any chicken! It was stuffed full of rice. Rice is okay in a small amount but a lot it nasty. They put too much sauce on it and it was the worst burrito I’ve ever had. Omg and the cinnamon twists. It’s in the name right…..CINNAMON twists. Hence they should have a decent amount of cinnamon on them. I get to the car and look and the twists are pretty much bare. So I go back in, and ask the cashier if I can have a different one, one that actually has cinnamon on it because this one is bare and nasty. Cinnamon twists without any cinnamon are not good. She gives me a confused and weird look, goes over and just picks up a random one (package also seemed to be greasy) and gives it to me. I look at it and I’m like this one looks the same. She said that’s how they’re supposed to be. How careless and lazy can you be to not put a nice coating of cinnamon on freaking cinnamon twists? Im realizing that the only taco bell that has really good food and actually knows how to make cinnamon twists is the one in caldwell.
… moreBrickhill302
Using the Taco-Bell app I placed an order at 10:45. I drove to the store to pick up the food. I waited in the parking lot for the food to be made. I go though the drive though at 11:10. The person running the drive though asked if everything was right and it was on the drive though display. The shift supervisor meets me at the window to tell me they couldn’t make my food because it was after 11:00 and they no longer serve breakfast. They then offered to make other food at the window. I didn’t want other food I wanted my money back. I was told the app has a phone number on it. I haven’t found a support number to call on the official taco bell app even the day after. I asked to go into the store to have the shift supervisor show me the number on the app. They couldn’t help me get the number for the taco-bell app. I go outside to find the number on the app it could not be found. Go back in after looking for the support number to get a normal support number. I ask for a normal support number and I’m told that I have to find the support number on my phone. I then ask for the food offer at the window they couldn’t do that anymore. I ask to speak to the GM she said the same thing that the shift supervisor said to me. This store has lazy supervisors that knew they messed up and refused to give me the normal support number to make an issue report on the store. Worst customer support coming from supervisors. Still trying to get my refund.
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