Heather Moore
Taco was broken (hard shell) the cheese quesadilla was cold and fries all over the bag. However the fries were really good!! Customer service was excellent as well, could be cleaner though inside and out.
… moreSamantha Taylor
I keep coming to this location hoping that it will get better, jokes on me! I went through the drive thru today 1/2/26, I ordered my food, asked for there’s certain things not to be on my food. The lady taking my order repeated the order and verified that I didn’t want certain things on my food. I pull up the the window to pay, verified once again that I did not want certain things on my food. The cashier reassured me that she rang it up without the certain things. After three times of verifying my food order. I pay for my food and head home, Just to get all the way home and my whole order is wrong! Every single time I go to this location, my order is always wrong. Won’t spend another dime there!
… moreKim Rose
Worse ever. Done a online order. Ordered 3 soft taco supreme and got home. They had no meat or cheese on any of them. Wife’s order had a 5 layer nacho wit nacho cheese and sour cream and hers was without nacho cheese and no sour cream. They got to do better.
… moreTrisha Mejia
This was the nastiest food I’ve ate in a long time. I ordered online and I customized everything. Everything I asked not to be on my food, they doubled. The birthday cake churos were so hard they wouldn’t even come loose from the box!! Like they been sitting under the light since yesterday!! If we are paying our hard earned money on food, we should get it the way we ordered it. I mean we are the ones eating it. And if the employees don’t like their job or have attitudes the whole time, then clock out and go home!! Let people who can read a ticket of how a customer wants their food come in and do it. This restaurant doesn’t even deserve 1 star, but I had to put it to write this review!! Sick!! I wouldn’t even feed it to my dogs!!
… morePriscilla Hardwick
I love Taco Bell, but they’re not all the same when it comes to expectations. This one was fast, had friendly service, and the food was as ordered with good presentation. I did order a large order, but I think the cashier forgot to give it to me because she was so helpful in giving me directions, and I had her talking. She was extremely nice. Need more of her!
… moreDelaney Davidson
This is how my chicken quesadilla with extra creamy jalapeño sauce was given to me. There’s NO chicken in this half of it and there was no sauce at all. This is not the first time that my food is always messed up. And they always lie and say that they are out of Baja Blast. The girl thought I ordered Mountain Dew and when I said no Baja blast she said oh we are out of that when she tried the machine and it came out right in front of me.
… moreMsn
Portions are way off. Attitudes. No communication with customers. Did NOT feel welcome or comfortable here. Nobody smiled or said “WELCOME “. SERVICE WITH A SMILE. LOVE YOUR JOB OR GO SOMEWHERE ELSE. I ordered 3 chicken tacos for my wife wit no lettuce, extra chicken extra cheese. Where’s the chicken wheres the cheese? Mine was loaded with lettuce very little meat and cheese. Yall are ignorant at this location. Needs new management and staff or to be retrained by Corporate heads
… moreold taylor
great place to come if you wanna wait 45 minutes for two items while you watch literally everybody else get triple the food you got!! literally someone got 70 dollars worth of food and got it and we spent 10 dollars. bffr you workers are awful
… moreReviewer
It’s amazing how taco bell finds the best and brightest workers. They never fail to amaze me. Ordered in the app and when I went to pick up the worker said they are out of tortillas for the crunchwrap. So I said it’s OK, you can change it to the chalupa. And they said no, they can’t make any changes. And they told me to cancel my order in the app. But the app doesn’t even have an option to cancel.
… moreWanda Brown
I got the number one regular on October 4th 2025 around 3:45 there were no tomatoes on the taco, I thought a regular Taco comes with tomato lettuce and cheese and the ground beef? And this is the Bonita lakes Taco Bell I’m speaking of. The wait period for these restaurants even Popeyes the service sucks what if we stop the people were to stop ordering and buying fast food then nobody would be with a job after so long.
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