Michael Richardson
Stopped eating Taco Bell a long time ago but there wasn’t another Mexican Restaurant I haven’t eaten at in a 60 mile radius so I decided to stop for dinner and I’m glad I did. This was a strong 4 in the class of other Taco Bells. The Tacos were perfectly prepared as well as the crunch wrap, the dining area is one of the neatest I’ve ever seen at any Taco Bell and the crew was cordial. Using the kiosk to order is a breeze and even the line looked cleaner than your average TB.
… moreMadison Smith
All I’m gonna say is that girl that works night shift with the two buns is gonna run into the wrong person one day getting smart and acting the way she does for no reason at all. I’ve dealt with her every time I come through Taco Bell at night and usually I try to push it off and think oh maybe she’s just having a bad night but at this point she needs to find another job if she’s that unhappy there like it’s to the point where it bothers me expecting a crappy attitude every single time. The rest of them are sweet and really nice though
… moreUser
Service is rude. Came home and found out the food I ordered wasn’t right.
I ordered the $2.99 Cantina Chicken Crispy Tacos, they gave me 2 Crispy Chicken Soft Tacos with caliente cantina sauce, lettuce, tomatoes, cheese.
… moreJoshua Gallardo
Drive thru experience was quick and they got the details correct in respect of a different meat being requested and no tomatoes on one particular item. But I remember the crunch wraps being much thicker a while back. The ones I got seemed to be half the size of the ones I’m used to getting. Maybe forced cutbacks by corporate or management? Who knows. But I do appreciate them getting everything correct . And the staff seemed friendly.
… moreLenzi Wallace
We had a moblie order and once we got home we had 2 items missing. This happens alot however it was something that cost more than a few bucks and it was my childs. I called and they told me to come back but to come inside. The cashier rang up missing items and said it would be a minute or so. I waited about 20 mins. During that time the drive thru got busy. They kept taking orders and fixing the drive thru orders. There was 4 people working and they couldn’t fix my 2 missing items during that time? I even ask about 15 mins after waiting how much longer and they replied you still have a few people in front of you. Again 4 people working, one cashier, 2 cooks on one side and one guy was on the other but im not sure exactly what he was doing b/c about 90% of the time he was on his phone, cleaning a grill with one hand and he had gloves on but kept scratching his head and then stocking food on that side with the same hand he scratch his head. I sat there and watch. I ended up just walking out. The inside was so dirty and the air vents wasnt working so it was very smoky. The food we got wasnt fixed like ordered, cold time we got to eat and I had to fix my child something else to eat since it was his food missing. Come on taco bell do better!
… moreNathan Moore
I normally eat from this Taco Bell because the staff is usually pretty spot on with everything. But I learned something tonight at 8:45 pm or so. I had to go inside to get my order corrected. Not a big deal it happens. But the rudeness was just uncalled for. I wasn’t even upset or ugly about it being wrong. And the rudeness I would have overlooked. But the kitchen was just plain disgusting. Food and trash all over the place behind the counter where everyone could see it. And the employees are walking in it like it’s no big deal. I almost just asked for a refund and left. Which I probably should have done. Next time I come here. I will be sure to come inside before I order anything else from here. And if it’s nasty like tonight. I won’t come back ever again. And teach your employees about washing their hands as well. Especially after coming back from smoking outside. Y’all can do better than this.
… moreHartRods
Lady at the window was a breath of fresh air when come to fast food in our modern world, but absolutely nothing in the bag was on my order. I paid $25 for a quesadilla, fries, chips and cheese sauce. CHECK YOUR ORDER!
… moreBrooke Werner
This is consistently the best Taco Bell I’ve ever been to. Always load me up on portions and everything is always fresh. The employees are also always very nice and don’t seem to hate their job. I drive all the way from Gallatin because of how well this Taco Bell is run!
… moreTony K McCoy
I giving this reveiw two star’s because of it’s Taco Bell taste!!!! Now on to what I actually received in the bowl…. So the bowl was made up of mostly refried beans and tortilla chips!!!! It had about six pieces of diced tomatoe, maybe
a table spoon of sour cream and seasoned beef!!!! And two squirts of nacho cheese!!!! Mind you this location stays open until 1am…. Seems like all would have been fresh and ready to serve around 10pm!!!! Just wasn’t satisfied and it wasn’t very appetizing!!!!
… moreMax Mcdonald
I placed a mobile order this evening. They left out $10 worth of items. I didn’t discover this until getting home, 15 minutes out of town. I called up there and was informed that to get a refund I would have to come in or I could get the food. When I got there I had to wait 5 minutes before anyone came to see why I was even there. Once I was finally helped, I waited 20 minutes before provide one of the items that was left out…and had to wait another 10 minutes for the second. They still left out the dipping sauces, but I figured it would be another lengthy wait so I left. There was another patron who had been waiting for a mobile order for 30 minutes when I got there and finally got hers just before I got my second forgotten item.
Unless you have an hour or more to devote to walking them through your order…don’t count on getting your order in completion. Tonight was the worst they’ve screwed up an order, but there is usually something missing when we order from here. If you want Taco Bell, just drive to Jackson….you’ll end up with your food faster and a much higher likelihood of getting your order.
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