Kellie Matthews
Spent $12 got home… nothing about my order was right except my drink. I cant eat this crap. Called 5x .. nobody answers . Im going there tomorrow. Doesn’t help me tonight. No supper for me. Thanks alot . And yall get paid how much an hour? And you think you deserve it? Why.. u cant fill a simple order correctly. You should have to bring me the correct food. Im pissed
… moreTerrence Shirley
Only reason I gave any stars is 1. Because the guy was respectful and 2. Because the food I did get was ok. But the fact I paid $60+ for a mobile order and get all of my items is crazy to me I work in fast food I understand nobody likes mobile orders but if I pay for $60 for some food I better be getting everything
… moreAlexus Gibson
I will NEVER give any higher than a 1 star for AI voice overs to TELL ME HELLO and ask me what I want to watch. The staff were MORE than pleasant enough for a Taco Bell Drivethru.
It literally made it harder to order. It was annoying. It’s disenguine and just because it’s a fast food restaurant doesn’t mean that the people who prep and take care of your food don’t matter. I want to talk to a real human being and I want to know who’s making my food.
Ai is a bad leaders crutch to cover up that they suck at managing and leadership.
… moreAndrew Fisher
Went there for breakfast – the best Taco Bell I’ve been to. Food was prepared perfectly, service was outstanding, restaurant was clean.
It’s a Taco Bell so you can’t expect too much, but it was excellent
… moreBrittany Ogan
Thank you guys so much for doing your job. Millertown is across the way from our apartment and we are constantly disappointed by them. They never get our order correct and the quality of the food is awful. We had our order Doordashed at about 5:15 AM today. The whole order was perfect, and everything was packed so neatly. It took me back to the 90’s. Thanks for caring about the quality of your work.
… moreCourtney Jones
The “Manager” Juan hung up on me because they had forgotten half of my order and didn’t want to take responsibility for it. So I paid for a ton of food and received a 1/4 of it and now I have called 14 times and no one will answer. This location should be ashamed of themselves. DO NOT GO THERE! UPDATE: pic below is the result of what food I did receive.
… moreLena Bales
Ordered a luxe box online, received the order and both my taco and burrito were made wrong (only thing that was right was the chips and cheese). Went to the bathroom and there was puke on the ground and dripping out of trash bag, covered with a singular paper towel. I went through the drive through to re-order my burrito and the person at the drive through was very nice, though! There was a dinner rush, so I won’t be hateful, they probably had a lot on their hands!!
… morejakob hoffman
Last Taco Bell in Knoxville worth visiting, I had given up but the folks here don’t dissapoint. Outstanding management,
had no problem resolving a small issue with my order.
… moreGrunk McSaucy
Somehow this Taco Bell is the nicest and also the worst Taco Bell in town. I can deal with their typically trifling ways. Their giving me 1 napkin with two burritos and a taco sort of bull honkey I expect. You really think i can eat all that with one napkin like some kind of a wizard? The old trick where they have no ice but don’t tell me until after I’ve ordered. So I end up with a gross hot Pepsi. Just trash that I paid like three dollars for. Some of the most inconstent burritos possible. I’m talking about a dramatic difference in quality. The difference between the lightning bug and the lightning. But the last straw came tonight when I paid with a twenty and correct change and they gave me back twelve in ones and a dollar in quarters! What buffoonery! They’re lucky the dollar slot in the Food City claw machine wasn’t working and I had to use those quarters to win a Shy Guy plush. Saved this Taco Bell from a blood feud of the most epic proportions. I was about to go home and get my change jar. I was going to order a caramel apple empanada and pay for it in dimes. Then I was going to get back in line and order another one. And I was going to keep doing it until my change jar was empty or until they were out of caramel apple empanadas. And my change jar has at least two or three hundred dollars in it.
I don’t know if you can freeze empandas but I was going to find out. I was going to waste hours of my life and hundreds of my dollars to torment that quarter giving jack wagon. I was going to mess up your bank deposit six ways to Sunday. Your closing manager was going to get hours of overtime counting all my pennies and nickels. You got so lucky. I was going to keep going through that drive thru until it destroyed us both.
I’m giving five stars because this plush from the Food City claw machine rules.
… moreRachael Dickens
Staff was polite, friendly and quick. However the potato taco was cold, and when I picked up the Doritos locos tacos, I could immediately feel how light they were. Literally 95% taco shell, paper thin and hardly any meat. I normally go to a different location, but ordered from this one since the other one was already closed. I will not be returning to this location.
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