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Find your nearby Taco Bell at 2491 Keith St NW in Cleveland. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
Address and Contact Information
Address: 2491 Keith St NW, Cleveland, TN 37311
Phone: (423) 479-6977
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Charles Wells
I understand that food service can be stressful at times, however, excellence must be maintained when handling people’s food. This was not the case here. My visit was at 1am after sitting at the doctors. There was no one in drive thru or at the window, so they were not busy at this time. I should have checked my order however, the staff seemed nice and I figured no one could mess up this order as it was not a complicated order. I will include a pic of the receipt. We ordered 2 cheesy Gordita crunches, double beef cheesy burrito, a double stack taco and a steak quesadilla. Took the order home to relax and eat and when I open my order to add my fire sauce, ingredients were missing such as the meat. One Gordita has nothing in it, and the rest of the order barely had anything in it at all. The only thing that was fine was the quesadilla. I live pretty far away from this establishment. So at this point I couldn’t return the items because then there would be reasonable doubt for tampering and I doubt they would accept it this close to time for closing. I’ve read numerous reviews for this location before posting, and it’s frightening at how often people are experiencing the same thing at this location specifically. It seems to be a very common practice here which is very unprofessional and this establishment should close for not following what I’m assuming for a chain retail excellence standard. You should return these people’s money and apologize. My family and myself will not return to this location.
… moreKatina Lopez
I don’t visit this Taco Bell very often. I ordered two food items in the drive-through on 12/11/25. A Steak poblano quesadilla for me and nacho fries for my daughter. After getting 3/4 done with my quesadilla, I bit into something very hard. I thought it was maybe a piece of hard pepper, but it was a black round piece of hard plastic. Like a cap end to something. In my opinion, I don’t understand how that could end up in my quesadilla without the worker seeing it. It did not feel good biting into it and my teeth hurt for a couple days. i’m just glad it was me and not my daughter. Which she could’ve chocked on it. I filed a report with the GM… as of 12/21 I still have not heard from corporate regarding the incident. That is so unacceptable. I will never do business here again. Just goes to show you that they don’t care about their customers.
Here are the photos that I took and the one with a quarter to compare size is the one the general manager took.
… moreHere are the photos that I took and the one with a quarter to compare size is the one the general manager took.
Ashley Webb
Most disappointing Mexican pizza ever. Considering how much the prices have gone up at Taco Bell, they should do better than this.
… moreMitchell
This location cannot make a 5 Layer Burrito correct if their jobs depended on it. Everytime I order from this location they do not have the 2nd smaller tortilla on the burrito. And everytime I take it back in the store they remake it the exact same way, I don’t know if the store just needs more training or if they are just that lazy but this has happened on more then one occasion, and lastnight I even told them when I pulled up to the drive through speaker that it’s usually made wrong they said they would make sure it’s right….well I get my food and open the burrito and they had just thrown a 2nd tortilla inside of it on top of all of the other ingredients just to be a smartelic so it was still not made properly. Will not be ordering from this location again, I’ll happily drive across town to any of the other locations where they actually make their food right and the staff is trained properly.
… moreBrandy Osborne
I will never I mean never come back here !!! I waited 30 mins in the lobby for my order due to “having or large door dash order” meanwhile two other customers came in after me and received there food before me …all I got was I’m sorry nothing else ! Im livid.
… moreThe Truth
This review is for a Chicken Chalupa Supreme. They cost $6.57 after tax. You get ten cents worth of chicken. I wouldn’t pay more than $1.00 for these sorry things. Not worth it.
… moreAmber Chandler
While the guy working the drive-thru was nice, this is the sad excuse for a taco that I received. I mean…really?
… moreAustin King
Originally went through the drive thru and had no problems, got to my work and the vegan mexican pizza had meat on it so I took it back and decided to go into the lobby. I talked to one of the guys he was very understanding and said he would get to working on it. I was in the lobby for about 20-30 minutes waiting and 2 other people were waiting for food as well. I was asked if i had a mobile order after waiting and i explained again that i was just needing a pizza with no meat, so after that second time he made it. I returned to work and opened the rest of my food to realize that my grilled cheese burrito that i had received originally was burnt and hard to the touch, and could smell it as you unwrapped it. Also it was rung up correctly so there is no problem on that part at all.
… moreboomnuke9045
3 people over 4 dollars 2 boxes a bell grande and a supreme taco which we don’t get the supreme taco but moving past that, The tacos steak burrito boxes both of them combined don’t have barely anything on the tacos I’m pretty sure they took whatever beef was on the counter and threw it on them and called it a day the bell grande has so little cheesy that ir covered 2 chips thinly and there was maybe a teaspoon of beef on it along with everything missing sour cream it was basically crumbs inside of tortillas
… moreTravis Morris
This place is too slow. They put the drive thru before people in the lobby who were here first. They stand around too much talking and goofing off. They did not give me everything I ordered and the food was poorly put together. I will not be back!
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