Kenzie Love
I’ve been to this Taco Bell on multiple occasions and always had a problem. Since Brewton doesn’t have many options and I normally enjoy the food I decided to go today. Normally the issue is being out of something I ordered(which still happened today with my drink) or the staff seeming to struggle with keeping up production(I always try to give time and the benefit of the doubt when I’m waiting, but have been left waiting for 20 minutes with an online order previously that I saw sitting on the counter and told them I believed it was mine). Today however the major issue is undercooked food. I understand cheese doesn’t have to be cooked, but if they can’t even take the time to properly cook a cheese roll up and melt the cheese(picture attached) I highly doubt they’re doing other things they should be.
… moreM
They messed up on my order like they always do. I called to inform them of their screw up and was hung up on. Their staff is the most unprofessional fast food crew in Brewton Alabama. They really need to be closed for good. They literally have one member of their staff that is always professional and always helpful and her name is Shaina. I definitely will be contacting their corporate office. Do better Brewton.
… moreHolly Williams (Chris & Holly)
We stopped in planning to eat, but thankfully used the restroom first. After washing up, I discovered that the soap dispenser didn’t work and there was no soap available anywhere in the restroom. The water was warm, but without soap, it’s impossible to properly wash your hands.
What really concerned me was the sign stating that “all employees must wash hands before returning to work.” That’s great in theory — but how is that happening if there’s no soap available?
Because of that hygiene issue, we chose not to eat there and left instead. Hopefully management addresses this quickly, as it’s a major cleanliness concern.
… moreOlivia Clark
We placed an online order during our break from work. It was ready when we got here and they had us waiting for 10 minutes at the counter. 5 cars came and left and they gave out other orders over the counter while ignoring us. When one of the cooks finally acknowledged us the other lady came over and gave us our food. Now tell me why after waiting that long and getting ignored they proceeded to give me this skimpy cold fry (photo included). And after they gave us our stuff three people came in and their orders were immediately taken and given out within 5 min.
… moreAnna Baker
Possibly the worst taco bell ever. I’ve never ordered when they weren’t out of something. Tonight they were out of fries and gave us potatoes in our Doordash. They were also out of steak and ranch.
… moreJulie Boughton
I’m giving this place five stars because of a very kind lady named CC, who went out of her way to speak kind while the other employee rolled their eyes at her friendliness. C.C. is an example of what your business model should strive to be. Thank you so much for CC. The food actually was more presentable than it has been in the past. I can only assume that is from her presence. She was working the drive through, but in my opinion, she could have a good team under her.
… moreBrittany Stadler
They are ALWAYS very kind, fast, and get an order correct every single time I’m there. There is really nothing else I ask for. I’ve never had a bad experience at this location
… moreTosha Barley
I have been coming to this location for a very long time. Over the years it has gotten worse. Tonight my husband was ordering in the drive thru and the entire time he was ordering, the lady taking the order kept rushing “what to drink” “is that all sir” in a very unpleasant tone. When we got to the window we were met with a stone faced young lady that looked very aggravated by us being there. We paid and went on about our business. The food was of course prepared wrong and had to be taken back. The young lady was seated in a chair in what appeared to be a office. She just looked at me for a few seconds then decided to see what the problem was. She claimed she didn’t hear him say hold the lettuce, but food allergies can be very serious and when you don’t pay attention to the customer i t can possibly be costly to their children. I absolutely LOVE Taco Bell but this is was pretty bad. When I got the replacement food back there was just about nothing in them, looked like plain tortillas with a little cheese and a spot of meat. $30….
… moreRita Turk
Last few times food has been good. If they have what u want.
… moreSean Gore
Stopped in for a quick lunch and they did not disappoint! Walked in, placed order and by the time I had filled my cup and grabbed my sauces the food was basically packed up and ready to go! Very clean restaurant area and well stocked sauce bar. Friendly staff and the food was hot and fresh! Great experience and will definitely be back.
… more