Odieon Pride
Ordered online, order went got processed and took money. I show up an hour and a half before close, the system is off so they can’t make my order. Somebody wanted to end the shift early. If the system is not working it shouldn’t process my order through.
… moreJason Gabriel
Ordered 3 Crunchy Tacos. No Lettuce was put on any of them. Also all the shells were cracked all over. It looked like they just don’t Care. So I spent almost $6.00 for garbage. Sad. Do Better and treat people right or get employees that care. This was on Sunday 8/25 at 3:50pm apx.
… moreTamara Simpson
Ordered a box of tacos half soft haft hard shells literally opened grab a hard shell taco it literally was a hard taco shell no meat cheese lettuce nothing and it wasn’t just one it was every one of them come on now u got to do better
… moreCassie Marie
It was a decent Taco Bell, there is no door on the south side of the building so you have to walked around if you park in that half of the parking lot.
… moreron brown
Going through the drive-through. This is what they passed off is a crunch wrap supreme. It was old as hell barely had anything in it. I’m not a local, but I come into town a lot. I’ll never go to this place again. They don’t deserve your service. They’re overcharging you for food that they’re not even giving you. You’ve been warned
… moreLee Roberts
Nice Taco Bell. Had Mexican pizza and a bean burrito. The refried beans were lukewarm so cheese not melted.
… moreElaine May
Excellent service, delicious food. Mackenna at the window was on point and so friendly. Definitely recommend.
… moreKylen Rhodes
completely got my order wrong and i spent over 35$ for each person. upset
… moreScott Mason
I Used To Have Good Experience Going Here But I Went There On The 17th Of February ,2018 And I Had Placed My Order Online Through My New TacoBell App , Notified Them When I Arrived There So My Order Could Be Freshly Prepared , Well This Didn’t Work So Well Because There Were 5 Vehicles Ahead Of Me Inline Placing Orders And I Verified My Order At The Speaker But When I Got To Window I Wasn’t Handed My Order Promptly Instead I Was Waiting As If I Had Placed My Order At The Speaker ? I Had Already Told The Employee At The Pick Up Window That I Needed Diablo And Fire Sauces And Extra Napkins , She Handed Me My Drink And I Proceeded To Wait , Then After About 5 More Minutes An Employee Came From Kitchen With Big Bag Of Food And Told Me Total Was $18.00???? Something And I Replied Not My Order Thats The Vehicle Behind Me’s Order , I Told Him I Had An Online Order Which Was Paid For Online (The Same Thing I Told The Girl At The Window When I Pulled Up And Asked For My Sauces ) He Looked And Saw My Order Had Been Sitting Next To Drive Thru Window All Along And Said Sorry And Handed Me My Order ! Well I Am Staying 2 Miles From That Location So I Go Home Unload Food And All Is Barely Warm And Poorly Prepared So I Ate Before They Were Any Colder Then I Called To Speak With The Manager About The Problem After A Few Minutes A Nice Lady Got On The Phone And Told Me She Was The General Manager I Asked Her Name (Kim) And Explained My Unhappiness With My Order She Replied Our Food Is Made Fresh And Should Be Hot !? So I Explained My Visit To Her TacoBell And Why They Weren’t Hot ! Then I Asked Her What She Wanted To Do About It She Was Very Nice And Said They Would Replace My Order When I Come Back To Tell Any Employee What Happened And That She Oked The Replacement Order ! Well I Went Today February 21st , 2018 And Got My Replacement Order But Was Not Greeted With Open Arms So To Speak By The I Guess Assistant Manager On Duty , I Don’t Know If That’s Infact Who She Was She Had No Name Tag On Her Uniform And Did Not Introduce Herself??? But After She Managed To Get Off Her Cell Phone Call In Progress Then I Got Her To Understand What Was Going On And What I Needed And Showed Her My Online Order/Receipt From My TacoBell App ! She Didn’t Look Pleased But Left The Counter And Went And Prepared My Replacement Order , Another Employee Brought Me The Bag And He Said Sorry , This Person In Some Sort Of Managerial Position Didn’t Show Any Remorse Or Apologize About The Previous Visit But Instead Acted As It Was A Terrible Inconvenience To Do What Her Boss Mrs. Kim The General Manager Had Said To Be Done , Today’s Food Was Good It Was Hot And The Taco Supremes And Chalupas We’re Actually Full When Prepared ! I Purposely Didn’t Review My First Visit Until I Could Give Them A Chance To Make It Right To Be Fair ! I Took Pictures Of My Order After I Got Home Today And I Will Post Them And A Screenshot Of My Receipt For My First Order On 2/17/18 ! I Normally Do Not Go Into Such Detail In A Review But I Felt Like This One Warranted It ! My Suggestion To Anyone Wanting TacoBell Is Drive A Few More Miles To The Woodward Ave. Muscle Shoals TacoBell And Get What You Pay For At Least For A Little While Until The General Manager At The Florence Blvd. TacoBell Has Time To Clean House And Retrain Some Responsible Replacements For The Few That Work There That Don’t Care About Their Product Or Their Customers And In No Way Do I Mean Everyone I Know There Are Some Good Employees There But There Are A Few That Need Replaced , If She Had On A Name Tag Today Or Had Introduced Herself I Could Be More Descriptive ! Sorry For This Really Long Review But Thought You Should Know ! Sincerely , Scott Mason
… moreChristina Hood
Wow guys, my husband and went through there last night and had the best customer service we’ve experienced in a long time. Brandon was fantastic. Excellent taking our order, asking all the right questions, and overall making us feel welcome and excited to be there. Plus, when we pulled up to the window, we were greeted by a genuine smile. Great job Brandon, and to everyone. Thank you all so much☺️
… more