Turkessa Glover
I stopped by Taco Bell today and was helped by Victoria, and I just want to say how pleasant the experience was. She was very kind, respectful, and patient while taking my order. Her positive attitude and professionalism really stood out and made my visit much better. Customer service like hers truly makes a difference. Thank you, Victoria, for being so welcoming and courteous.
… moreYakerea Jackson
This afternoon I ordered the new chicken tender taco and it was so good I decided to come back for another round at about 1:30 am tonight and firstly the lady could hardly hear me but once she confirmed what I wanted she still put in in the system incorrectly I wish I didn’t force myself to eat it all so I could show a photo but first off my chicken tender was not crispy at all and that’s ok but what really pissed me off was that the flavor was weird I ordered 1 chipotle and one avocado ranch ….this taco had no avocado on it and the one that was supposed to have chipotle hardly had any on it there was one tiny piece of purple cabbage on my taco as if they didn’t intend to give me any purple cabbage at all and I am basically just eating two ranch chicken tacos and it was disgusting…people are going to think that this is how it’s supposed to be made if somebody doesn’t tell them to tighten up…them tacos was disgusting compared to earlier this afternoon….I’m angry because I really don’t feel like talking to people as I have a mild case of social anxiety so I am on here complaining instead …I really like the tacos so they need to make it correctly or don’t serve them at all …if items are scarce or missing that’s cool I didn’t ask for a chicken taco remix …I wanted what I was supposed to get and I’m disappointed also they girl gave up on confirming if she heard me correctly and just rung up it up all wrong …. I won’t be back to this taco bell overnight for sure if this keeps happening.
… moreEmma Brown
The workers are under-trained and incompetent. Whoever took my order put chicken instead of black bean, and when I asked for the correct order, they argued with me saying their receipt says chicken. I have never had people talk back to me the way they did, and they then had me pay for the correct order. They clearly have had no training or idea of how to work in food service. Awful Taco Bell.
… moreRachel O’Brien
Ordered in the mobile app and for pick up in the drive through. When we arrived we were informed that they were out of chips and cheese. They asked if we wanted sauce and I specified that ordered two of the avocado verde salsa packets on my mobile order. When we finally received the food it was NOT wrapped and food items were leaking into the bag. The food was already cold even though we waited for some time at the window. It was appallingly low quality even for a Taco Bell. AND they didn’t give me the salsa packets that I had to pay 30¢ each for. I know Taco Bell is known for low quality fast food, but this was hands down the worst location I’ve ever visited. The food was simply inedible. Yes the photos attached are how the food was found in the bag, minus the crunch wrap actually being in the wrapper.
… moreOsi Menji
The mistake that I made is coming back the second time but I come back to give a fair assessment of the place.
The ordering was not painful at all and was better than being in front of the staff which seemed to be bothered by you being there.
They called for my food, the lady working behind the counter and I’m not exaggerating, she slammed the cup on the counter and walked away.
My point is, you can make a big difference the positive way in customers dining experience by putting in a little more effort, customer service shouldn’t be an afterthought.
Additionally, the food was hot and cold at the same time, what a shame but I just took the loss and went on, no need to fight a battle like this. Don’t come here, don’t do it.
… moreThe CGM Network
It took a little time standing at the counter for someone to finally come over and acknowledge that I would like to place an order. I wanted to get a Dr Pepper but the drink machine was out. I finally was able to stop an employee and asked if they could get me one from the back which they tried but found out they were totally out. I received my food and they forgot to add my burrito with the Nacho Fries box I had ordered. They corrected it pretty quick (which I was thankful for since I was challenged for time). I started looking at tables so I could sit down but many of the tables were dirty. I the burritos & the taco that I had order was filled well and it tasted good. The fries were good and hot.
… moreAntionette Robinson
Waited 20 minutes on our food as a dine in customer. Watched multiple people come in and order after us get their food and the drive thru was also moving. The order was messed up after we finally got our food. The chalupa shells were stale. No one seemed to care. Won’t return to this location.
… moreJohn Frederick
I apologize I just came through their and thought i was over charged for some steak dipping burritos. But the issue was I wanted a pk of 2 she charged me and gave me 2 -2pks instead of 1- 2pk. Once again I apologize for my mistake hope you all can forgive me went through something this past couple of weeks and it is stressful. Stay Blessed.
… moreRebecca Goss
Waited a solid 50 minutes for my food. Dining area was mostly empty aside from others waiting ungodly long for their food as well. Drive through was basically empty. Rude employees. Over all WORST tacobell I have ever been to
… moreErika Asthenia
I ordered through uber eats app after being away from home for half a week and so hungry!
I got 2 vegetarian bean burritos, a cheese and rice burrito and a black bean chalupa.
Fire sauce, chipotle sauce and creamy jalapeno sauce as well. Everything was absolutely perfect! It arrived on time and hot and fresh. I got all this food for $20 plus delivery fee. Not a bad deal. All this comfort food after a hard week. The driver (uber) was very nice and quick, too. TBH, this store use to mess up every order. Not anymore for the past 3 years. I highly recommend.
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