ashley knight
I literally don’t know where to begin. I stopped in around 12:30. It took me nearly 30 minutes to get my food. Yes it’s lunchtime but they were completely dead. There was nobody in drive-through and nobody in the lobby so waiting 30 minutes for two melts that were cheese and sauce only two cheese roll ups and two cinnamon bites wasn’t a extravagant order then I noticed I’m waiting on my food and all the employees are just sitting in their chitchat and having a grand old time in the back and not even doing or should I say preparing my food absolutely the worst atmosphere customer service I don’t think I’ll ever go back to this one
… moreEric Denton
I have never been treated so poorly by a manager and the staff as I was tonight at the 231 Taco Bell in Panama City Florida. I waited over 30mins in the drive through and my order was wrong. I thought no big deal I’ll just go to the door and they will fix it but boy was I wrong. A employee that had just clocked in came to the door and was nice. I explained and showed him that my one of two same burritos was almost completely empty and he said I’ll let the manager know and make you a new one. After another 30mins of standing out side and everyone inside looking at me I called and the manager said if you want it fixed to go back through the drive through but we made it right so we probably can’t remake it. The line would have been over 30 more mins as it was wrapped around the building.
… moreJ N
One of the worst locations in Bay county. I believe they need to replace their upper management in Bay County area. Food is stale 9/10, they close on holidays. They think fast food workers are federal employees now lol. Get real. I won’t be back until they start opening on holidays again.
… moreNichole Paymaster
I went here and order the 3 taco supreme meal with a dr.pepper. She gave me 3 dollar tacos. So I ask her to please fix my order. She proceeded to walk to the back took 4 minutes and brought me back a tiny thing of sour cream and tomato’s. I’ve never in my life seen anything like this.
… moreTracy Spence
After waiting over 10 mins. Order taker was correct according to receipt. The cooks got it all wrong! Learn to read or get someone who knows what their doing.
… moreMarie Walker
Ordered $68 worth of food. Manager threw it at us and slammed the windows. Had to frantically wave to see if the order was complete. The staff would not open the window and waved us on. 1/3 of the order was missing. Had to drive back. This WAS our Sunday routine. NEVER AGAIN. WHAT A CRAP SHOW.
… moreMichelle Cooper
I ordered Nach Bell Grande on the app. I called to let them know that I wanted the chips on the side. He proceeded to tell me I could tell them when I got there. I said I am ording on the app, so they put it together before I get there. He said he would look out for it. They hardly gave me any food. Also, I found this disgusting green thing on top. See pictures.
… moreShelby Knight
I have zero problem with the staff here. I know they’re trying their best, but everytime I pull up they’ve got cars out the wazoo and it feels like they dont have enough help. I hope you guys get the help you need soon, bc im often here waiting 30+ minutes for my food.
… moreStevie Campbell
Just wanted to say, this Taco Bell is the best ff restaurant around Panama City that my fiancé and I have been to. We eat out 2-3 times a week due to work schedules. We have never once had a problem with our order. The one time we did they were having issues with their box and they politely fixed it at no cost to us and sent us with remade food since we had to wait in line so long. Everyone is always so happy and welcoming. I hope they all get paid very well because they definitely deserve it. By far the best staff around Panama City ff.
… moreGinatonic novels
Staff is absolutely amazing, was super fast despite 7 vehicles infront of us. I hadn’t even realized I messed up my order until it was time to pay and they easily corrected it. Over all I spent at most 10 minutes in line I was shocked by speed, service and hot fresh food.
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