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I am currently waiting for my food that I ordered online as I type this. It has been over 1.5 hours since I ordered my food and I still have not received it. My friend ordered 4 minutes before me online and hers took 40 minutes to come out. I love taco bell but this is insane. If you guys do not have enough workers to get the food out on time, then be closed for the day. I feel bad for the workers and everyone that is waiting for their food. Management needs to do better or just close the store atp
… moreKrystyn Barr
If you have to go here past ten o clock pm, dont do it. Employees take their time making food, music so loud you cant hear any thing. Between taking an hour to make one taco and the employees “taste testing” the food, I wont be going here. Good luck to who does.
… moreMD MAZBAH UDDIN
Staffs need to become professional. I guess they get order anyway, so they dont care about being amicable. Your order can be waiting more than an 1-2 hr, specially on weekends. Worst, they will make you wait hours, saying, we are working on it or it will take few minutes. The volume of order they get, they should put a waiting time display. I saw people waiting hours on the front without knowing how long their order is going to take. Such a disregard for peoples time. Even worst, they took their pick up shelf inside and they dont come often to the front, its so chaotic, mismanaged place. Delivery driver, if you dont get your order by 10 mins, cancel and move on unless you get paid by hour.
… moreColin Davis
I had been waiting for a Doordash order when I discovered that the employees would place the orders in a giant pile on a table in the kitchen area, only calling out the names once and then ignoring them. When I called them out on it, they got an attitude with me and berated me for not listening. As someone who used to work at a Dairy Queen, I understand the frustration they must have had with me, but harassment was not the play. This is strike two for Taco Bell. Another one, and I am boycotting their restaurants until things get better.
… moreRebecca Campbell
It took 22 minutes to get our order this morning. 22 minutes for 3 burritos and a quesadilla! No offer for compensation. Place hasn’t been cleaned since yesterday. Ridiculous!
Update: Seven months later and I made the mistake of giving them another chance. This is the worst Taco Bell I’ve ever been to. We ordered breakfast four five this weekend, Nothing huge, just the breakfast taco combo. It was 10 total tacos, half bacon and half sausage and almost all of them were burnt and none of them were sufficiently filled. There was hardly anything in them. The employees were cold and made the wrong number of drinks. The one said they were out of the coffee I ordered for one of the combos so she just made me two Pepsis. I had to remind her that I had five combos. She looks at the receipt then the other lady comes over and advised her to make me two more Pepsis since they didn’t have the coffee (remember I ordered five combos) which would have made four total drinks. I had to tell them that I’d already paid for the coffee and still need five total drinks. The entire order was a train wreck.
I never heard from anyone on the first order seven months ago and am waiting to see if there will be a reply on this one. It took a bit to get the app to let me submit my complaint. It wasn’t going to let me choose to have someone contact me, but after several tries I finally got it to select that option. We’ll see.
… moreAshlyn McElwee
Whoever was working tonight was incredibly rude. First we had pulled up to the window and one of our items were missing when we were handed our food. We asked if we could get the item and she had said that we didn’t order it. She was very rude when we were willing to pay for the item. We also waited forever for our first items and waited even longer for the second. She had told us to pull up when there was nobody behind us and it was only one item. Then we finally walked inside because we waited at least 15 minutes and they hanged us our bag with a very rude look and said nothing. Honestly dissapointing considering the fact it was not busy at all.
… moreKristy Rainwater
Sat in drive thru for over an hour just to get to the window and have them tell me they were closed and didn’t have the 3 orders i had been waiting for. The two cars in front of me got their orders and I was told no. Completely bs
… moreSarah Ortega
Today I tried to go through the drive-through and the same associate yells at me for not being able to hear me at the drive-through. However, my car turns off when I’m at the drive-through and the person before me she managed to hear perfectly fine. I don’t know what is happening at this location if they need a new speaker system, but it needs to be addressed. I have asked some of my siblings and my dad has tried to go there and have the same experience. It literally makes you just drive off so you’re losing sales. I don’t know if this is just a disgruntled employee because the other employees they’re perfectly fine. It’s this particular employee and you know it’s this employee because they give you a hard time if you’re checking in with a Code. That is her letting you know she is already done with you. I was there around 11 AM. I hope this helps. This is a college town and we love our Taco Bell so much. It’s a shame to see so many bad reviews here when some of the staff is incredible, and they make the best food out of any of the Taco Bell‘s in our city.
… moreCamryn Vaughn
At 12:30 we arrived. At 12:45 they locked the doors to the inside after I placed an inside order. We finally told the speakers at 1 am. We are still here at 12:35 waiting on our food. Service is awful. The worst thing ever
… moreMario Holmes
Soooooooooooo slow!!!! At 4am when crunch time is important not just to the owners and stock holders but to the people who are faithful taco bellers!!! All the staff members need to improve on time and effort! I’ve been In line for a whole hour! Ridiculous….
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