Paul W. Peel
Taco Bell is rarely a great experience, but this location goes out of its way to be bad—even by the very low standard I already have for Taco Bell.
To start, the restaurant was dirty. The floors were nasty, the kitchen looked unclean, the men’s restroom was trashed, and multiple tables were dirty.
The cashier was friendly and initially tried to help when my son’s order was messed up, offering to make it right. However, the manager stepped in and refused to replace the item because it was a mobile to-go order. Shortly after, I received my own order—which was also wrong. I ordered a grilled burrito, and it wasn’t grilled at all. It was so wet it completely fell apart.
At that point, I didn’t bother complaining again. The manager clearly dislikes customers and possibly her job.
Bottom line: only eat here if you’re absolutely starving. Otherwise, go anywhere else—literally anywhere else will be better.
… moreTony Culp
Order number 949503 Ordered a combo #4 Baja blast beef burrito, Cinnabon 12 pk Crunchwrap with soft taco. I received none of my order.they gave me boneless wings and fries instead. Called the store since I placed order through Taco Bell app. They said there was no manager then said the manager was busy they can’t give me food or refund.
… morekrystal acosta
Food was hot staff friendly. But lobby was dirty roof has some serious leaks looks like the restaurant isn’t being maintained honestly Taco Bell do better put money into your restaurant I think it’s time for a remodel
… moreHolly
This Taco Bell is the worst location I have ever visited and every time I decide to try it again it just reminds me why. I ordered a quesadilla that didn’t even get cut, and a crispy Cantina taco with no sauce. Ordered a Baja blast and got a blue raspberry freezer. Everything was clearly old as well. It’s really not that hard guys.
… moreJennifer Armstrong
It was delicious and hot. So fast. Everyone was so friendly but a special shout out to the young man behind the counter. I asked for his name ( Ben Skinner) .because he honestly made my experience 5 stars. He was so helpful, attentive, and knowledgeable. I will definitely be back again.
… moreJennifer Ashley
These nice young men were extremely busy yet they were handling everything with grace and excellent customer service. Several times we were asked what the name on our order was and apologized to about the wait. Ive NEVER had anyone at any taco bell apologize for the wait.
… moreTesie Marie
This location is absolutely TRASH! My daughter waited 42 mins to get her food! She asked them what was going on because everyone else was getting their food when she was the first one to order. She finally asked about it and 10 mins later she got her food. They were rude and didn’t even apologize. No refund, no compensation, nothing! You guys are complete trash. Do better!!
… moreshabbaz bhulani
I ordered chipotle chicken burritos instead of that they give me chipotle tacos & I ordered 15 each fire and hot sauce and they give me just 5 total… it’s really mass up are dinner really very bad experience
… moreVirginia Johnson
Took an hour to get food. Lots of customers very upset over the service. People understand that many places are understaffed. Which means we need to be teaching major customer service. Remind our employees and managers that without customers you have no paycheck!!! I feel that if it had all been handled more friendly you would’ve had a lot more understanding customers. I’m giving the food 2 stars because after they finally found my order they had to replace it and then it was just thrown together. You’ve lost a customer here. I’m guessing from the customer frustrations today I’m not alone in this decision.
… moreBrittney Muldrew
If i could give zeros. The slowest taco bell EVER!!! I ordered ONE TACO and cheesy potatoes, placed.my order online and still waited over 20 minutes!! I asked the white girl at the front if i could cancel and she barley gave me idk answer and walked off. She then preceeds to complain.and yawn the rest.of the time. There was.at least 20 people on the inside waiting and the whole restaurant smelled dirty. Will not be back
Horrible
… more