Taco Bell

  3.7 – 671 reviews   • Fast food restaurant

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Find your nearby Taco Bell at 904 East Main in Laurens. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Taco Bell 29360

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Taco Bell® in Laurens, SC – 904 East Main

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Reviews

Hey There
My burritos where just slung into the bottom of the bag and they couldn’t be bothered to mark them even though one was without sour cream but not to worry the burritos were wrapped up so bad the sour cream was all over one of the wrappers so we could tell. Couldn’t even give me any sauce I asked for with the nuggets so I had to try to choke down dry chicken that looked like it had been sitting since they closed last night. We ordered two agua refrescas as well and I guess they don’t know how to make them because it was literally a cup of water. No flavor, color nothing just water.
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David Miller
Please be careful and count your change when it’s returned to you. This makes the second time one of the employee tried to short me alot of money. This time however they tried keeping $20. Found it weird the man handed me my change back quickly without counting it, and I noticed it was $50 instead of $20. When I told him, he didn’t deny it or anything. He immediately opened his drawer and gave me $20 which was highly suspicious that he knew.

On a separate occasion, a girl kept my card and I didnt notice. I wasn’t even a minute down the road and noticed an extra charge on my account. I then noticed my card was still with the cashier and she denied using it again which isn’t necessarily possible since it was a complete separate charge, to which she said I’d have to dispute it with my bank and she couldn’t refund the charged amount.

BE CAREFUL WITH YOUR MONEY AT THIS LOCATION.
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Taylor P
My friend & I placed a mobile order at 8:54 pm. The visit started out bad because they didn’t have Baja Blast, made us park/wait then we were missing a taco. Got this resolved and headed home to Clinton (~15 min. from Laurens). There’s a Taco Bell/KFC combo restaurant there, but they randomly close early or don’t have items in stock. We drive to Laurens bc they USUALLY have better food & service. We noticed several issues right off the bat as we started eating:

-1 taco was missing lettuce (only had beef & cheese)
-1 chicken quesadilla wasn’t cut
-chicken flatbread melt didn’t have any sauce. Just cheese & chicken
-nacho bell grande chips were burnt & tasted stale
-The chicken on both quesadillas & the chicken flatbread melt was hard as a rock & had a weird plastic-like consistency. Literally couldn’t chew it bc it was so hard/inedible. Had to spit it out back into the bag!

At 9:39, we called the store & told them about this. They said they could remake the chicken items bc they just trashed the old batch and made a new one. However, said there was nothing they could do about the nachos because the chips are “made in the morning.” Burnt yet still being served? We asked if we could get a refund & were told to come back up to the store.

We brought the food, left around 9:43 & got there at 9:59. The lobby was locked, so we stood and waited until a female employee looked up, saw us & started laughing. She finally let us in, we went to the counter & tried explaining the problem. She immediately cut us off and said “I know who you are,” & said they don’t issue refunds. We told her about the phone call, but she just repeated herself & said they don’t issue refunds. My friend mentioned she has received a refund before at a TB in Simpsonville, but the lady said that that is a “different company.” We asked to speak with a manager & she said she was the general manager. We asked her for a refund again and tried showing her the food. She told us that it was no wonder the food looked the way it did because we “let it sit out for 2 hours.” We pointed out that we hadn’t even received the food until right around 9:00, live 15 minutes away, called at 9:39 & got back by 9:59. She continued to insist that nothing was wrong with the food & that it was our fault for letting the food sit out so long. We pulled out the chicken to show her how hard and abnormal it was. We showed her how burnt/hard the chips were by tapping one on the counter. She blamed this on us & said nobody ever complains about food at this location. We asked again for a refund just for the messed up items, not even the whole order. She told us that she would refund us this one time, but that we were no longer welcome back as we “complain every time we come up there.” We’ve never had an issue here before & as mentioned, drive further to come to this TB because of previous better customer service & food UNTIL TODAY. She ignored me & said we’re going to get her in trouble with her higher-ups & she knows we don’t care because we just want to “get our way and get what we want.” I asked her verbatim if we’re actually banned from this location & she said yes. I asked if she would give our phone numbers to her higher ups & she said “no they aren’t going to care.” She gave us cash, but the way we were treated ended up being an even larger issue than the food. She repeatedly cut us off, talked over us, invalidated our complaints, accused us of tampering with the food & called my friend aggressive repeatedly.
We’ve never been treated like this at a fast food establishment, let alone a Taco Bell MUCH LESS by the alleged general manager. I say ‘alleged’ because I would like to believe that Taco Bell would not assign such a high role to somebody who provides this kind of behavior to paying customers, but also because the official Taco Bell website says they are actively hiring and looking for someone to fill the GM position at this location. I am extremely frustrated, dumbfounded & baffled that we were treated like this all because we wanted the food & the quality that we paid for.
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Tyler Cummings
Service was terrible and my order was messed up and I went back and they refused to make my food fresh because it was cold, manager was nasty, the store smelled like marijuana. Cooperate was notified
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Barbara Ann Turner
Clean Food is Always Good & Right NICE Staff
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Jessica Williams
Bullshit waiting 30 minutes before they even take cash inside
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Danny Anejo
Spend $50+ and you don’t even get meat in your crunch wrap supreme. Never again, the price of the trash food and subpar service is bananas. Going to the taco truck from here on out.
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Diannia Taylor
Went through the drive thru. When we received our food it was soaked like it had been dunked in water!!! The bottom of the bags were so wet that the food fell right through the bottom of the bags!!! They did NOT even give us what we had ordered!! We will NEVER get food here ever again!!! Absolutely disgusting!!!!
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Nakeitta Pinkney
I’ve been to this taco Bell several times and Everytime I order a power bowl they forget my tomatoes, now this time I’m writing a review cause there is literally four strips of grilled chicken in my powerbowl ‍♀️
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Renn Dork
This place always has my mobile order ready and the staff are efficient, but still give some customer service while they work. Sometimes, they’re out of Baja Blast and sweet tea at the same time, but I can’t fault the store for everyone having the same taste.
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