Stan Sellers
I seen all the negative reviews and was concerned. I gave it a chance and wow, place was clean, food was great, the employees were hustling and giving great effort. 10/10 tacobell experience.
Also I’m not sure if he is the manager or crew lead but he took the time to make a fresh burrito for my daughter due to her allergies.
Thank you for caring and giving us a great experience.
… moreKendra Kendra
Every time we come to this Taco Bell which isn’t often. They always tell us to back up to restart their drive through wait time clock. They will tell you if you don’t back up to restart the clock you will have to come inside to get your food.. EXCUSE ME! My husband told them he was calling corporate They try to cheat and they ALWAYS make you wait a long time for your food! And then have the nerve to have nasty attitudes if you check your order to make sure it’s right. I hope they get so many negative reviews that flowers cuts their contract. Such a horrible experience every time!
… moreTopher Hackworth
Place was clean but took 45 minutes to get part of | ordered. My order had to involve substitutions because they were out of stock or certain ingredients. My order was also missing several items which I had paid for. The food that I did end up getting ended up falling out in the to go bag which was a mess looking more like a bag of trash.
This was my second time trying this location. The first time I order from here was to eat in store. Food was fine but we had waited over 30 minutes for our food after placing the order. I don’t see myself giving this place a third try.
… moreKatherine
I, too, saw all the negative reviews and I experienced a little bit of it when they first opened. I didn’t want to review a newly opened FF restaurant without allowing them to get all the kinks worked out. And boy have they! This Taco Bell is a whole new place in my opinion than when they first opened. The staff is amazing.
I went today for lunch using the drive-thru. The lady at the speaker spoke clearly and she was patient with me. Same thing at the window, she was super friendly and multi-tasking with a smile. Fast forward to me getting home, getting super distracted and next thing I know, I thought my TB order was short one item. I immediately thought “here we go again” assuming they didn’t put it in the bag. I called and spoke to Ms Tracy. She remembered packing my bag. She was sure all was there but was very gracious and offered to replace. I thanked her and a few minutes later, mystery solved, the item was indeed sent home with me. I called Ms Tracy back and let her know it was my fault and I apologized and so on. She again could not have been any nicer.
It appears Ms Tracy and the rest of the TB lunch crew have really got things running like a well oiled machine there now. I’m so grateful to Ms Tracy and her team for the good food and amazing customer service. I’ll be seeing them again soon, I’m sure of it.
… moreTeresa Parrish
This the worst Taco Bell I have ever been to. The service inside is non existent! Drive thru is terrible! There is no need to do an online order because they wait til you get to the drive thru to checkin the order and prepare it! Where is the management for this location? What expertise they have. I feel bad for the workers they are not supported or given direction. They need to have an assembly line one person at each station rather than one person filling the entire order. They are all in each others way trying to fix orders get drinks ect. The worst. Efficiency is definitely lacking. Set up stations properly for your workers to get in front of the orders instead of constantly running behind the orders. The moral sucks there you can clearly see it on the workers faces. Aimlessly floundering due to a chaotic system! Taco Bell do better it’s a great location and has promise of being extremely successful however the execution due to how the work process is setup has the workers set up for failure. Very frustrating to witness and even more frustrating waiting 20 minutes to find out my online order that was placed 25 minutes prior to my arrival had not even been checked in. C’mon it’s clearly not the workers fault on this one. Also, no one at the front register why!!!! Workers busting their butts to try to keep up with drive thru and door dash, not to mention no one helping the walk-ins that stand around and just leave. Close the front and lock the doors if you’re not capable of attending to the walk in customers. This has happened numerous times so it’s not just a one time occurrence in the evenings. Staff properly on the weekends and nights again back to lack of management experience. DO Better
… moreHardik Patel
They took long time to make my order. It should be done by 7:21 they gave me at 7:43 moreover they have messed up with my order and gave me beef taco in place of beans.
I would not recommend this location.
… moreShomary Rodriguez
I am really concerned for the drive thru lady. She’s usually always working but something isn’t okay. I tried calling to reach someone and let them know, but no one is answering. It’s sad to say but she looks high or idk, she kept tipping over and just speaking really slow and her eyes kept closing and staying shut. I say this, not to bring her down but someone needs to do something about it. She doesn’t seem okay. It was very scary. Everytime I come, she’s the same. Someone help her!
… moreTammy Burnette
I work with door dash and my husband likes taco bell . But…. the management and employees dont work well together. They are SLOWWWWW, looks like too many people back there , they tripping over one another and can’t complete orders in a timely matter. I have ended up canceling the order, I was the only customer in there . The workers there walk slow , they look right into your eyes and won’t even come to the register to see if they can help you with something. They really don’t want to work . This place could make alot more money if the owner would get a better manager , one that would make the employees take their job more serious. I will never go there again . I ride by all the time and the line can be wrapped around the building . My husband has sat in line and it’s so ridiculous. Door dashers don’t get paid enough money to stand there at all . I really hope that the owner reads these reviews and does an undercover boss on them , then they would see I’m being truthful.
Went in the other day , mistake as usual . Girl walking in , in front of me had on booty shorts , half shirt , she walked right behind the counter and put gloves on and started preparing food . She was constantly pulling on her shirt to make it longer , honey it’s not going down any further, zip your coat up. They proceeds to pull on the shorts now . They ain’t moving either . All the while she’s doing this , with work gloves on still preparing customers food . Glad I don’t eat any of this .
… moreAntonio Kurtz
Very slow i have been on a few occasions with the mind set they are new it will get better. Improvement has not happen the food looks like it’s thrown together with no effort and it takes away from dinning here. I only go because its close and we are restless with other options to only be disappointed again.
… moreFernando Schum
This has been the worst experience I have had at this Taco Bell. My wife and I went through the drive through to order our food. When we pulled up to the window the black female lady had asked us to back up past the yellow pole and then pull forward again. I told her know because I know that they are trying to reset the drive though timer, this is not the first time they asked me to do this. (The first time I had asked why and they told me it’s to reset their timer.) When I refused and told her NO and that I know why, she told me that I can park and come inside to get my food. What kind of customer service is this TACO BELL? YOU NEED TO DO BETTER!!! I told her that I will inform corp of this situation and her attitude changed.
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