Julia Eiaaois
Went there this evening and the older woman at the drive thru window was ABSOLUTELY rude. This is not the first occurrence, every time I go through while she is working, her customer service is TERRIBLE. I get everyone has long/bad days but if you don’t want to work, simply get another job or leave. Don’t work in customer service if you can’t even smile back at a customer or say a word to them and slam the window in their face. Ridiculous.
… moreSolarMoon
3 star only because posted hours are until 4am Saturdays. I would normally never go by so late but I was there at 3:45 AM and all lights in drive thru were off and the kiosk not working. Unsure why they’re acting like they’re already closed unless the posted times are incorrect.
… moreJeannie Lee
Poor service seen employees sneak food out side doors to cars still in boxes. Restrooms smell and unclean kitchen area looks unsanitary heard lewed remarks towards eachother from employees so loud patrons left and went to restaurant next door arguing employees not a good place unless it’s to go management needs revamped
… moreChristina Kephart
Was on a road trip home with my son and we decided to stop for lunch. Should have took a pic of the spot of sour cream that I paid extra for on the Mexican pizza, I was just going to let it go until I opened my taco that was broke into several pieces. We ordered from the kiosk and when she called my name just slid the tray and walked away so I had to wait for her to come back over and ask for my drink cup, she never said a word just looked at me grabbed the cup and walked behind the line. Then the girl with the long red ponytail was complaining about an inconvenience said that they should all stand up and speak up about an inconvenience I guess all the employees were experiencing. Needless to say this place was not a great experience and definitely will not stop there ever again.
… moreBobby Routt (ViperStrike)
So as with just about every Taco Bell I’ve went too they messed up my simple order, 3 been burritos w/Sour cream. What I was given were 3 been burritos without sour cream that were gooie. The sour cream not only adds to its taste but it tends to lessen the consistency (thickness) of the been. They did however upon calling them and complaining ( something I don’t normally do) promised me 3 more as ordered at no charge. What bothered me was they weren’t busy when I was there the first time.
… moreAmanda Bolyard
I will NEVER go here again! Probably the worst Taco Bell I have ever had! They won’t take your order at the counter, you have to use kiosk. The person in front of us walked out when they wouldn’t take her order. Absolutely the skimpiest crunch wrap supreme I have ever had. I took it apart trying to find the meat because the first 3 bites yielded none. Didn’t even finish because all I was left with was tortilla. The taco was probably the thinnest little thing I have ever gotten. Absolutely unacceptable.
… moreCharles Staley
The food is still good, we have been going to Taco Bell for 30 years.
… moreAthena Ray
Traveling late due to holidays with a car load of hungry kids, so the order was large. Ordered online to make things easier.When we arrived at the drive-thru the guy that was my server was absolutely so nice and understanding. Our order was correct all the way to the number of sauces ordered and he even made sure I had some extra napkins! We will definitely stop again when traveling through!
… moreLord Grange
Well, I will say this.
This Taco Bell location in Norton, Va. will stuff your taco to the max, and be pleasant while doing it.
But, I still cringe at paying almost $3.00 for a single soft taco supreme, especially when I’m old enough to remember when it was just .89 at one time for a single soft taco supreme.
It’s just not right!!
… moreKatherine Thrower DBA Kineticrave Art
Soooooo I don’t know who the guy is that takes the orders at late night drive thru. But this was the second time I spoke w him while ordering and I’m not kidding this person. I don’t know his name. But he has the most delightful pleasant demeanor that comes across thru the speaker lol. Odd I know. But it makes the experience 10x more worth it. I went last night (Saturday 2/20/21). I hope he sees this and someone tells him how awesome he is. There r two guys and I don’t know their names but they need to get paid more to keep them there!
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