Alyssa Johnson-Thompson
If I could give 0 stars I would. I decided to drop by to grab some lunch quickly. I ordered a black bean grilled cheese burrito. After receiving my burrito, I opened it up only to find that it was not grilled, there was no cheese on the outside and that the burrito was barely filled. I went back in and asked them to remake it. After receiving my new burrito, I went to my car to eat it only to find a small black hair in it. I went back inside once more and spoke to the manager. I told her there was a hair in my burrito and pointed it out. Only for her to respond by saying “baby, that’s cheese.” I then picked the hair out of it and handed it to her. She responded by saying “we don’t have animals in here”. She told me all of her employees are new and she just hired them and said “we don’t have problems here”. She then asked if I wanted another burrito to which I responded “no I don’t even have an appetite anymore”. She then said “so what do you want?” And I said “nothing” in an angry tone. I then walked out. I would’ve loved a refund but unfortunately they have a sign stating that there are no refunds.. guess that’s how they are staying in business
… moreEllie Rhinier
It took them so long to make our food and there was nobody else in there but us. They were inattentive. Our food took like 15 minutes to make with only 3 meals. Then they don’t give me the avocado lime sauce with my cantina taco meal and say they’re out after I ordered it. Like why not tell me that before I order it? The sauce is supposed to come with the meal. I will never come back here again.
… moreGeo Autography
Food was absolutely disgusting. So disgusting. They had to put a sign up at the checkout stating that they do not give out refunds
… moreChristopher Parrish
Ordered through the drive through on December 1st 2025 @ 6:50 pm. I needed fast food as I had somewhere I needed to be. I ordered a burritos cravings pack, bean crunch wrap, and a steak burrito. The steak burrito had a small amount of food. I was also missing 3 burritos that where suppose to be in a pack. We waited over 20 minutes for food after ordering, we also waited 10 minutes before they took our order… there was maybe 4 customers their. They asked us to wait in the handicap parking and brought it out. We were missing 30 percent of our food, which is a lot considered we spent about 30 dollars. I attempted to call by phone twice, no body answered. I will likely never be back.
… moreTami Refaat
Food tasted like refrigerator. The tomatoes were translucent and sour. My soda tasted moldy, a sign that the soda caps and tibing arent being maintained. I got ill after eating here. I also started doing food delivery and had to walk out and unassign an order tonight and twice during the week during lunch. Tonight the Drive thru was backed up, two people working the line and as I drive away, there’s three staff members literally smoking WEED at the side door near the dumpster. I will not accept these orders again.
… moreDaniel Washington
Call me a fool, but I’ve tried going there FIVE times. NONE of the FIVE times I’ve been there, have they gotten my order even close to right. Food they make looks awful. Don’t go to any of the KFC-TB restaurants in Chester county. You’re welcome
0/10 don’t recommend
… morexxsolohitmanx
Absolutely pathetic service, waited over 40+ minutes for a small order, place was not busy at all and workers were unhelpful at all. Best part of the experience was people wishing us luck on getting food because of the waits
… moreMaggie Merlini
I had ordered two soft tacos, the chicken cantina bowl with no beans and extra lettuce (which i stated multiple times, once after he repeated back “chicken cantina bowl?”), and a large baja blast. The total came out to $17.02. Not only did the guy at the register only hand me back 8¢ and not 98¢, but there was no fork or napkins in the bag, no avocado verde sauce for the cantina bowl, but there was also beans in the bowl. I am not one to usually complain, but as someone who used to work for Taco Bell I know there are requirements and the whole situation just seemed a little off. It usually is great when the older gentleman is at the register, but today was disappointing.
… moreJulia Wicks
This is the worst KFC/Taco Bell I’ve ever been too. It’s literally awful and/or wrong every time! This time my Cheesy Gordita Crunch had nacho cheese instead of melted shredded cheese and the hard shells either were never warmed up or completely stale. The mountain Dew and Baja Blast (if they even have it) ALWAYS tastes like there is barely any syrup in it…I’ve been so disappointed every time, unfortunately at this point if I want Taco Bell I’m going to have to try one further away…I’ve worked in the service industry for many years and I know sometimes mistakes are made, but this place just never gets better. 🙁
… moreJason W
Food not as advertised. Didn’t fill up sauce and worker was rude. Also didn’t have 2 of the most popular items in stock
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