Nick D
They will never get your order completely right. You’ll pay for extra sour cream or meat and get none like the photo included. Or you’ll get nacho cheese instead of the queso you paid for. If you ask for mild sauce expect to get fire sauce. Sometimes it’s on point but most of them (60%) it’ll be off or incorrect. And don’t expect to get anything for it – spend $45 and most the order was wrong or not good. Got a $5 credit. lol. Do better Taco Bell.
… morec g
If I could rate this trash can zero stars I would but unfortunately they’re getting one star by default. Ordered my food on the app, waited well over an hour to get my food! I only got my food because I had to tell them twice that I was waiting and both times the lady asked me what order I was waiting for even though we spoke about it literally 5 minutes prior! I heard them say they “bumped” the order which means they acknowledged it but I didn’t get it so the order disappeared. Same lady was throwing drive thru orders onto the drive thru table with no care at all. Hour and 20 minutes later same lady threw my food at me with no apologies for taking so long. Get home to smashed Doritos tacos and hair in the food. They didn’t wash their hands! Management was nonexistent! My kids waited patiently in the car! Will never return! I would’ve got better food from the dumpster behind Weis! AVOID THIS LOCATION AT ALL COSTS!!! And I mean this, seriously!
… moreMax Tedone
By far the worst Taco Bell. Order a nachos Bel grande. Instead of beef they piled it with refried beans. No beef at all. Barely any sour cream or cheese. Do better!!!
… moreTanya Daniels
The nicest taco bell I’ve been to. Very clean and very new. Only issue was kids running around and playing that I believe were one of the workers kids.
… moreBrendan Hunter
The place was sweltering when you walk in. No greeting, no one at the counter just two greasy screens. Took 20 minutes to order 6 items and drink at 1:30pm on a Monday. Didn’t have time to eat, grabbed my kid from school, got home, only to find out they forgot the main attraction of the whole box. No. Chalupa.
Anyway this Taco Bell is Taco Hell and will make you wish that Burger King didn’t disappear into the night. 0/10 would not recommend to friend or family.
… moreFrancis Fuentes
Asked for nachos bel grande. No beef just refried beans covered the nachos. Barely any cheese or sour cream. Just piled with refried beans. Should have gotten 0 stars
… moreHD Her
This is my first time ever leaving a review and it’s sad it had to be done. The hours say open until 1 am. Went at 12:30am and was told they won’t make any food that has to because they will not be grilling. They will only serve tacos. That’s new as a regular customer to the Wilkes barre location. My only request was to receive fire sauce. The lady said alright and not a single package was provided in the bag. Horrible service and the tacos were also cold so they were ready to leave long before we arrived. Get new staff
… moreWill Lee
Nice crew, but the ordering system is annoying, and they’ve skimped on the non-lettuce taco fillings on both of my visits. Guess that’s that.
… moreThomas “Tom” Thompson
Since I live in Mountain Top I decided to get a couple tacos for lunch. I previously traveled to Wilkes-Barre to get my Taco Bell fix. I love the crispy Cantina chicken tacos, so I ordered two for lunch. After a fairly long wait, I got my tacos and went home…looking forward to eating them. Imagine my surprised disappointment to find both shells totally broken into small pieces, and what’s worse, there was barely a teaspoon of chicken in the middle… easily half the amount I’ve had every time previously! The ends were nothing but a thin layer of cheese. These were disgusting and of horrible quality! I’m not going back to this particular restaurant again!
… moreM J
What is the purpose of customizing your order if your request is ignored by staff?!
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