A T
Th guy with tattoos closing and cleaning the dining room was super kind and had great communication. Although I came in just minutes before close he assured me to not rush and take my time. It was really genuine and I appreciate his great customer service, wish I got his name! Thank you. Amy although busy with drive thru always helps me with a smile get my online order inside. Today a cook Jalyssa, greeted me right away- multi tasking as a cook and still was able to make time to get me the online order , these two associates have great customer service and very kind with a smile! Thank you Amy and Jalyssa!!!
… moreJuverne Divino
Very Slow Service. I’ve seen Dog Food better looking than what I got. The chicken burrito was dry and burnt. The nacho fries looked like someone puked on it. Drive thru woman was rude and inattentive. Bag I was given was all crumpled. I wasn’t even given napkins. Not worth the Money I paid for.
… morePrecious Jayline Rodriguez
This has to be the worst restaurant I have ever been to and this is my second review about this place. The employees are usually younger and very rude, always have attitudes, always seem lazy and they purposefully make you wait online forever. I came here at 9:20 today and they forgot two things in my order so I tried going inside and the doors were locked… Ok fine. I then went on the drive-thru line and waited over 20 minutes on a line packed with other cars. Once we got to the speaker they told us they were only taking mobile or DoorDash orders… WHY? Because you couldn’t handle an huge line of people and are so understaffed? Ridiculous if you ask me. They were taking forever to take everyone’s order which in my opinion they do this on purpose. I’m ALL for employees taking their time because working in this business is definitely not an easy thing to do but remember that you are also dealing with real people and your supposed to have good etiquette and customer service even if it’s not some fancy upscale restaurant. These people turn their restaurant lights off to make it seem like they are closed while people are driving by and they are just so unprofessional. Please do better.
… morekaycee land
Paid for extra meat on all of my items and none of them came with extra meat and I think my Crunchwrap had less then normal in it and the women and the window was rude
… morekayla lynn
Order a Crunchwrap that came with little to no beef. Literally dissecting it looking for the meat. Idk how that managed to happen lol also their sodas have been off, little to no ice and not very carbonated.
… moreMichael Bailey
The three girls that showed up to work today were amazing on 9/28 in the evening. Food prepared properly and good quality. The 5 star rating is for the crew members because they deserve it.
Store is severely understaffed. A few times I’ve been to this location with long wait times due to 3 people working.
… moreQueen Pixidust
They don’t answer their phone for customer service. They’re either too cheap to buy enough boxes or too lazy to pack them based on the different boxes you can order. They don’t put the food that should be boxed in any of their respective boxes. Like party pack tacos in a party box, or Luxe boxes. They throw them all in a bag with everything else you ordered. Instead the throw everything in a bag for you to guess who’s is who’s. don’t make it easier to tell by marking which burrito is which especially when customizing each one. I don’t want to have to open each person’s burrito to tell what it is. Constantly out of limited things like the new Mountain Dew Baja Midnight soda and freeze version. I drove 4 separate times from over a half hour away to get it for my kid and they keep telling me they’re out. Their food is also sub-par. Every time I have ordered in drive thru or app, give them my name. Wait for them to put together my order. It’s barely warm meat. These should be HOT food. I get the lettuce and cold ingredients should be cold. But even the sour cream is warm. The chips be barely a crunch like they’re getting stale or was left open air for too long they’ll get soft. Are they trying to make people sick? I might as well drive to another Taco bell at that rate since they don’t do anything anything decent here. Don’t waste your time with this location.
… moreJenna D’Angelo
I ordered a bowl and the rice was completely undercooked. It was so hard. It’s like they never even cooked it. I left a negative Feedback and was called by the manager. I called him back and never heard from him. Very disappointed will never return.
… moreKirsten
I really try my best to not rate places low without good reason. I understand this is a fast food restaurant but I’m really disappointed. To start I had an online pick up order. I waited in line close to 15 minutes 10 of which was spent just waiting behind a car they did not pull up. There is no other way out of their drive thru once you’re behind someone and have someone behind you so you just end up stuck. I finally got my food and it was cold which wasn’t great since I had waited that long. Lastly my drink had a bug in it which really was just crummy. I guess they can’t control that, but I do feel if they had pulled the customer who was in front of me and had given me my items sooner I would have had warm food and a bug-less drink. Overall I do not think I will be back. Best of luck to this place and its workers.
… moreDylan Kenney
Here on 9/27 to pick up a mobile order. Pulled in the drive thru with one car in front of me at 5:43pm. I didn’t move at all until 5:57pm. Didn’t get out my food until 6:11pm. Bag was way too overstuffed and falling apart. Food was put to together horrible and falling out of wrappers.
I don’t know what happened to this location but boy it has fallen off a cliff recently. How this place is still open is beyond me. If you can’t keep a staffed restaurant then don’t bother opening it.
Also watching a staff member eat food near the drinks machine in the drive thru while waiting for mine is so stupid.
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