Find your nearby Taco Bell at 10820 John Wayne Dr in Greencastle. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
Serenity Leonard
Normally a very pleasant experience, but we found a very long black hair in our food. 9/27/25 around 6pm
… moreJiya Patel
While I am aware this is taco bell, there is a basic amount of customer service there is to be expected from any food establishment. I cannot say much about the majority of the employees here other than one large African American woman who had a terrible attitude towards me and my mother. We attempted to ask her to alter our order before we saw them start to make it, and before either of us could get a word out she snapped that it was not ready yet and walked away. Then, after another employee started making the food, she finally looked over again and we explained the situation. She then became overcome with anger, threw the food away, and began muttering under her breath. Again, this is a fast food restaurant; I’m not expecting table service. However, there is no reason for someone to have that much attitude and perpetuate that level of disrespect towards a paying customer over their own arrogant mistake. Very, very disappointed.
… morehannah salisbury
This is how my caliente chicken quesadilla was delivered via DoorDash (wasn’t the dashers fault). Quesadilla was folded over and shoved in a small box causing the sauce to come off the quesadilla and the quesadilla to be falling apart. Also didn’t get any 11 mild sauce that was requested. Probably won’t order from this location again.
… moreJohn Steiger
I love Taco Bell, but this trip to the Taco Bell in Greencastle, PA just off of Interstate 81 was a terrible trip. As you can see by the pictures that the taco had extremely little meet, all three shells I had were broken, and the amount of other toppings were very limited. You know it is bad when all three tacos together were thinner at the top then the soggy bottom. Most of that was lettuce because it doesn’t lay flat.
I have been going to Taco Bell for over 30 years, and this is the first time I have ever thought of writing a review for poor product. I can’t believe you can blame this on a new employee, usually they would put too much in.
… moreMagic Mike Metzger
Taco …. The only Mexican food that travels well, meaning you can carry it out and it still is good when you get where you’re going. But that is not the reason for this review. This review is directed specifically to the employees on duty that evening “Friday the 16th of October” and their excellent customer service skills that were displayed. Even when the automated ordering system wasn’t working correctly the employees took over and made sure that our order was right down to a T and the product it self was very tasty when we got home. We will be back again and hope that this type of service at this location continues.
… moreWendy Robinson
It took almost an hour to get food after multiple times asking them. Where is the order? Was the people here? Do not have a very good attitude or customer service at all all kept hearing was it’s being made go somewhere else
… moreJonah Baksa
Exquisite Taco Bell, Relatively cheap prices, remodeled restaurant, not really any problems. Had an issue with my order, and whatever reduce the star, but they were very prompt on fixing it so there are no problems. Would definitely come back, this is a good one.
… moreBen T
The staff at this location were not the problem. They got the food out as quickly as possible. Corporate has them under staffed on a Friday during lunch rush. At 11:23am I submitted an order through the Taco Bell app for 6 burritos. I selected 12:30 as the pickup time. When I arrived the drive through was wrapped around the store and there were 4 people inside waiting for their food. I was not greeted at the counter as all hands were on deck making the food in back. The mobile app stated my food was complete. When I finally did receive my order, I left immediately to get to work by 1pm. It was not until I sat at my desk at 1:04pm that I realized I was missing one burrito. The food was rushed, ordering ahead of time did not ensure a pick-up and go order. Until corporate helps this store get more staff I’m going to hesitate ordering here again.
… moreBrad Hill
This is an update from a negative review posted weeks ago. I had grievances with this particular location because the door had caught onto my watch and left a difficult to repair scratch in the crystal. When the incident first occurred, I took to feedback outlets lambasting the state of the building.
Dan Hetzel is the district manager, he contacted me within 30 minutes of me leaving feedback. I spent time emailing him back and forth about the incident. While he didn’t find the door to be in as bad shape as I thought (which after a second visit, I have to agree with him), he was very empathetic and quick to respond to emails. He even had employees inspecting the door the same day and I believe he came to inspect it himself. I was very impressed with his efforts.
Food is good and quick, no complaints there. I’ll say this, if you ever have an issue at this location, leave feedback on Taco Bell’s website. Dan is very responsive and proactive in finding resolutions.
… moreAshley Moore
I went out of my way on my trip back home to eat at this location because it had the best reviews and to my excitement it was worth it. I went in and got food very fast. Not only that the order is completely correct and they gave me everything I needed to eat my meal comfortably without having to ask for anything. They were also VERY NICE! Greeted me and set me off with a farewell. Very compassionate and the bathrooms were clean. The building was also clean with an employee actively sweeping. Definitely a great place.
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