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Find your nearby Taco Bell at 2317 Lyell Avenue in Rochester. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
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Reviews
Leopard Cleopatra
The food here is amazing. The girls are really nice and they’ll take good care of you and if you’re having a bad day, they’ll hook you up or make you feel at home if any other Taco Bell that you went to gave you the ew, this place won’t!!
… moreEmma
First of all me and a family member went here. I was very hungry and I wanted the five layer beefy burrito in the $9 box. It was late and I asked her for that burrito, and this girl put in the 5 layer bean burrito. So my family member called her out and clarified 3 times. This girl said “Relax Mam” and I was like I am “relaxed you relax” and she said “no you relax have a good night”. POOR CUSTOMER SERVICE. If your employees are giving attitude they need to be checked. Customers can give attitude because the customer is always right. I ENDED UP ORDERING NO FOOD. Please Taco Bell train employees on customer service . I was being polite I don’t know why I was treated this way. Made me very sad. It was a late night I was tired and I didn’t even get to eat what I wanted. I don’t need attitude, or sass, just kindness. I corrected you on your mistake, all you had to do was say thank and move on. I am willing to come back, I go here a lot, but the service is not as great as the food.
… moreIWF Pro Wrestling
Third time in a row that I’ve went through drive-thru and some punk acts like he’s doing me a favor by taking my money. Also had four cars behind me And could not check my order. Missing food as always. I know it’s considered city Even though it’s on the edge of the suburbs, but that gives no reason for people to act like trash. Will never return.
… moretelly ko
Waited 10 minutes at window 1 to pay for order, no one there. Then At second window lady wanted me to start over and go back if line to take payment. When I told her I couldn’t do that late for work because it took 20 minutes at this point, she was hostile and when food was ready three the food bag at me even though I was polite and said thank you. Horrendous customer service with very long waits. Worst taco bell experience ever at this location.
… moreNikki Goodman
This Place Needs Better Service ,They Need To Wear Hairnets /Face Nets.You Pay For Extra Meat.Thy Take Your Money,Still Give You A Flat Taco /Queso..I’ve Found Hair Cooked In My Food .I Took It Back,The Employees Looking At Me As If I’m The issue when it’s clear cooked ,melted into my cheese..No Refund No Sorry just Oh ..I’m over this Taco Bell… I Spent Too Much Money ♀️
… moreTurtle
Sometimes they forget items but stuff happens. It’s all good. Better than some of the other locations
… moreJulian Negron
I’ve never written a review in my life, but after having to wait at the speaker for over 20 minutes hearing nothing but laughing and chatting in the background after being told numerous times to please hold, I was definitely going to write one. There were angry people in the line honking and yelling which led to a vehicle rear ending another vehicle in the line. It then took 20 MORE minutes of sitting in the same spot after telling them I was there for a DoorDash order just for the line to move up by a singular vehicle, mind you the DoorDash order had only x2 items in it. By the time I got up to the window almost an entire hour later, I was told to wait again for another 15-20 minutes! I watched the employees through the window as they continued leaving their positions and screwing around, I watched 2 people with no uniform which I assume were employees that had to be off the clock walk behind the counter and distract the employees while getting food and drinks for themselves. Thinking the DoorDash order was complete, one employee comes to the window and is more concerned about what’s going on in the line than clearing it, then proceeds to walk away and make me wait again. I’ve never been negatively impacted as a DoorDasher and this one simple order brought my statistics down dramatically. I’ve been going to this Taco Bell for years and the service just keeps getting worse and worse. Don’t get me wrong, the food and service is amazing only when they actually have people that care about quality and efficiency, but I can’t remember the last time I had a good experience because I know I would remember it. This took place on October 2nd after 12am all the way up until almost 2am
… moreCarlos Castro
I recently ordered takeout from Taco Bell, and it was a good experience overall. The ordering process was simple, and my food was ready quickly. The staff was friendly, and the food was packed well, so everything stayed warm and fresh. I especially enjoyed the tacos and nachos—they were flavorful and satisfying. However, I did notice that the portions were a bit smaller than expected. Overall, though, Taco Bell is a solid choice for quick, tasty takeout!
… moreJohn Warner
Ordered from them twice in the same day. Drive thru both times. First time I ordered tacos with double meat and got tacos with barely any meat. Second time I ordered two of their new quesadillas and they gave me one and an an empty quesadilla wrapper. I can only presume the employees are really hungry but don’t have money so they give the customers half of what they order and eat the rest. I can’t believe it’s an odd coincidence that I only got half of what I ordered both times.
On the plus side, even though they are always really busy the line does move pretty fast for how many people are in it. Perk of only getting half your food?
… moreOn the plus side, even though they are always really busy the line does move pretty fast for how many people are in it. Perk of only getting half your food?
paul hefner
Asked the lady if they had a certain burrito available. She said no. We looked it up online and asked her about it at the window before paying. She said they do have it. So then we asked if we could add it to the order, she said “no, they’re not going to want that (cooks) your food is already made”.
Horrible attitude for everyone that works there especially at night. Avoid this location!
… moreHorrible attitude for everyone that works there especially at night. Avoid this location!