Ryan Hardy
Food consistently inconsistent, parking lot is a mess…why drive around twice for drive thru. Would rather just go in and pick up my order. Orders placed online are never in the designated online order pickup area. The whole point of me placing an order online at a place with a designated online ordering pick up shelf is so that I don’t have to interact with the staff AT ALL. Food takes so long for them to make. Severely understaffed and the staff they do have working move so slow that if I’m not looking closely I would have sworn they’re moving backwards.
… moreLiv Sibeto
I understand I went at 12:30 on a weekend, it’s bound to busy somewhere. But I was at the speaker for 10 minutes with no answer besides “one moment”… I drove to the window, this poor girl was told to stop or hold off on taking drive thru orders bc they were so backed up. This post is not a review on her or the food, it’s on the manager, leads, higher ups of this location. The girl who helped me, was just doing as she was told. But when whom ever was in charge told her to stop speaking the speaker is who I am angry with. If you’re going to do that, JUST SAY SOMETHING WHEN SOMEONE IS AT THE SPEAKER. As a person who works in the service industry, I totally understand you get too busy and overwhelmed and just a minute, but you leave customers waiting with no communication.
… moreJames B
My “double beef burrito” had almost no meat. The rice was hard and I asked and paid for extra sour cream instead I got no sour cream very disappointing
… moreLayla A
It’s pretty sad all the reviews are negative and management doesn’t give a damn to get better workers or fix this location themselves. Always have orders wrong. No one who works there cares. No one is happy. No one talks. I always receive something wrong with my order or it takes forever to get my cup for my drink and by the time I get it I’m done eating, and when I nicely ask for a new order they look mad, when I’m not the issue. I work in customer service so I understand it can get busy and hard. you make mistakes once in a while but this happens every single time I order here. I gave chance after chance I’m done wasting money here. Train the workers again, or please get better ones who will do the job correctly.
… moreStarship Admiral
Very few workers here. Food is inaccurate. Avoid this location
… moreRachel Meyer
I’ve probably ordered from this Taco Bell more than a dozen times. So apart of this is on me. However, I can count the amount of times on one hand how many times my order was actually correct. I’m not someone who makes a lot of adjustments, usually just the swap from beef to chicken. No big deal, right? Just about every single time, something is missing, the order is wrong, or the food is not up to par. I understand this place popped up recently, so growing pains for awhile is to be expected, but it’s been over a year. I also understand that sometimes an establishment is short staffed, I get it. Sometimes it’s a late night order, so what can you expect? But just about every time I order, no matter the time of day or what I order, it’s messed up. If I want my order done right, I’ll just make the drive to OP from now on.
… moreMatthew Nask
This has to be the worst taco bell in the country. I can literally order 1 item on the menu, and it’ll be the wrong one. Like it takes skill to be this bad at your job. How hard is it to get an order correct.
… morelvss
don’t go here unless u hate urself. I never and I mean NEVER write reviews but dude.. this location just opened and needs to be shut down immediately. the food was horrendous and that’s just being generous.. I can’t even imagine what health code violations they got goin on in that restaurant but they needa shut down before the whole town of Hamburg dies to salmonella.
… moreMarc Dombrowski
Steve the manager treated me great! They had shorted us on a drive thru order and he did right by me. You have to circle the building twice for drive thru. Just be careful
… moreElva Cohoon
We ordered 4 tacos and only received 2. The cheesy potstoes were over-cooked. We waited a very long time to be served and there was no one in front of us at the counter.
… more