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Find your nearby Taco Bell at 563 North Greenbush Road in Rensselaer. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
Address and Contact Information
Address: 563 N Greenbush Rd, Rensselaer, NY 12144
Phone: (518) 874-1380
Order and Reservations
Order: Order online
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Reviews
Julian Michaels
Do not go to this taco bell. I like taco bell and have no issues with other locations, but I got especially ripped off the first and last time I went here. I ordered a cantina bowl, a cantina taco combo, and nacho fries.
They completely forgot my bowl and the tacos were so thin and frail that they were thinner than the fries. Pictured is cross section of taco and fry for comparison.
… moreThey completely forgot my bowl and the tacos were so thin and frail that they were thinner than the fries. Pictured is cross section of taco and fry for comparison.
Emma Fuller
waited so long in line and did not check the bag before going home…shame on me. after repeating 3 times just cheese and beef i received 3 tacos with chicken and cheese. not to mention the chicken weirdly tasted cold. couldn’t even eat very disappointed.
… moreAmber Lahren
Visited this horrible location on 2/4 just a bit before 11pm after being in the emergency room with my son for 6 hours.
Initially, only one car was ahead of me at the drive thru…I ordered my food at the speaker with no problem. When I pulled forward, the car in front of me was waiting for their food for 10 minutes at the window. (So its now been 10 minutes that im waiting behind them)
They get their food. I pay at 11:04PM at the window for my food, where I then proceed to sit for another 20 minutes at the window. No one addresses me and says it will be a wait. There are several employees on by the way. The cashier is on her phone texting and other people appear to be walking back and forth. At this point there is also about 6 cars behind me waiting. At around 11:23 I am finally handed my food, no apologies just “here you go.” I said to the employee (black guy) “wow, thats crazy..” he said what? And I said “that wait..that is crazy” and he said “mhm” and SLAMMED the drive through window shut. I drove away and a couple of cars behind me who had ordered food but not yet paid, sped away very pissed off as they’d been waiting FOREVER AS WELL.
Mind you, my order was….2 chalupas meal with a sprite…and a crunch wrap with no tomatoes or lettuce. Not like i ordered much.
Horrible location, horrible employees. I complained on the taco bell corporate site about this, still haven’t heard back. Oh and my food was cold and floppy. I want a refund. Let’s see if the owner cares.
Hire competent people.
… moreInitially, only one car was ahead of me at the drive thru…I ordered my food at the speaker with no problem. When I pulled forward, the car in front of me was waiting for their food for 10 minutes at the window. (So its now been 10 minutes that im waiting behind them)
They get their food. I pay at 11:04PM at the window for my food, where I then proceed to sit for another 20 minutes at the window. No one addresses me and says it will be a wait. There are several employees on by the way. The cashier is on her phone texting and other people appear to be walking back and forth. At this point there is also about 6 cars behind me waiting. At around 11:23 I am finally handed my food, no apologies just “here you go.” I said to the employee (black guy) “wow, thats crazy..” he said what? And I said “that wait..that is crazy” and he said “mhm” and SLAMMED the drive through window shut. I drove away and a couple of cars behind me who had ordered food but not yet paid, sped away very pissed off as they’d been waiting FOREVER AS WELL.
Mind you, my order was….2 chalupas meal with a sprite…and a crunch wrap with no tomatoes or lettuce. Not like i ordered much.
Horrible location, horrible employees. I complained on the taco bell corporate site about this, still haven’t heard back. Oh and my food was cold and floppy. I want a refund. Let’s see if the owner cares.
Hire competent people.
Ashley Ohara
UPDATE: DO NOT COME HERE! Tried it ONE VERY LAST TIME and it was WORSE than my previous visits!! How does Taco Bell run out of GROUND BEEF?! And then NOT TELL the customers and just add chicken instead of beef with NO WARNING!!!!! I truly do hate having to make a negative comment about a restaurant because I do understand stuff happens and that’s ok! But this is the THIRD time, in a row, going to this location and they STILL forget an item. Tonight I was missing the chalupa that was in the $5 box….last time I was missing the 5 layer burrito…time before that it was missing a taco and after repeating several times NOOOO sour cream, everything I did get had sour cream. Most employees are friendly but the constant forgetting stuff is so annoying. And the one time I did ask about a missing item I was given an attitude and wasn’t given anything. I won’t give this store my business anymore. In the pics was my final time ordering there on 1/21/24. Drove off with only half my order correct and the other half they screwed up but refused to take back. Disgusting!!!!!
… moreGinger Brown
About 3 weeks ago, This restaurant was “open” with the employees inside yelling at eachother and the lobby doors locked. After waiting in the parking lot, a doordasher finally got them to open the door. I placed my order at the kiosk, as the employees were getting yelled at by the manager to clock out & go home. I waited at the counter to pay for 10 minutes before I finally just called someone over myself. The employee then opened the cash drawer to $0 in the register. I got angry and snatched my money back and left. I used to work at taco bell for 5 years, it’s literally not that difficult.
… moreBrian Chesnut
Waited in line with two other customers for 10 min as multiple employees walked by not saying a word to us. A customers walked out and said that we needed to yell to them if we wanted to order. Me and one other customer walked out after waiting 15 min without any staff saying anything to us.
… moreAkif Lale
Opening hours are now 9:00 am and they still haven’t opened the restaurant. It’s a very slow branch. I’m really curious. Is there anyone monitoring these issues? How can they be so bad at providing such poor service?
… moreRaven Review
The past two times I’ve been here I’ve ordered a large nacho fry and got the smaller one, not even filled up… Yesterday we got 3 cheesy Gordita crunches and only requested they have no lettuce and they didn’t put cheese or spicy ranch in them… I know you’re probably short staffed but for it to take 20 minutes to get food through the drive thru, it should be correct.
… moreKraoths
Seriously??? Not only did they only had soft or hard shell taco nothing else took over 10 minutes to take the order, the food was cold gave us the wrong order and the few tacos that we actually ordered had one miniscule piece of chicken on the taco. Like how are you in business just close for the day and actually and go back to training because you desperately need it.
… moreJay R
I’m uncertain on the lady’s name that made my order, but everything was fantastic from the quality of food to the time of service. I made my order, and within 3 minutes I was out of the restaurant and back to my travels with the freshest Taco Bell I’ve had in a long time. No complaints are to be had about this location from my perspective.
… more