

Find your nearby Taco Bell at 701 New Jersey 440 in Jersey City. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
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Taco Bell® in Jersey City, NJ – 701 New Jersey 440
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Reviews
Yo Quiero Taco Bell!
The cons: this location is a hot mess. Placed an online order for in store pickup. Went in to find chaos. Multiple Dashers waiting for orders. Multiple customers waiting for orders. Apparently someone gave away one delivery order to the wrong driver. Then people started coming in from drive thru that had the wrong orders.
Let me point out this important fact: the staff were super nice and friendly. They just had no idea what to do. The drive thru person was trying to help at the front counter. The front counter person was trying to help on drive thru. There were 4 different people going back and forth trying to help. Then they started making the re-orders wrong.
At this point I’ve been waiting more than a half hour and they’re no where near making my order as they’re in the weeds behind all these other orders. I simply (and nicely) asked the manager to cancel and refund my order so they could deal with their other issues. Lower their workload.
Instead, she disappeared. Without comment. Almost 10 minutes later, she reappeared with my order. So now I feel bad because I did not want to jump in front of all those other people, two of which in the interim have also said they want refunds. Just nobody wants to be a captive prisoner at Taco Bell.
Look, if someone has an hour for lunch at work, and they drive 10 min to Taco Bell (and presumably need to drive 10 min back), what’s the point in giving them their order 35 or 40 minutes late? There’s no time to eat the food.
The weirdest part is just walking away without saying anything. Like “I’ll make your order now”. She may have had good intentions but … why? When the customer clearly and nicely said “please just cancel”. Is there some sort of internal policy where the people get in trouble for canceling and refunding an order? It’s weird.
Again, super nice or at least neutral staff. I don’t think any of them deserve blame, they were all trying to help but it was a failure of training and leadership. There needs to be someone in charge to pull everyone out of the weeds, slow down, and get everyone in position to do their role and get back on track.
So: visit for the decor, but probably eat somewhere else unless you have time to kill!
I think they need a little more organization since it seems they can’t figure out who is working the computer, or maybe training someone but their communication is in English and Spanish, and they seem to be getting on each others way. I saw an employee getting frustrated because of all the commotion in there.
No smile employees greet you at the cashier
Food delivery is slow.
I come here about once a month when I crave Taco Bell.