Lee Traczyk
Jay ( Jalene ) possesses the perfect skill, set to work in the hospitality industry. She definitely pays attention to detail and almost invariably checks in during the dining experience! Always asks if everything is ok and you can feel the sincerity in her voice and see it in her eyes / smile. Simply exceptional care and service , it may sound funny to some but it’s true. From my very first encounter with her while dining at Sushi Maki. The owner must be thrilled at having someone like Jay be an asset to their organization. Cheers !
… moreBrianna Cruz
Had an amazing time dining in at sushi maki Palmetto Bay, ate this really cute sashimi platter made from sushi chef Rodrigo. Loved it so much! ✨
… moreIrene c. m. Blume
Thank you so much to Rodrigo, who is the sweetest and gave amazing service! The sushi was super tasty as expected! You guys are my go-to place for vegan sushi haha.
Thank you again!
… moreJenny B
Although this review is a bit delayed, I wanted to take a moment to recognize exceptional service. On September 27, I called to place a pickup order for our family dinner. Carlo was very helpful and professional over the phone, and upon arrival, he ensured our order was complete with all sauces and utensils. His courtesy and attention to detail stood out, and I wanted to make sure his excellent service did not go unnoticed.
Thank you, Carlo, for your outstanding service, it was truly appreciated.
… moreJesus A. Cabrera
Great experience at this location. Great food. Fresh and fast service. Jorge our server was great. Very professional, courteous and informative. Location was very clean and tidy . Greeter at the door was very polite and quick to sit us at a great table. Would definitely recommend this restaurant.
… moreCarol Douglas
Had a great experience eating sushi at sushi maki. My server Jay was really sweet and attentive. I received my food right away. They have a nice outdoor patio to eat. It’s small and cozy. I tried a new item from the menu. I can’t recall the name of it. It was a dragon roll topped with scorched salmon. It was DELICIOUS and AMAZING!!
… moreJohn Anderson, REALTOR
We very much enjoy this totally chill high quality restaurant in the middle of our neighborhood. There’s not a lot of places to go that are quite this good. Every time we come we experience someone like Jay who was a wonderful server. We particularly enjoy their little happy hour for a cold beer good eats! Don’t hesitate, go to sushi Maki Palmetto Bay
… moreChelsey Johnson
Great experience and food! Jay greeted me and promptly sat me, shortly after she came back to take my order and brought me my drink. I ordered the dragon roll and it was amazing. Jay went above and beyond to make my experience great. Amazing customer service! Will be back 🙂
… moresoflamusic305
I’ve been coming here for ever and never had a bad experience. Every time it was something it was from the kitchen and ALWAYS the manager corrected it immediately. The customer service is always on point… for that I want to say thank you to Claudia from the Palmetto Bay location. She’s the bomb!
As far as the food, the sushi is great. Nothing too crazy or fancy like some other places but there’s a consistency here that keeps me coming back. Tuna tataki is a go to of mines, and so is the Coral Reef roll. Overall solid flavors and always fresh to me. Although I had an issue tonight with my noodles, again customer service saved the day and my review. There’s a reason they’ve been in business this long. Great food and amazing people. I’m a keep coming back!!
… morekai g
I have been to couple sushi maki’s in my life and I love love the one in palmetto bay! 🙂
The atmosphere is cozy but professional and the workers are so friendly. The service is great and the food is so good!! One of the sushi chef’s, Rodrigo, is just a delight, all of his rolls are very neat and each of them have an amazing presentation. You can actually tell that he cares and puts thought into what he’s doing. I keep going back there cause I like the way he does things. 10/10
… more