Sushi Ai, located at 2804 W Michigan Ave #102, Kalamazoo, MI 49006, is a highly acclaimed restaurant celebrated for its authentic Japanese cuisine and warm, inviting atmosphere. TBegin with their flavorful Soup & Salad, a refreshing start to your meal. Savor the expertly crafted Nigiri & Sashimi, featuring the finest quality fish and traditional preparation techniques. The restaurant also boasts a selection of creative Rolls, each designed to deliver a burst of delicious flavors. For heartier options, try their Yaki Soba, a savory stir-fried noodle dish, or indulge in their Japanese Ramen, known for its rich, flavorful broth and comforting ingredients. Additionally, Sushi Ai offers a range of fresh and flavorful Sushi options.
Address and Contact Information
Address: 2804 W Michigan Ave #102, Kalamazoo, MI 49006
Phone: (269) 888-2130
Website: https://www.sushiaikalamazoo.com/
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Order and Reservations
Reservations: sushiaikalamazoo.com
Order: Order online
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Reviews
Ashley Hoffman
Had an amazing dinner with the family. Food was very tasty and looked like art work.
… moreBraj
Weakest Thai tea I have ever had. It was so watered down and had hardly any flavor. Super expensive but for what? Missing item in my order, so I called to ask for them to make it right. The guy just argued with me. I told him I was looking at the order and it wasn’t there. It was all right in front of me. Some of the sushi was good, I but I won’t be giving my business to a restaurant that is that disrespectful to their customers. I spent a LOT of money on this order, the least he could have done was apologize.
Don’t see Thai tea if you don’t know what it’s supposed to taste like!
… moreDon’t see Thai tea if you don’t know what it’s supposed to taste like!
Shelly M
This was a cute little sushi place offering an all you can eat menu. We went in around 4pm on a Saturday and there was nobody else in the restaurant. We were given bottles of water when we sat down and given menus. We told them we wanted to do the all you can eat and had to ask for pens to fill out the paper. There were two of us so we picked maybe 3 rolls each and a few pieces. When the waiter took our paper to give to the sushi chef we were told we had ordered too much food and we needed to only order 2 rolls and some pieces even though there were 2 of us ordering on one paper. We decided to leave instead of editing our order. If we had each chosen the dinner special they offered it still would have been more food than what we were told we were allowed to order. Now, I get that it’s a small restaurant but if they can’t handle more than one customer at a time then why offer the AYCE option at all?
… moreGabrielle Ivie
This sushi reminded me of California sushi all the fish tasted so fresh, this is also the best Ramen I’ve had in Kalamazoo and I’m a ramen connoisseur. The all you can eat is so worth it and all the rolls are delicious. The honey cream cheese is a whole vibe too for anything with cream cheese. Went with my family for my sister’s birthday and I’m already plotting on going back
… moreVivian
I came here with a large group of friends per their recommendation since Pacific Rim was closed, and honestly, I had a great time and found the service to be like free entertainment, but I can see why the last reviewer may not have had the best experience.
The food was great–maybe a little over-seasoned or disproportionate for specific aspects, but only in minor ways (a lot of cream cheese in one of the sushi rolls, but that was out of a literal boat of otherwise nice sushi). My biggest regret was not coming on an emptier stomach so I could try more of the sushi, because the food was delicious. Plus, the portions are absolutely massive and reasonably priced. The space itself is small, but clean, cozy, and well-decorated.
The server noted that they had run out of ice, so they gave us complimentary water bottles from the fridge, which he actively refilled (literally, I never had to ask for a refill which I really appreciated). We also were very indecisive about how to split the bill and that lowkey created a lot of unnecessary work for him (so, so sorry for that) but he was incredibly patient with us about it.
As for the so-so parts, the waiter/owner (name started with an M–I’m so sorry I don’t remember his full name, but man, do I wish I did!) was definitely rude, but like I said, it was extremely entertaining for my group. For reference, our group consisted of 2 white girls, 2 Latinas, and 2 Asians (my Japanese friend and me, a Korean). When we were laughing at our table while M was talking in Mandarin to the kitchen staff, he stopped us to ask what was so funny and if we knew Mandarin, which made us believe he was talking smack. Again, I could see how this could be off-putting, but we just thought it was funny. M was primarily talking in Japanese to my Japanese friend after asking about her and my ethnicities. He then proceeded to rant about the last reviewers (two Korean girls) and talking, in Japanese, about how he wants to ban Koreans because of that experience. (He just found out that I’m Korean, but seemingly wasn’t aware that I also know Japanese.) I’m not sure if he started to sense that multiple people at the table understood what he was saying, but he backtracked and said, “韓国人 (Korean people) は BANNED! Well, I’m not racist. 韓国人は OK, but not those two. I’m not racist.” Assuming I know the two Koreans who left a bad review because I’m Korean, he then turned to me and asked me to tell them to stop. Was I caught off-guard? Definitely. Did I also find it hilarious? Absolutely.
I don’t know who this FB Wogus person is, but I will say, for anyone who doesn’t know, that you can ask to keep the menu so you can order as you go to help to cut down on food waste.
TLDR: You know you’re in an authentic Asian restaurant when the servers are lowkey mean LOL! This is a great spot to go for chuckles and good food in a group but I don’t know that I’d necessarily dine in if I was eating alone or just with one other person.
… moreThe food was great–maybe a little over-seasoned or disproportionate for specific aspects, but only in minor ways (a lot of cream cheese in one of the sushi rolls, but that was out of a literal boat of otherwise nice sushi). My biggest regret was not coming on an emptier stomach so I could try more of the sushi, because the food was delicious. Plus, the portions are absolutely massive and reasonably priced. The space itself is small, but clean, cozy, and well-decorated.
The server noted that they had run out of ice, so they gave us complimentary water bottles from the fridge, which he actively refilled (literally, I never had to ask for a refill which I really appreciated). We also were very indecisive about how to split the bill and that lowkey created a lot of unnecessary work for him (so, so sorry for that) but he was incredibly patient with us about it.
As for the so-so parts, the waiter/owner (name started with an M–I’m so sorry I don’t remember his full name, but man, do I wish I did!) was definitely rude, but like I said, it was extremely entertaining for my group. For reference, our group consisted of 2 white girls, 2 Latinas, and 2 Asians (my Japanese friend and me, a Korean). When we were laughing at our table while M was talking in Mandarin to the kitchen staff, he stopped us to ask what was so funny and if we knew Mandarin, which made us believe he was talking smack. Again, I could see how this could be off-putting, but we just thought it was funny. M was primarily talking in Japanese to my Japanese friend after asking about her and my ethnicities. He then proceeded to rant about the last reviewers (two Korean girls) and talking, in Japanese, about how he wants to ban Koreans because of that experience. (He just found out that I’m Korean, but seemingly wasn’t aware that I also know Japanese.) I’m not sure if he started to sense that multiple people at the table understood what he was saying, but he backtracked and said, “韓国人 (Korean people) は BANNED! Well, I’m not racist. 韓国人は OK, but not those two. I’m not racist.” Assuming I know the two Koreans who left a bad review because I’m Korean, he then turned to me and asked me to tell them to stop. Was I caught off-guard? Definitely. Did I also find it hilarious? Absolutely.
I don’t know who this FB Wogus person is, but I will say, for anyone who doesn’t know, that you can ask to keep the menu so you can order as you go to help to cut down on food waste.
TLDR: You know you’re in an authentic Asian restaurant when the servers are lowkey mean LOL! This is a great spot to go for chuckles and good food in a group but I don’t know that I’d necessarily dine in if I was eating alone or just with one other person.
fb wogus
I had the worst service of my life at this restaurant. From the moment we sat down, the server—who claimed to be the owner—was rude and aggressive. We tried to give him the benefit of the doubt, thinking it might just be his accent, but it was clear he was just being straightforwardly rude to us.
He commented on our orders, saying we were ordering too much and kept asking if we were sure we could finish. He even mentioned charging us for leftovers( we got all-you-can-eat option), and he delivered these comments in a very disrespectful manner. We are not the type to complain, but the whole experience made us uncomfortable.
I regret not taking a picture of the nigiri (but I do have a picture of the Philadelphia roll, which had an insane amount of cream cheese compared to salmon). The rice-to-fish ratio was terrible; the fish was paper-thin while the rice was enormous. As a result, we left half of the rice on each piece of nigiri. I prefer less rice than what I got. And the manager informed us that he would charge an additional $10 for that. I would have been willing to pay if he had approached us politely, but his rudeness was unacceptable.
When we tried to explain that the rice was excessive compared to the fish, he started yelling at us, insisting that if we entered his business, we needed to follow his rules. According to him, we couldn’t voice our preferences because it was his restaurant. He even remarked that this is how you live in America. Although I am a foreigner, I have lived in the U.S. for quite some time. I became upset and raised my voice, but he continued to interrupt me while I tried to explain our side. He kept insisting it was his rule, his business, and that we couldn’t provide criticism once we walked in.
I know people may judge us based on this review since we ended up not paying for the food. At one point, when I was trying to address the situation, he simply said he would cover it, so there was no longer a problem. When we attempted to speak with the sushi chefs about the poor rice portion, the server said they didn’t speak English. When we tried to talk to the actual owner, he claimed we could only converse with them if we knew Chinese and that he would call the owner in China.
I am disappointed that they didn’t bother to listen to us as customers and chose to yell instead. This is not a way to run a business. Kicking out customers isn’t the solution.
I had visited this place a few times before because my friends liked it, but I will never return again. This is also my first time writing a review, and I ended up writing so much!
+forgot to write this, there was piece of hair in nigiri too
… moreHe commented on our orders, saying we were ordering too much and kept asking if we were sure we could finish. He even mentioned charging us for leftovers( we got all-you-can-eat option), and he delivered these comments in a very disrespectful manner. We are not the type to complain, but the whole experience made us uncomfortable.
I regret not taking a picture of the nigiri (but I do have a picture of the Philadelphia roll, which had an insane amount of cream cheese compared to salmon). The rice-to-fish ratio was terrible; the fish was paper-thin while the rice was enormous. As a result, we left half of the rice on each piece of nigiri. I prefer less rice than what I got. And the manager informed us that he would charge an additional $10 for that. I would have been willing to pay if he had approached us politely, but his rudeness was unacceptable.
When we tried to explain that the rice was excessive compared to the fish, he started yelling at us, insisting that if we entered his business, we needed to follow his rules. According to him, we couldn’t voice our preferences because it was his restaurant. He even remarked that this is how you live in America. Although I am a foreigner, I have lived in the U.S. for quite some time. I became upset and raised my voice, but he continued to interrupt me while I tried to explain our side. He kept insisting it was his rule, his business, and that we couldn’t provide criticism once we walked in.
I know people may judge us based on this review since we ended up not paying for the food. At one point, when I was trying to address the situation, he simply said he would cover it, so there was no longer a problem. When we attempted to speak with the sushi chefs about the poor rice portion, the server said they didn’t speak English. When we tried to talk to the actual owner, he claimed we could only converse with them if we knew Chinese and that he would call the owner in China.
I am disappointed that they didn’t bother to listen to us as customers and chose to yell instead. This is not a way to run a business. Kicking out customers isn’t the solution.
I had visited this place a few times before because my friends liked it, but I will never return again. This is also my first time writing a review, and I ended up writing so much!
+forgot to write this, there was piece of hair in nigiri too
Gunther M
So happy we finally found an amazing sushi spot with an all you can eat menu!!! Outstanding quality and service. Delicious rolls made to order and a large selection of rolls and ingredients. Not to mention that you get appetizers and desert included for the price. If you like sushi GO HERE!!!
We will absolutely be making this place a regular stop for any occasion.
Update: 2 years later and this is still the best sushi in town! Anyone who says otherwise has had their tastes tainted by garbage, smothered-in-sauce, american-ized “sushi”. Love you guys!!!
… moreWe will absolutely be making this place a regular stop for any occasion.
Update: 2 years later and this is still the best sushi in town! Anyone who says otherwise has had their tastes tainted by garbage, smothered-in-sauce, american-ized “sushi”. Love you guys!!!
C. Moore GIass
Highly recommend this new Japanese restaurant.
They serve standard Japanese dishes – a wide variety of sushi but in addition offer unconventional signature sushi rolls. I had the World Series: . Inside: soft-shell crab. Top: tuna, eel, avocado, masago, tempura flakes, eel sauce and a flawless classic vegetable tempura. Complimentary crab rangoon was excellent even though it’s not a favorite of mine.
Service was phenomenal, attentive and happy to explain menu items and general questions.
Vibe is relaxed – great lighting.
Prices were more than reasonable.
Will definitely go back – somewhat hard to locate
… moreThey serve standard Japanese dishes – a wide variety of sushi but in addition offer unconventional signature sushi rolls. I had the World Series: . Inside: soft-shell crab. Top: tuna, eel, avocado, masago, tempura flakes, eel sauce and a flawless classic vegetable tempura. Complimentary crab rangoon was excellent even though it’s not a favorite of mine.
Service was phenomenal, attentive and happy to explain menu items and general questions.
Vibe is relaxed – great lighting.
Prices were more than reasonable.
Will definitely go back – somewhat hard to locate
Erin Truly
Food was okay. Nothing to write home about.
Online order service wasn’t working, issue with the site blanking out multiple times, and when calling the restaurant to place an order they just referred back to the app because “it works for everyone else.” Once we finally got an order placed, the total was $32 and change. Paid with $40 & the exact change. Cashier was befuddled.
… moreOnline order service wasn’t working, issue with the site blanking out multiple times, and when calling the restaurant to place an order they just referred back to the app because “it works for everyone else.” Once we finally got an order placed, the total was $32 and change. Paid with $40 & the exact change. Cashier was befuddled.
Enrique Shockwave
9/21/2025
Overall: unclean establishment with poor service, food questionable. Not good for sushi, but some hot menu items are okay if you can ignore the garbage on the ground.
Cleanliness/Service:
I have glaring concerns about the restaurant’s cleanliness. On both visits, the dining area, menus, and tables were dirty. Food scraps, stains, bugs, and even balled-up tissues with spit-out sushi were left on the floor behind or underneath booths and tables. Dishes were visibly unclean even after asking for clean ones, suggesting poor sanitation practices or improper dish-washing. The lack of staff attention, with only one server present (often distracted by their phone or the TV), added to the impression that customers were not a priority. We waited fifteen minutes for the bill. There didn’t seem to be a point in complaining, so we left as soon as we could pay, feeling pretty grossed out.
Food:
The food itself raised additional concerns. Orders were incomplete (charged for nigiri that I never received), presentation was sloppy. A lot of ingredients that should have been chilled, or cold, were warm. Some ingredients appeared improperly stored, such as the avocado, which was suspiciously brown. I also found inedible shrimp tails, plural, in a roll that didn’t involve shrimp. Oof.
Overall, I believe the restaurant poses potential health risks. Based on my experience, I will not return, and I strongly suggest that others take similar caution by avoiding it.
… moreOverall: unclean establishment with poor service, food questionable. Not good for sushi, but some hot menu items are okay if you can ignore the garbage on the ground.
Cleanliness/Service:
I have glaring concerns about the restaurant’s cleanliness. On both visits, the dining area, menus, and tables were dirty. Food scraps, stains, bugs, and even balled-up tissues with spit-out sushi were left on the floor behind or underneath booths and tables. Dishes were visibly unclean even after asking for clean ones, suggesting poor sanitation practices or improper dish-washing. The lack of staff attention, with only one server present (often distracted by their phone or the TV), added to the impression that customers were not a priority. We waited fifteen minutes for the bill. There didn’t seem to be a point in complaining, so we left as soon as we could pay, feeling pretty grossed out.
Food:
The food itself raised additional concerns. Orders were incomplete (charged for nigiri that I never received), presentation was sloppy. A lot of ingredients that should have been chilled, or cold, were warm. Some ingredients appeared improperly stored, such as the avocado, which was suspiciously brown. I also found inedible shrimp tails, plural, in a roll that didn’t involve shrimp. Oof.
Overall, I believe the restaurant poses potential health risks. Based on my experience, I will not return, and I strongly suggest that others take similar caution by avoiding it.