Surcheros – Statesboro, GA

  4.1 – 391 reviews   • Tex-Mex restaurant

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✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Surcheros - Statesboro, GA 30458

Hours

Sunday10:30 AM–9 PM
Monday10:30 AM–9 PM
Tuesday10:30 AM–9 PM
Wednesday10:30 AM–9 PM
Thursday10:30 AM–9 PM
Friday10:30 AM–10 PM
Saturday10:30 AM–10 PM

Address and Contact Information

Address: 885 Archway Dr, Statesboro, GA 30458

Phone: (912) 259-9777

Website: https://www.surcheros.com/

Menu Photos

Order and Reservations

Order: Order online

surcheros.com

Related Web Results

Surcheros Fresh Mex

Friendly Tex-Mex. Fresh Everyday.

Surcheros – Statesboro, GA – Facebook

We are the only fast casual Tex-Mex restaurant that minds its menu and its manners with care. Tex-Mex Restaurant · $$.

Surcheros – Tex-Mex Restaurant in Statesboro, GA

Surcheros is a popular Tex-Mex restaurant in Statesboro. Explore reviews, menu, photos, and more to discover why locals love dining here!

Product

Reviews

Review Master
Yummy food. My tacos are severed amazing, this chicken is a little under seasoned but it’s still very tasty. Good queso and nice employees. I recommend
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Clara Dale
This was hands down one of the most infuriating food experiences I’ve had in a long time. The Surcheros in Statesboro has completely fallen apart, and this order proved it.

I ordered veggie nachos with SW rice, black beans, green onions, squeezed lime, sour cream, guacamole, grilled vegetables, pico, banana peppers, black olives, red onions, yellow onions, and spicy garlic salsa. What I received barely resembled my order. There was NO sour cream, NO guacamole, NO squeezed lime, NO black olives, and NO green onions. On top of that, instead of the spicy garlic salsa I clearly ordered, they gave me mild. That alone ruined the entire dish. How do you mess up THIS many ingredients on a fully customizable order?

The portion size was absolutely insulting. I have ordered this exact meal MANY times, and this was by far the smallest portion I have ever received. These were not regular nachos—they looked like mini nachos. For the price being charged, this felt like a complete rip-off. Between missing toppings and microscopic portions, the meal was nowhere near filling. I was still hungry after eating it, which is ridiculous.

What makes this even worse is that this is not an isolated incident. Since the beginning of the new year, the service, food quality, and overall operations at this location have taken a nosedive. Orders are consistently wrong, portions keep shrinking, and there is clearly zero quality control happening.

I tried to call the store to address the issue, and guess what? The phone doesn’t work. There is no way to speak to anyone, no accountability, and no effort to fix mistakes. That is unacceptable for any restaurant, especially one that messes up orders this badly.

I genuinely love Surcheros, which makes this even more disappointing. This specific location is terrible, poorly run, and clearly does not care about customer satisfaction anymore. I am incredibly angry, incredibly disappointed, and still hungry. Do better—because this was unacceptable.
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Nakeavis Hunter
The customer service was amazing as soon as I stepped into the restaurant. The workers greeted me at the door, and a great job taking my daughters and I order. We loved how fresh everything was, especially the pico. We will definitely be back soon!
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Derek Kreischer
The service at this establishment has taken a nosedive. I placed a mobile order at 6:39 and did not receive the food until 7:12. In fact, the food was not even started until I pulled up at the window at 7:00 and told them my name.

When I go inside, the service matches the drive-thru experience. Workers refuse to make eye contact so they don’t have to give service, there is palpable tension in who will begin the order, and most of the time, there is 0 friendliness within the transaction. Half of the tortilla cups are either stale or bendy/ not crisp and both of the salsa cups were only half filled.

I am supremely disappointed in how this business has fallen, given that it’s one of the very few fresh/healthy food options Statesboro has. Considering going back to Chipotle because of how bad this has turned.
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Rebecca Morris
The food was great, and the manager was very attentive taking time to talk with customers and genuinely engage with everyone. The staff was also excellent. This is exactly the kind of establishment and customer service Statesboro needs. And their house-made sweet sauce is amazing!
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William Millians
Ordered a to go order, veggie nachos, chips on the side. This is what they gave me….. didn’t even fill the Danm box when I asked for extra rice and beans. That might be a quarter of a spoon of guacamole and sour cream combined?? Then they forgot the chips….. now my wife’s pissed cause her dinner is little more than a child’s portion. It’s not even like we went at the end of the night, we picked it up at 6pm!! Just sad how little effort people go into doing their jobs
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Emily Rowe
There were missing toppings in our burrito bowls (not a huge deal) but nothing had any flavor at all and the chips were stale. Had higher hopes for this place but not somewhere we would return.
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Ethan C
My first time coming here, it was pretty empty. It’s kinda like subway where you get to pick your toppings. It’s a bit expensive but it was really good. I ate it before I realized I was done lol.
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Jonathan Hill
Went here for the first time yesterday and boy was I impressed. Great food as expected but the service blew me away. I think my favorite thing was the queso. My kids are already asking when we can go back.
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Scott Pulver
I’ve eaten here a few times now and it’s been fantastic every time! The food is very fresh and has a ton of flavor. The burritos are always made really well. Most places assemble burritos poorly and you don’t taste most of the ingredients for half of it, so I really appreciate a well made burrito. Staff have always been very friendly. Keep up the great work!
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