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✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Hours
| Sunday | 10:30 AM–9 PM |
| Monday | 10:30 AM–9 PM |
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
Address and Contact Information
Address: 8108 Abercorn St Suite 420, Savannah, GA 31406
Phone: (912) 777-3855
Website: https://www.surcheros.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Surcheros Fresh Mex
Friendly Tex-Mex. Fresh Everyday.
Surcheros – Savannah, GA – Facebook
Surcheros – Savannah, GA, Savannah. 550 likes · 273 were here. We are the only fast casual Tex-Mex restaurant that minds its menu and its manners with care.
Surcheros Fresh Mex | Visit Savannah
Welcome to Surcheros Fresh Mex, where Southern hospitality meets bold Tex-Mex flavor. Whether you’re craving a hearty burrito, sizzling tacos, …
Reviews
Jamie Pratt
Disappointing experience.
I stopped here for lunch while trying to stick to my diet and was really disappointed. I ordered a loaded bowl with just protein and no rice. What I received was about half a scoop of chicken, a light sprinkle of lettuce, and a few tomatoes — everything felt barely added, like it was dusted on. The meal alone was $12.
I asked for extra chicken and was given a very small additional scoop, barely more than a side sauce, for $3.50 extra. I added a drink for $2.70, plus tax and tip, bringing the total to $22.39.
For that price, the portion — especially the protein — was absolutely not worth it. When you’re dieting, you really notice portion sizes and value, and this just didn’t deliver.
I left feeling unsatisfied and disappointed, and honestly wish I had gone somewhere else.
… moreI stopped here for lunch while trying to stick to my diet and was really disappointed. I ordered a loaded bowl with just protein and no rice. What I received was about half a scoop of chicken, a light sprinkle of lettuce, and a few tomatoes — everything felt barely added, like it was dusted on. The meal alone was $12.
I asked for extra chicken and was given a very small additional scoop, barely more than a side sauce, for $3.50 extra. I added a drink for $2.70, plus tax and tip, bringing the total to $22.39.
For that price, the portion — especially the protein — was absolutely not worth it. When you’re dieting, you really notice portion sizes and value, and this just didn’t deliver.
I left feeling unsatisfied and disappointed, and honestly wish I had gone somewhere else.
Bree Eaddy
Surcheros started in my hometown, so it’s honestly sad to see how this Savannah location is being run. I try to give grace and assume maybe they’re just having an off day, but this has happened every time I’ve come in.
They’re consistently out of food, what’s available tastes old or stale, the drink machine is flat and the tea tastes off, and the dining area is dirty, tables are covered in crumbs and clearly haven’t been wiped down.
I’m not someone who likes to complain, but something needs to change here. This location could be great with better management and attention to cleanliness and food quality.
… moreThey’re consistently out of food, what’s available tastes old or stale, the drink machine is flat and the tea tastes off, and the dining area is dirty, tables are covered in crumbs and clearly haven’t been wiped down.
I’m not someone who likes to complain, but something needs to change here. This location could be great with better management and attention to cleanliness and food quality.
Elizabeth
I don’t know what’s going on with the new management here, but when they start nickel and diming customers, It really makes you realize how much better of a service you get at other similar Tex-mex places. They want to charge $.50 for a tiny side of dressing, want to charge for an extra bowl that I had them separate our order in, not extra food, just an extra bowl, and the manager even wanted to charge us for water. WATER. We love the food there, but we can get a chipotle or Moe’s instead. Very comparable. At least they care about their customers. This management has terrible customer service skills and is actually driving away customers, including our entire family. Hoping that this company changes their gauging of customers:( maybe one day we can go back when management changes…
… moreMariah M
I have received moldy queso that was not white, but orange in my recent order. I really hope I don’t get sick. This is not my only complaint. Previous times the queso was alright but my burrito was somehow cold and did not taste right. I don’t mean to compare this location to other but, what ever is wrong needs to be upgraded. Sadly, Surcheros is becoming a huge turn off. I will not purchase from here again. I am very sad.
I wish it was a one time mistake but it is an occurring thing that happens when I purchase from here.
… moreI wish it was a one time mistake but it is an occurring thing that happens when I purchase from here.
natalie ##ouppycore
Do not waste your time with this location. You’re not getting your money back even if you didn’t get your food, and they will call you a man if your voice is slightly deeper. Not friendly, will never be ordering from this location *EVER* again.
I placed an order online, where the options are Pickup, Drive Thru, and Delivery. I entered my delivery address, and it took me to select my restaurant, where I chose this one. This is misleading, because it did not tell me this location doesn’t offer delivery from anywhere but DoorDash and Uber. I ordered my food, placed it, and the order confirmation page told me my Pickup order was confirmed.
I *do not* have a car, so I cannot pick up my order. I called immediately to request a refund, and the employee over the phone told me they already started working on my order and couldn’t offer a refund. She confirmed with me that they had my order. I then went out on a limb and asked if they could refund the pickup order, and then I could place an order for the same food on one of their delivery couriers websites, and just deliver the food they already started making. She told me she needed to speak to the manager. She then incorrectly gendered me to her manager, assumedly because of my deeper voice, which is incredibly rude considering she is aware that my name is Natalie.
She didn’t even explain my question to the manager, so I then had to reconfirm all of the story with her again. She proceeded to tell me that they actually didn’t even have an order for my name. I repeat the order name to her and she says “Oh, Natalie? Yeah. That’s a pickup order. We can’t deliver.” even though I *literally* just explained that to her. They refused to refund me if they didn’t do anything wrong, even though the order was only placed for pickup due to their misguiding website. Don’t waste your time with these folks, it’s not worth the hassle.
Neither employee or manager shared their name with me, but I hope something is done about the unfriendly service at this place soon. I won’t be going back to Surcheros in Savannah ever again.
… moreI placed an order online, where the options are Pickup, Drive Thru, and Delivery. I entered my delivery address, and it took me to select my restaurant, where I chose this one. This is misleading, because it did not tell me this location doesn’t offer delivery from anywhere but DoorDash and Uber. I ordered my food, placed it, and the order confirmation page told me my Pickup order was confirmed.
I *do not* have a car, so I cannot pick up my order. I called immediately to request a refund, and the employee over the phone told me they already started working on my order and couldn’t offer a refund. She confirmed with me that they had my order. I then went out on a limb and asked if they could refund the pickup order, and then I could place an order for the same food on one of their delivery couriers websites, and just deliver the food they already started making. She told me she needed to speak to the manager. She then incorrectly gendered me to her manager, assumedly because of my deeper voice, which is incredibly rude considering she is aware that my name is Natalie.
She didn’t even explain my question to the manager, so I then had to reconfirm all of the story with her again. She proceeded to tell me that they actually didn’t even have an order for my name. I repeat the order name to her and she says “Oh, Natalie? Yeah. That’s a pickup order. We can’t deliver.” even though I *literally* just explained that to her. They refused to refund me if they didn’t do anything wrong, even though the order was only placed for pickup due to their misguiding website. Don’t waste your time with these folks, it’s not worth the hassle.
Neither employee or manager shared their name with me, but I hope something is done about the unfriendly service at this place soon. I won’t be going back to Surcheros in Savannah ever again.
Tayonna Bartley
In the past this was a great location to come to. I’ve had friends and coworkers tell me that it wasn’t a good place to eat anymore but I decided to give it a try myself. The young lady who made my food seemed to be having a rough day and when I requested lite portions of certain things I received regular and my sauces that I requested seemed to have been extra portions. I was unable to eat my food and it was too far to come back and ask for it to be remade or for a refund. I then called the restaurant requesting a refund as soon as I got off work the next morning. I still had my full bowl of food and my receipt. I spoke with the general manager and whose attitude was horrible towards me as a customer and wasn’t trying to hear anything I had to say. Instead of hearing me, she spoke over me and wanted to argue with me about me receiving a refund. I don’t think I will ever come to this location again. It went from being one of my favorite places to eat to being one that I wouldn’t even suggest anyone else go to. Hopefully things get better in there. If not I can definitely see the place shutting down soon.
… moreAsh Mattox
My partner placed a DoorDash order for pickup today. When I went to pick it up, I was first told by the manager that someone else picked it up, then I was told by her that the order wasn’t received. I showed her a screenshot of the order, complete with my partner’s name, when the order was submitted, what we ordered, payment info, & estimated pick-up time. I was then told that it was given to a DoorDash driver, despite the order being for pickup.
Since it was a pickup order, I asked her if she was going to have it remade. She said not without a “confirmation #” for the order. DoorDash does not send confirmation numbers and I confirmed this by calling DoorDash directly.
I left the restaurant without our order that was apparently given to someone else…thankfully my partner was able to get a refund from DoorDash.
I will never come here again as long as this restaurant remains under current management. The manager has an automatic “the customer is always wrong” attitude. Despite being provided with all of the proof I had of our order, she basically insisted on scamming my partner out of over $30. Thankfully DoorDash was understanding and my partner was able to get his money back.
… moreSince it was a pickup order, I asked her if she was going to have it remade. She said not without a “confirmation #” for the order. DoorDash does not send confirmation numbers and I confirmed this by calling DoorDash directly.
I left the restaurant without our order that was apparently given to someone else…thankfully my partner was able to get a refund from DoorDash.
I will never come here again as long as this restaurant remains under current management. The manager has an automatic “the customer is always wrong” attitude. Despite being provided with all of the proof I had of our order, she basically insisted on scamming my partner out of over $30. Thankfully DoorDash was understanding and my partner was able to get his money back.
Margaret Turner
First time visiting and will be the last. Employees were rude and unfriendly. Out of multiple items. I told them the salsa was empty and they just said ok. Did not make any attempt to refill it. Trash cans were overflowing. Food was mid at best. Crazy overpriced for what I got and the service.
… moreGrant Kelley
I got a burrito with steak. No sides or drinks. After the 15% tip, it’s $17.85. The chips were cold. I asked to dine in, and they gave it to me to go. There’s not many ingredients to choose from, and the portions are small. There’s a good selection of tortillas. They sear the burrito for a bit after they put it together. This does elevate the burrito by a good bit. The salsa bar is fine. My table was so wobbly. I’m surprised it held my food up. This table was about to collapse. Chipotle and Moe’s do it way better. Burrito 6.5/10
… moreElla Marie
Staff visibly intoxicated. Lots of garbage on tables, every table dirty. Somewhere in the straight line where you walk with them step by step they managed to lose my husbands order and then were not polite or apologetic at all when he asked for his food. “Do you want me to remake it???” Well… yeah I would like to receive the food please, after ordering and paying for it.
… more