S Alyssa
I get the same sandwich every time, they never ask what bread or cheese I want because it comes on the sandwich, yes they clarify if that is the cheese I want. I send my bf In for me with specific instructions and the guy made it COMPLETELY WRONG. Wrong cheese, not even toasted when he said double toasted. This subway is aweful at following instructions. This is NOT “The Boss” sandwich
… morecyberbattjay
I was impressed, haven’t been here for over a year, there was a reason but not enough not to try again. The employee tonight was friendly and helped me build a great foot long. I did have a coupon, but he was happy to accept. Toppings were fresh, the roast beast was tasty(pun intended) (: But for the price with discount 6.99 was great. Nothing to complain about.
… moreTammy Dyhrmann
This was by far the worst experience I’ve had at any Subway establishment. We placed an order online for two sandwiches. Neither of them came back to us the way they were ordered, different bread, different veggies and/or added veges not ordered, etc. The person who ordered the Tuna (this is her normal order) said she couldn’t eat it as it tasted like old cardboard. Neither of us ended up eating our lunch. I called the restaurant back and asked them to please refund my card because of these and a few more issues. I was told they wouldn’t do that. They would remake the sandwiches. I explained that we work 10 miles away and can’t just come back down and pick up more food. They gave me an email address to contact. I will say I did get an immediate response but it was in the generic “sorry, we’ve contacted the store, thanks for your input”. I have emailed back twice asking for my money that was literally tossed in the trash in the form of the sandwiches and still haven’t so much as had an email back or a phone call to discuss the issues. I DO NOT recommend this store and to be honest, if this is how Subway as a whole does business, you should avoid the entire franchise.
… moreSteve
Some older gentlemen with a bald head was just completely rude. He didn’t care about his job, so of course he didn’t care about our food. When I told him about his attitude he simply said “ok, you paid for your food so leave” so much disrespect
… moreakilahcrenshaw
Im pretty sure someone just hangs up when I call. I’ve been trying to call for 20min now to see if I can come get my chips and drink door dash forgot.
… moremayte nava
The young man working was very pleasant but he had no help I waited 15+ minutes for one sandwich. The person in front of me was still waiting for their online order they had placed 20 minutes before I showed up. The one thing that bother me the most was that as he was making my sandwich, with gloves on he reached in his pocket and pulled his phone out then continued to make my sandwich. Not very sanitary.
… moreJohn Corliss
Went in and ordered two footlongs. One was new on the menu, but definitely NOT a “special”. When I tried to pay for the sandwiches using a current coupon, the worker told me that it wouldn’t work on “specials”. He’d had a lot of difficulty logging into the computer, so I don’t think he really understood things. The coupon’s microscopic print only says (I still have it) that it “Excludes Footlong Sidekicks, The MonsterTM, The MexiCali Turkey Cali ClubTM, The Beast & The Garlic Roast Beef.” It doesn’t say anything about not being good for “specials”, and besides I ordered two Footlongs:
1. a #2 Honey Mustard BBQ Chicken and:
2. a #15 Titan Turkey
I pointed out to the worker that both were listed on the menu as regular items (the Honey Mustard BBQ Chicken is a NEW item, NOT a “special”) but he wouldn’t budge. He did not get a tip.
If I go to this Subway again, I’ll be sure to have the worker verify that I can use a coupon before I order. And yes, I know it says to do this on the coupon in the microscopic print.
(Previous)
This was the second time I was unable to redeem a Subway coupon with this place. The other time was with a previous owner, who made things right. The workers were very nice about this, but their hands were tied. In my opinion, this is false advertising and I will not go back to this shop unless this situation is corrected and I am apologized to for having to waste my time. Please notice that, as far as I can tell, the response below this review is from the previous owner a year ago. If it’s from the new owner, then maybe they can put the date (with year) in their reply.
(Later) I’ve since returned to the place and tried again to redeem a Subway coupon. This time, it worked. Looks like the new owners have corrected the problem. And I’d like to add that this particular Subway is very clean and well run. My wife and I will resume our patronage.
… morePriscilla
Staff is nice but this is the third order I’ve put that hasn’t come out right. First time they gave my brother turkey instead of steak and cheese then to save money I did online ordering for my second order but they didn’t toast the subs and didn’t put a decent amount of sauce for my sisters meatball sub. In todays order, I wrote a request that they toast the sandwiches until they’re a bit crispy and to put extra sauce on the meatball sub but nope, sandwiches weren’t toasted, I found unwanted olives in my sandwich and there was no sauce this time for the meatball sub. It was literally the bread and meatballs. It’s in a convenient locations but might have to look elsewhere.
… moreChris Borror
This is a decent Subway. The staff is always pretty friendly and the food is good. I wish they had the Seafood Sensation sub. I’m from the Midwest and all of the Subways back home have it and it’s delicious. I don’t understand why some owners choose to not carry it. What’s one more option?
… moreJim J
The single worker made me, the only in person customer, wait while making, toasting, and completing some sandwiches for an online order. The folks who ordered those has not shown up by the time I left.
… more