Your local Ashland Subway® Restaurant at 397 Avery St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Zeph Robertson
9:20 pm. Website said it was open. Sign on the door says that it should be open. Door was unlocked. Went inside and the employee said they were closed. Several DoorDash employees were trying to get orders at the same time. Put it together!
… moreSpencer Nelson
Friendly service, decent sandwich. Extremely disappointed this store does not accept national promo codes. What used to be a good spot for students to get a bite to eat is now $14 for a sandwich. At that price point I will go sit down and support Local. Bring back the promo codes!!!
… moreBryan Gugelman
Completely disappointed in my sandwich. I ordered it on Italian through the app. Got to my hotel and its not Italian bread. Such a waste of food.
… moreBen Bellinson
Unresponsive service, sandwiches order and not available for pickup, told pickup was late (delayed) and the sandwiches were thrown away by the store. Store would not re-make the sandwiches, nor issue a refund. “Supervisor” Eric was rude and would not share the manager’s name or contact information. He told me he would call the police if I didn’t leave the store immediately.
… moreMaddy Levi
I have been here before and the service hasnt ever been terrible, but tonight made me want to leave a review. I walked in, expecting a small line but to my suprise it was empty. Waited for a minute, but was quickly met with some of the most exceptional service I have experienced in this establishment. I didn’t catch the young guy’s name who made my sandwich, but you were 100% not lying when you said you understood what I meant by by “making a veggie delight right”. Not only did you make it perfect, but you made the entire transaction 5 minutes and was also extremely friendly. Managers, please let this guy know hes doing great! Ill be back!
… moremelinda riley
We were in yesterday at about four and there were three customers in front of us and four more behind us as we waited at least 30 to 40 minutes for the one person at the counter, who was working as hard as she could, to help all the customers to finally take our order. Her counter was covered in receipts from call in orders and online orders that she couldn’t even get to because she had a line out the door. Any business that runs on a skeleton crew is dangerous. We should’ve turned around right then, but we had compassion and we stayed. My son ordered a mixed meat sandwich and I had ham and cheese. The cheese on my sandwich tasted funky, so I didn’t finish mine and my son ate all of his, but woke up this morning puking with diarrhea with nothing else on our stomachs the whole day we know it was Subway.. We noticed this about Ashland Subway, they never have enough people to run the store ever. We will never go there again and chance a foodborne illness.
… moreAlan Deala
Ordered delivery and the first complication was they had no meatballs for the meatball sub. No problem, we can pick something else. But then when our order was delivered, the panini grilled sandwich looked like it had been grilled inside a paper bag. Paper from the bag was even stuck to the bread. I’m mystified how they even accomplished this.
… moreMaggie Taylor
Had a great visit here!! I came in on my 30 min at break and was done with my order within 5 mins, very quick efficient service and my sub was perfect!!
The sandwich artist working was very quick and kind. His corded monocle-type glasses are super stylish, but he does need to make sure if he adjusts them while on the line, that he is washing his hands and changing his gloves before touching an order. It’s one of those things you learn as you go along!! Overall, the shop was clean, service was great and food was tasty. Very happy to see that new ownership is helping. 🙂
… moreMomo Oishi
I’m writing this review because of one employee who was at this location 4:40pm today. A young tall white male employee in his late teens or early 20s wearing red earbuds who did not listen to me or barely made eye contacts with me the entire time. I placed an app order earlier today, all I had to was to pick up what I paid for already, I thought. When I showed up, a well groomed mature male employee who said it was his first day today told me the order didn’t come through and sometimes the system fails. No problem, I checked that my credit card was actually refunded (somehow the order was cancelled by subway), I ordered in store. Now it’s time to pay for my order, I explained that I had buy one footlong and get one free deal on app, so I’d want them to honor the same deal, that’s when this above dude who thought he’s so cool listening to his earbuds while working came out and I had to explain my situation all over, meanwhile he made no eye contact and not even paying attention to me at all. Then he says to me that it had to be a fake coupon and I should place order in store (which I already did and after the other courteous employee showed him my orders that were created already). I started to tell him AGAIN the order was placed on Subway app, therefore the coupon couldn’t be fake and he still wouldn’t even look at me or paid any attention because he was looking at another customer who came after me (who was being already helped by the other courteous employee), I had been very patient up to this point but I walked out. I couldn’t deal with his incompetency plus rudeness. What a bright future this asshat has as a sandwich artist.
… moreChris Varela
One guy behind the counter, was in line behind 4 people, and the dude was busy yes but was not working like he was, no urgency or speed at all. I finally get to where it’s my turn, and he has my bread cut and then says “oh I need to get this online order done”. Not the best customer service making a customer that is in front of you wait. And management needs to do some hiring to help him out. 20-30 minute wait at a Subway should not be happening.
… more