Daniel Mcfarland
The new owners are extremely rude and argumentative! Purchased two sandwiches from them With a coupon Buy one get one free. We get home and one of the sandwiches had only a few pieces of chicken on the entire foot-long. (both felt extremely light ) This is not the first time that we had bought sandwiches there and thought they were extremely light! After calling and confronting the owner, he was extremely rude and aggressive even got loud with me. he stated that we used a coupon and only paid 14$ for 2 sandwiches what did we expect?! He argued for 15 minutes about only paying $14 for two sandwiches and said no to a refund! That place does not deserve to be in our town of Sonoma That’s for sure! They won’t be getting any business from my family.
… moreAna Sanchez
This location Definitely deserves 0 stars all around. When I was waiting in line the gentleman in front of me had specifically said NO mayo on 1 of his sandwiches. The worker put mayo on it! The customer reminded him no mayo that he said no mayo and the worker still questioned why even though he had already stated multiple times why. I should have walked out at this point! I ended up with the other worker taking my order a turkey bacon avacado WRAP. The worker asked if I wanted 6in or 12in and I said I want the wrap! He asked again, confused I said 12in? He asked if I wanted it toasted I said no. When I got closer to the window I see he had given me flat bread…. I said I change my mind please toast this. He smirked and rolled his eyes. After toasted, They asked me what toppings I wanted and had to remind them to put avacado on my turkey bacon avacado WRAP. They charged me extra for the avacado $18.00 for my wrap. DONT GO THERE, GO SOMEWHERE ELSE. Save your time and money and go to McDonalds! Anywhere not there! They are not nice and don’t seam to understand what the customers are asking for.
… morePatricia Garcia
Paid $36 for 2 sandwiches. Had barely any ingredients. There was more bread than ingredients. The menu says double cheese, but they do not ever put double cheese. I asked for extra spinach 2 times and he only put 2 more leaves after the second time i asked him. Never eating here again!
… moreh M
They were serving visibly rotting vegetables. Told us their fridge was broken, but they were still selling the food and didn’t mention it until I noticed. And then continued to make the sandwich after throwing the rotten part off, instead of remaking the whole sandwich. Should be shut down. They WILL serve you rotten food as long as you don’t notice.
… moreKayden Rivera
Had someone go in and order for me and was told they were treated rudely plus I was on the phone when they were ordering and I heard them clearly order me WHITE BREAD yet was given GARLIC BREAD.
… moreLori Struthers
Actully I got no food and would give 0 stars if I could. The guy in there would not take my coupon and was very rude. I was a longtime customer. I understand it’s new owners now. I won’t be going back.
… moreJoshua Knopps
Server was on the phone and messed up my sandwiches do to not paying attention. The bread was also very rubberie
… moreElizabeth Bissiri
My “wrap” had my ingredients in a tortilla and folded in half.
… moreJessica Barssé
I just bought a large sweet onion teriyaki sandwich from here and the guy at the counter who couldn’t speak English, Bless his heart, but he made my sandwich a juice sandwich! He drenched it with so much sweet onion teriyaki juice that upon opening it, it literally fell apart and the bread disintegrated! This is Ridiculous! I want my money back Subway!! And can’t you train these people before you let them run your business?? O I forgot, it’s the end of the world so there is no such thing as reasonability or accountability or professionalism or anything else right? O and I called the store but of course no answer.. Jeez. Ugg, I’m just hungry y’all
… moreEdam Triffett
This franchise is awful and DECEITFUL. Check your bill, they will charge you for things you didn’t order, even bags. Their cleanliness is highly questionable, as is their food quality / freshness. Sandwiches are underfilled and poorly made. Small town franchise, has a bad reputation, and is struggling with keeping the doors open, so cutting corners everywhere. Save money and your gut health and go to Broadway Market for GREAT sandwiches at a fraction of the price.
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