Subway

  3.6 – 129 reviews   • Sandwich shop

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Your local Cathedral City Subway® Restaurant at 34041 Date Palm Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Subway 92234

Hours

Friday8 AM–8 PM
Saturday8 AM–8 PM
Sunday8 AM–8 PM
Monday8 AM–8 PM
Tuesday8 AM–8 PM
Wednesday8 AM–8 PM
Thursday8 AM–8 PM

Address and Contact Information

Address: 34041 Date Palm Drive Suites A&B, Pad J, Cathedral City, CA 92234

Phone: (760) 992-5203

Website: https://restaurants.subway.com/united-states/ca/cathedral-city/34041-date-palm-drive?utm_source=yxt-goog&utm_medium=local&utm_term=acq&utm_content=49603&utm_campaign=evergreen-2020&y_source=1_MTQ5MDM2MzktNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Order and Reservations

Order: Order online

subway.com

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Reviews

carissa
They always do sketchy stuff like put cones in their drive thru when they don’t want to take orders.
Terrible customer service. Always get the order wrong. Dirty inside.
Ghetto older lady with neck tattoos gave terrible attitude when I came for a pickup order. She threw the bag on the counter and walked away when all I said was “pickup for ___”
Drive thru speaker had “out of service, pull up to the window” sign, when I pulled up to window they have an old appliance and trash piled up against windows so you can’t even order at the drive through…

They’re having work done to the inside of the store and it’s laying on the floor and tables. The small wall has nails and drywall exposed.

I payed for extra cheese and meat and neither were on the sandwich. Meatballs were terribly over cooked and chewy.
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Stephany Rincon
disappointment regarding the service I received at your store today. When I arrived to politely pick up my online order, one of the two employees working was extremely rude. She told me, in an unfriendly tone, that I had to wait, and her demeanor was dismissive and unprofessional.

What made the situation worse was that she then spoke in Spanish to her coworker while pointing at me, accompanied by a rude facial expression. This behavior felt disrespectful and uncalled for.

On top of this, my sandwich was made very poorly — messy and sloppily put together, unlike the quality I’ve consistently received at other Subway locations. At one point, the employee even tossed my sandwich onto the counter, which was both unprofessional and disrespectful.

As a paying customer, I expect to be treated with basic courtesy and to receive the quality of food Subway is known for. I hope this matter is addressed so that future customers do not have a similar experience.
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Eric Alvarado
Worst service ever they always say they can’t cancel orders so they can keep your money even if the order is not even being made, restaurant is dirty and if you dot put attention they don’t give you promotion or discounts this a franchise that why they have terrible service and customer service.
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Jeramiah Gutierrez
They have “we welcome ebt customers” plastered in the front of the door, but as soon as you enter the ebt machine doesn’t work. Not only that, but when I tried to order and asked them to hold my sandwich to grab something from my car from less than a minute they threw my sandwich away. I left to get more change from my car to at least buy one sandwich (which was less than a minute) and my food order was thrown away… ??? Like hello!
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William Bilsland III
Excellent, Sunday, sub of the day, 6″ combo, Philly steak. Made it a foot long for only $3 more.
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Hector P
I’m writing to formally express my disappointment with the service I received at your establishment. On the day in question, I arrived at your location three minutes before 8:00 PM. The door was open, and the sign clearly said “Open,” which led me to believe the business was still receiving customers.

Upon entering, I was immediately met with rude behavior from two of your employees. When I politely asked if I could have a seat, one of them responded in a very disrespectful tone, saying, “Well, you’re already here anyway.” I calmly told her that she should have a better attitude and approach toward customers. Instead of de-escalating the situation, she continued to speak to me in an aggressive and inappropriate manner.

I then asked to speak with the manager, and I was shocked when they dismissively told me it didn’t matter. The cashier also joined in, defending the rude behavior and raising her voice at me. I asked again, “If you’re not open, why is the sign on and the door unlocked?” There was no reasonable explanation, just more hostility.

This experience was deeply unpleasant and unprofessional. I expected a basic level of courtesy and was met with unnecessary aggression instead. I hope you take this matter seriously and address the conduct of your staff to prevent this from happening to anyone else.
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Heart Broken
why do they have a drive thru that looks completely fine but say it “isint working “ and supposedly someone took it down. but even if they did just put a new one back up it’s not that hard, apart from that they’re just lazy then
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S Lo
Horrible customer service. The only reason I got my food was because a worker coming in saw me in the drive thru, told me it wasn’t working & said he would get my order. A older lady handed me my sandwich talking about “next time you need to come in”. I told her they need to put a sign up that the drive thru isn’t working. She said “we did someone took it down” then slammed the window & knew there was people behind me & still didn’t tell them to come inside. Do your lil job you were paid to do lady. And I STILL got my food without touching foot in there. AHHH HA cry about it.
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Александр Черников
I’m a regular customer of the subway. I came to buy myself a Sab, but first I wanted to go to the toilet. staff forbid me to do this until I buy something. thanks, but I won’t buy any more in subway
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Stella Yousefian
The worst customer service I’ve seen in years! 2 women working behind the counter. There was a customer before me and both of these servers were doing her 4 sandwich orders. One of them kept telling me that they’ll be with me shortly. I had to wait 15 minutes and finally one left to get my order. All I wanted was one churro cut in half. She cut it in three pieces! then instead of ringing me up, she disappeared into the kitchen. The other one that had just finished with the customer in front of me was ringing her up and having other orders of drinks and chips added. I figured it wasn’t worth 20 minutes of my time for one churro and left the place simmering for the worst customer service, their lack of lack of decency and the way I was treated.
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