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Your local La Canada Subway® Restaurant at 518 Foothill Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Hours
| Saturday | 7 AM–8 PM |
| Sunday | 8 AM–8 PM |
| Monday | 7 AM–8:30 PM |
| Tuesday | 7 AM–8:30 PM |
| Wednesday | 7 AM–8:30 PM |
| Thursday | 7 AM–8:30 PM |
| Friday | 7 AM–8:30 PM |
Address and Contact Information
Address: 518 Foothill Blvd, La Cañada Flintridge, CA 91011
Phone: (818) 952-1782
Order and Reservations
Order: Order online
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Reviews
Katie McCann
Date of Visit: Saturday, May 10, 2025
Order Method: Online Pickup
Issue: Incomplete Order, No Refund, Poor Service
I’ve never experienced such slow, incompetent, and illogical service—not just at Subway, but at any restaurant. I placed an online order and arrived at the store to pick it up, only to be ignored. After standing in line behind several walk-in customers and waiting through incredibly slow service, I was finally told by the sole employee, “Sit down if you have an online pickup. I haven’t even started making it. I will help the other customers first.”
At this point, it had already been 25 minutes since I placed my order. I hadn’t complained at all. I was not rude.
I sat down and waited patiently while more customers arrived and were helped before me. After 30 additional minutes in the store, I asked to cancel my order, recognizing the employee was clearly overwhelmed. He attempted to pull up my order but eventually said, “I can’t cancel it. I don’t know how. I’ve only worked here three months.” While his tone was apologetic, he made no further effort to help—he didn’t offer to make the order, contact a manager, or provide any meaningful resolution.
I left the store without food, having wasted an hour of my time. I wasted $65 because of this and instead went to Albertsons next door, where I purchased lunch for my family in under 10 minutes when I was fed up.
This was an egregious experience. No customer should be left waiting indefinitely while an undertrained employee struggles alone during a Saturday lunch rush. I have filed a complaint but have still not received a refund. I am extremely disappointed and may never return to a Subway again.
I believe I am owed a full refund and a sincere apology for the time and frustration this caused.
… moreOrder Method: Online Pickup
Issue: Incomplete Order, No Refund, Poor Service
I’ve never experienced such slow, incompetent, and illogical service—not just at Subway, but at any restaurant. I placed an online order and arrived at the store to pick it up, only to be ignored. After standing in line behind several walk-in customers and waiting through incredibly slow service, I was finally told by the sole employee, “Sit down if you have an online pickup. I haven’t even started making it. I will help the other customers first.”
At this point, it had already been 25 minutes since I placed my order. I hadn’t complained at all. I was not rude.
I sat down and waited patiently while more customers arrived and were helped before me. After 30 additional minutes in the store, I asked to cancel my order, recognizing the employee was clearly overwhelmed. He attempted to pull up my order but eventually said, “I can’t cancel it. I don’t know how. I’ve only worked here three months.” While his tone was apologetic, he made no further effort to help—he didn’t offer to make the order, contact a manager, or provide any meaningful resolution.
I left the store without food, having wasted an hour of my time. I wasted $65 because of this and instead went to Albertsons next door, where I purchased lunch for my family in under 10 minutes when I was fed up.
This was an egregious experience. No customer should be left waiting indefinitely while an undertrained employee struggles alone during a Saturday lunch rush. I have filed a complaint but have still not received a refund. I am extremely disappointed and may never return to a Subway again.
I believe I am owed a full refund and a sincere apology for the time and frustration this caused.
Jessica Rice
Came in at 11:30 on 1/30 for my lunch break, Isabella was so great! My sub was made perfectly, she was so sweet and helpful. The inside was so clean, it was so nice having a clean space! I can tell she really excels at her job. Much appreciated!
… moreElodia Echeverria
Couldn’t even get food in there it was empty stood in there ten min left without anything hopefully the people that went in next got food
… moreNick Camacho
Lady at the register was very rude and seemed annoyed to even do anything. Made the sandwiches will little to no ingredients, didn’t toast them correctly, and had no concern how everything was made, to top it off as she charged us out started coughing over everything. From what I see this isn’t the first time this place has had bad food orders.
… moreYoung LetteyG
The lady working was completely rude and disrespectful. Kept rushing the hell out of us, to the point she made us pay before even done with it. On top of that, we wouldn’t even be done ordering and would interrupte saying “and then” “and then” ” and then” with an irritated tone. We would have to correct her so many times because she’s not letting us finish speaking or paying attention to what we are even saying. I understand you get busy but we were the only customers at the time and was being patient.
… moreSteven Reynolds
The sandwiches are Subway typical. The service at this branch, however, is not focused on the customer. The woman at the counter got our order right, but the whole time she was talking on her cell to someone. She hid her cell in her bra, but she wasn’t fooling anyone. She was talking to her chest and her chest was talking back! Ridiculous.
If Ailin is working, you’re better of getting you sandwiches at Round Table.
… moreIf Ailin is working, you’re better of getting you sandwiches at Round Table.
Shannon Erin
The only reason why they get a star is because customer service was very nice. Other than that I got extremely ill from a tuna sandwich that I ate from this restaurant on Saturday. I know it was a new batch of tuna as I saw her grab it from the back, but I have had food poisoning for two days and almost had to go to the ER due to dehydration issues… Which would have cost me $250. Not worth the $7 sandwich… please teach your employees how to store and prep the food properly so people do not get food poisoning. I was taking care of a very important person, and was unable to accomplish my task due to this issue and lost my job. Thanks Subway, you help people lose weight by getting them sick from food poisoning and making them lose their job, I have kids MAN! I thank you so much I really needed rent this month! (sarcasm obviously, I lost my job and couldn’t complete it, I can’t pay my bills because I can’t get paid). Now I’m completely turned off of all Subway’s… just thinking about eating it turns my stomach. Thanks AGAIN SUBWAY!!
… morekak rey
I had a good experience at this subway… with the food and cleanliness. Sometimes you go to a subway and usually you get the same quality. Sometime the quality is just not as good as other times. I had the chicken breast sandwich here on this visit, and was really good. I order this type of sandwich usually because its chicken breast and more healthy. Other subways sometimes leave the breast a little lacking… you can tell it was frozen or stored. Here, the chicken tasted and felt like a real chicken breast. Very good sandwich… and left me wanting another one. The restroom was also very clean. Smelled good and soapy. No trash anywhere. Looked like they keep sweeping/mopping regularly. The only reason I deducted one star is because of the wait. In my opinion, the workers could move a little faster. But, this is generally the case at any subway.
… moreTeresa M
Waited 10 minutes and no one was there to help. Employee was sitting on tiktok on phone and no one was behind the counter. Left after waiting before anyone showed up to help. Awful customer service, will be not returning.
… moreLilly P
Service was great. They honored a coupon that I made a mistake on and were kind about my minor blunder. All the sandwiches were tasty.
… more