ERIC AVILES
I feel for the solo employee working today, but the management at this location is failing. Having just one person manage a lunch rush and online orders is a recipe for disaster. Long waits and stressed-out staff don’t make for a good experience. Hire more people or schedule better.
… moreRebecca Telebrico
uowrToday 2/12/26 @0930 I walked in and employee didn’t say a word, didn’t even acknowledge me as I stood in front of her waiting for her to take my order. She was wiping down the pans and literally ignored me. I waited for a minute until I finally got her attention. There was no one there but me. I asked her if she was going to take my order and she said IN A MINUTE! REALLY? I went out to my car to get my phone and went back in. I then asked her if a Supervisor was around. She said yes and called him. I explained what happened. He is just as useless the the girl. No apologies no nothing from him. NEVER AGAIN. DONT GO THERE.
… moreJonathan Ventura
I just experienced the absolute worst customer service from a Subway manager named Christian, who said they couldn’t break a $100 bill, claiming it was no law saying they have to. There was no sign indicating they only take $20s. They disrespected me and made me wait about 25 minutes. With slow moving service and only two other customers ahead of me.When I asked to speak with the owner, I was told there was no way to contact them and that I had to scan a QR code to make this issue visible to anyone. This is how you are running a business where your managers dont care for sevice at all
… moreLeonardo Ramirez
Ok so my review is just based on my recent experience, I ordered on the app I tried to put another store but the app set me up for this even though I had changed the location, when I noticed I tried calling the store called for over 30 mins over and over and yet they never answered my call, in the past this has happened they are really quick to cancel my order and refund me but I’m disappointed in this store that did not answer the phone at all. I just had to take the L and buy a whole new order in person at the store I intended to go to in the first place. This store has lost my business.
… moreGuillermo Aguilar
I came into this Subway because I was in the mood for something fresh and quick. The food itself was great — everything tasted good, my sandwich was made right, and the ingredients seemed fresh. So no complaints there.
But what completely ruined the experience for me was the restroom situation. After I made my purchase and sat down to eat, I asked if I could use the restroom and was told it wasn’t available. They had a sign that said “No Public Restroom,” which I found really unwelcoming — especially for paying customers.
I understand if restrooms are closed to the general public, but once someone has bought food, it shouldn’t be too much to ask for access. It just felt like they were more focused on rules than on treating customers with respect and care.
Having a sign like that inside a restaurant where people eat and drink isn’t very appealing. It gives the impression that they don’t care much about the customer’s overall experience. It made the whole visit feel inconvenient and uncomfortable, and honestly, I probably won’t be coming back to this location.
Restaurants need to remember that customer service doesn’t stop at the register.
… moreSherman Muhammad
I had the honor of being served by 6420. Pardon me I forgot her name . She was excellent. She has great people skills, great multitasking skills and this is our second time going to this location and she’s always taken our order with promptness, efficient and a thank you. Hope to see you soon
… moreWendy Covington
The experience was pretty good! A side from the moldy tomato, it was great! They remade my sandwich after realizing the problem, but I am unaware if they ever threw out those tomatoes so i gave it one star less.
… moreeder estrada
Not the best experience ever, I got a coupon code which I asked the sandwich prepping person if I could use at the restaurant and she said yes I could use it, otherwise I wouldn’t have ordered a sandwich, then at the time of check out the restaurant manager told me I had to pay full price because it was an app coupon, in reality really bad communication between employees and at the end I ended up paying full price for it because I was in a rush and very hungry at the time, it was upsetting, I live in the neighborhood but defenely I’m not coming back. look elsewhere for better food people, it was over $15 sandwich, ridiculous.
… morekymberli eubanks
Food was good, server was not. Maybe he was ready to go home ♀️
… moreMarcus Calderon
Little ball of nasty attitude. Whoever this girl is that works Saturday afternoon should be fired
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