Matthew Gaier
Ordered through the app to pick up after work. I arrived at the time my order was to ready but they were still working on the order. The protein bowl was missing items and a mess. One sandwich was completely wrong and the other had unordered toppings. Called and complained but never heard from the manager. Complained to Subway and they did nothing. Good thing there is a Jersey Mike’s now in town.
… moreJoshua Taysan
I went to the subway hungry. When I came, a great employee by the name of Zander who not only immediately started cleaning after getting done with an order, but also called for someone to help me. The person who helped me had great service, taking on three orders with efficiency and respect. Zander is always staying on task and helping customers immediately, polite, and diligent. Plz promote him or at least give him a raise
… moreJason Obenchain
Based on other reviews, it seems like customer service here has improved. We visited from Hawaii and stopped by to pick up some sandwiches before heading out to Silverwood. The boys working behind the counter on July 27, 2023 made sure our sandwiches were exactly how we wanted them. Excellent customer service!
… moreZ Viper
I want to start off by saying that the young man that was working at the subway inside of the Walmart here in Coeur d’Alene provided probably the best service I’ve ever received at a subway! As a member of management myself, he is the type of employee that I would love to steal and have come work for one of my locations. He was personable, attentive, kept a pleasant conversation going while working quickly and made the atmosphere feel overall welcoming.
We talked about cars for a little bit while he made our subs to Perfection and just did a great job when it comes to customer service excellence!
This is somebody that I would fast track to management and definitely give a raise!
My family and I will be choosing this location from now on thanks to that young man!
… moreJessica Jensen
Second day in a row, I was given stale old, dry, cracking bread for my sandwich. I asked for a refund yesterday ( it was so dry I didn’t even take one bite)and I was just given a copy of my receipt that stated I could get a free sandwich instead of the refund I asked for. Thought I’d try again today. Same thing. Not quite as dry as yesterday, but can still tell it’s a cut of bread from some time last night. It’s gross. I won’t be back especially in the morning when they are giving out yesterday’s old bread leftovers. Please toss the old bread subway. Isn’t your logo eat fresh? I wish it was
… moreJohn Richardson
It seems like every member of their staff is a Forgetful Jones works here. Google proper portion sizes for Phillies and pay attention to meats as they prepare the sandwich. They forgot a scoop of Philly meat for my Philly once and nearly forgot my ham on my most recent BMT. Their lavish apologies always make me yawn.
… moreDouglas Gordon
I usually dont leave reviews but they started making my sandwich got it all started then told me they were out of the stuffing the chicken they needed the mayo the olives the sweet onion sauce they basically had nothing to make the actual sandwich I ordered the sandwich they already started I just had them finish it but it was horrible all the way around for my whole family and I love subway really disappointing was either the worker being lazy or they were honestly out couldn’t tell but had my suspicions
… moreJani Williams
The employee was nice and polite. Poor kid was there all by himself. Almost out of all veggies, only one kind of bread available, but the restaurant part was DISGUSTING. Old dried food, garbage and crumbs all over the floor. Dried spilled soda which was super sticky. The tables were all dirty and all the trash cans were full. Nasty. Nasty Nasty. Will NOT be back
… moreShoshana Kuhfeldt
Went there at 11 am on june 10th spent 23$.. The floors and tables were disgusting.. the service was ehh.. went to fill our sodas and they were out of everything. Told the associate and he said he’d fix it but never did so my bf drank water. When he did come out to fill his own drink he left the station still messy and napkins every where!! There was another associate in the back that never came to assist.. when another customer went up to inform on the soda situation twice they still did not come out to fill the drinks.. worse experience especially for how expensive the food is and how low the quality has become here!!! And if I could give no stars I would!!
… moreTim Granger
Been going there for a few weeks now. 1st time 1 or 2 condiments were out. 2nd time few chip selection, drink dispenser broken, little or no choices for bottled beverages. Now toaster is broken.. I’ll find another one to visit.
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