Subway

  3.8 – 249 reviews   • Sandwich shop

Social Profile:

Your local Boise Subway® Restaurant at 7373 W. Franklin Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Subway 83709

Hours

Monday7 AM–10 PM
Tuesday7 AM–10 PM
Wednesday7 AM–10 PM
Thursday7 AM–10 PM
Friday7 AM–10 PM
Saturday8 AM–10 PM
Sunday9 AM–10 PM

Address and Contact Information

Address: 7373 W Franklin St, Boise, ID 83709

Phone: (208) 377-0688

Website: https://restaurants.subway.com/united-states/id/boise/7373-w-franklin-rd?utm_source=yxt-goog&utm_medium=local&utm_term=acq&utm_content=16036&utm_campaign=evergreen-2020&y_source=1_MTQ5MDQzODAtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Menu Photos

Order and Reservations

Order: Order online

subway.com

Photo Gallery

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Reviews

Jailene Gonzalez
Placed an order and mind you this is not the first time. There was no lettuce or green peppers i called talk to ‘birdie’ informed her my sandwich was wrong. She said word for word’ it was placed during lunch rush’ what can i do? I informed her i would like a refund im not driving all the way nack she said she was going to check with the person who made it & came back and pretty much called me a liar , saying that the person who made it , said they made it correctly. Told her i could send her a picture. She said she had to talk to the owners, if she is the store subway manager why cant you refund me . Never again will i order from here so here is the picture of my order and how i informed her there isno lettuce, green peppers, or onions.
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Jhosy GarGoy
There’s a woman named Brilly. She’s very rude. I told her I hadn’t paid, and when I showed her my bank receipt proving I’d already paid, she told me I had to pay again and call the bank to get a refund for the first transaction, otherwise she’d call the police. She was disrespectful the whole time, seemed annoyed, and was rude. I don’t recommend this Subway; the service is terrible.
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Sarah B
I ordered a wrap and got a 6 inch sub on flatbread that had barely anything in it. When we called to complain they said they’d remake it, but when we got there they told me it was right and that they’re the same thing just folded differently so they wouldn’t remake it. But if that’s the case, why does a wrap cost so much more?
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Citlali Dolores
I went in last night around 9:50 and I know it was 10 min before closing but I have never been treated the way I did last night. The girl with green hair helping us was visibly upset and before we ordered she told us just to let you guys know we close in 5 min. She was making our 2 sandwiches and was just throwing veggies all over the sandwich and adding double the onions and cucumbers and I told her I don’t know they put that many. And she was just so rude! She needs to get trained better or get a different job if she doesn’t like customers service!
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Cainna Conrad
Had SUCH a lovely experience this eve around 9:15pm when I went in for some sammies. The human who was working was welcoming, accommodating, and friendly! Thank you so much!
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Jennifer Meyers
I went to order an omelette, the young man could not chop veggies and I joked with him about coming back and showing him when the manager Kim started making passive aggressive comments about how he’s new, I told her I was joking and he was smiling along with myself laughing when she started behaving rudely and very unprofessional. She clearly has not trained this young man and I ended up paying for a pile of burnt eggs. I called the manager and he did not answer nor called me back.

See photo of an “omelette”
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Danny Hooper (Danny)
Very sloppy preparation. Why do they put the condiments on last. It stays on the paper wrapper. You have to watch how much you pay. They charged me for a whole sandwich but I got a half sandwich.
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Gabriel Alattia
Subway nails it every time. The staff is super friendly and accommodating—like sandwich therapists who just get you. The place is clean, the service is fast, and they never judge your weird combo of sauces and toppings (bless them). Honestly, it’s the perfect spot when you want a solid meal and zero hassle. Bonus points for always having cookies ready like they knew I’d need one
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Chelsey Jones
As soon as we walked in, the guy behind the counter looked annoyed & said, “can you hold on? I’m trying to take out the trash”, then yelled for his coworker to come help us. Mateo emerged to make our sandwiches. He asked how we were doing & then immediately started complaining about his job, told us he was quitting & frequently used the F-word. I am a mother who was there with my 15 year old son. It was beyond inappropriate & strange. I asked for light mayonnaise & mustard, but Matao was too busy talking about concerts to hear me, apparently, because he smothered my sandwich in condiments. Horrible experience.
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John
I mean, it’s a Subway inside a gas station, so you wouldn’t normally expect out of the ordinary, but not with Mateo as your sandwich artist. He is the BOMB. Customer service way above board. If you’ll are listening, Mateo deserves 5 or 6 raises! He went out of his way to get our orders perfect, approached each sandwich with a lot of care and attention. And not just with us- we quietly watched him handle the customers before and after us, equally engaging and kind. Thanks!!
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